Gaylord Palms Resort & Convention Center

5 stars
View map of 6000 West Osceola Parkway, 6000 West Osceola Parkway, Kissimmee, FL 34746

Hotel Overview

Reviewer score
4.3
out of 5
283 reviews
Amazing hotel!!

This hotel is amazing!! Rooms are spacious and beautiful. The hotel itself is very entertaining... See full review

  • jennifer f.
  • Aug 21, 2015
Honeymoon

Beautiful hotel, restaurants were great we stayed at the hotel most of our stay. Would defiantly... See full review

  • Nadia
  • Aug 21, 2015
  • Downtown Disney (1.9 mi/3.1 km)
  • Epcot (2.4 mi/3.9 km)
  • Walt Disney World (3.7 mi/5.9 km)
  • Animal Kingdom (4.8 mi/7.7 km)
  • SeaWorld Adventure Park (5.8 mi/9.3 km)
  • Wet N' Wild (8.8 mi/14.2 km)
  • Universal's Islands of Adventure (9.6 mi/15.5 km)
  • The Wizarding World of Harry Potter (9.6 mi/15.5 km)
  • The Florida Mall (10.5 mi/16.9 km)
General

If the massive boat "docked" in the Key West Atrium does not grab the attention of Gaylord Palms guests, then the live alligator feedings and oversized octopus fountain in Clearwater Cove will. Relache Spa, a 20,000-square-foot oasis, pampers visitors from head to toe with an extensive menu of massages, facials, body treatments and nail and hair services. The spa is also home to a 4,000-square-foot fitness center equipped with cardiovascular machines and Smith Press System.

Location

The Gaylord Palms epitomizes Florida grandeur. The sprawling resort pays homage to the various regions of the state, from breezy Key West to old-world St. Augustine. Four and a half acres of themed experiences under glass walk guests through theme park-like exhibits filled with lush foliage and architecture that capture the identity of the featured area. Rooms complement the style of each wing. Amenities tend to every need, whether it is scheduled transportation to Walt Disney World or babysitting services.  

Dining
  • Orlando International Airport (14.5 mi/23.3 km)
Rooms

Lining the perimeter of four themed atriums, the 1,406 rooms of the Gaylord Palms are designed to mimic Key West, the Everglades, St. Augustine and Emerald Bay. Spaces wow with striped cabana fabrics, Spanish and Mission-style furniture and rich woods. Amenities aim for extra pampering, from glass-enclosed, walk-in showers to lighted magnifying makeup and shaving mirrors. Balconies encourage guests to take in the circus-like views below.  

Property features

Tropical Kissimmee resort celebrates Sunshine State pride

Highlights
  • Four and a half acres of themed experiences to showcase the regional architecture of Florida
  • Six restaurants and lounges
  • Clearwater Cove, which features a zero-entry pool, octopus water slide and sand play area
  • Relache Spa with salon and fitness center
  • Scheduled shuttle service to Disney theme parks
Nearby attractions

  • The hotel charges a daily resort fee of $ 15 USD plus tax that is not included in pre-paid booking. The fee must be paid directly to the hotel.
  • A free shuttle to Downtown Disney operates on a first-come, first-served basis. The shuttle picks up guests at the transportation lobby. Request an updated shuttle schedule at the concierge desk.
  • The hotel charges $15 per day for Self Parking and $22 USD per day for Valet Parking.
  • Exciting renovations are now underway to provide guests with an incredible new resort experience.  These renovations will not impede guest amenities however some areas will have limited access. 

Business
  • Offers 400,000 square feet of convention, exhibition and pre-function meeting space
  • Catering
  • Dedicated meeting managers
  • Technical support
  • Full-service IKON Business Center
  • Parcel services
Transportation
  • Four and a half acres of themed experiences to showcase the regional architecture of Florida
  • Six restaurants and lounges
  • Clearwater Cove, which features a zero-entry pool, octopus water slide and sand play area
  • Relache Spa with salon and fitness center
  • Scheduled shuttle service to Disney theme parks
Policies

  • The hotel charges a daily resort fee of $ 15 USD plus tax that is not included in pre-paid booking. The fee must be paid directly to the hotel.
  • A free shuttle to Downtown Disney operates on a first-come, first-served basis. The shuttle picks up guests at the transportation lobby. Request an updated shuttle schedule at the concierge desk.
  • The hotel charges $15 per day for Self Parking and $22 USD per day for Valet Parking.
  • Exciting renovations are now underway to provide guests with an incredible new resort experience.  These renovations will not impede guest amenities however some areas will have limited access. 

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • High-speed internet
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Sauna
Children's activities
Game room
Tennis
Water skiing
Horseback riding
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Coffee shop
24 hour room service
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
FAX
Video checkout
Gift shop
Currency exchange
Florist
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Outlet adapters
Cribs available
In room movies
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub
Wet bar

Hotel Map

28.3448 -81.5232
Area served
Kissimmee
Nearby airports
Orlando International Airport, (MCO), 19.30, MI, NE; Orlando Sanford International Airport, (SFB), 50.10, MI, N; Orlando Executive Airport, (ORL), 22.00, MI, NE; Kissimmee Gateway Airport, (ISM), 8.00, MI, SE;
Area description
Resort, Location Type: Resort

Nearby points of interest

  • The Millenium Theatre: 1.4 mi
  • Million Dollar Mulligan: 1.7 mi
  • Jungleland: 4.3 mi
  • World of Orchids: 4.4 mi
  • Green Meadows Petting Farm: 5.6 mi

Dining

Old Hickory Steakhouse
Enjoy one of the finest restaurants in Kissimmee. Indulge in fine wines as you savor tender, juicy premium All Natural Black Angus seared-to-perfection or artisanal cheeses from our Maitre d'Fromage.Chef JR supports local, organic and sustainable farming.
MOOR
At MOOR it all starts with fresh food procured from the land and sea. We work with local farmers and fishmongers to find sustainable and seasonal ingredients that simply taste delicious. All dishes are regionally-inspired with a focus on fresh seafood.
Wreckers Sports Bar
Sports fans will flock to our Kissimmee resort's elevated bar, which features a 37' sport screen accompanied by mouth-watering appetizers, hearty concoctions and the coldest draft beer in town, including our exclusive Wreckers Red Ale.
Villa de Flora
Voted Critic's Choice for Best Brunch by the Orlando Sentinel. Set in the grand dining room of a European villa, our chef's table offers a fresh and authentic seasonal buffet menu inspired by Mediterranean cuisine.
SORA
A modern sushi bar and lounge featuring popular sushi rolls, sashimi and other favorites prepared fresh. SORA is also an ideal hotspot to gather for eclectic, fusion-inspired cocktails and handcrafted drinks.
SandBar
Conveniently located just steps from our pools, SandBar lets you grab a bite without having to leave the fun in the sun! Indulge in All-American favorites and refreshing beverages to quench your thirst. Kids' menu available.
The Cocoa Bean
We Proudly Serve Starbucks(R) Coffee. Choose from premium coffee drinks, fresh bakery items, gourmet sandwiches and a selection of beer and wine at our signature coffee bar overlooking the St. Augustine Atrium.
Honeybells Frozen Yogurt
Treat yourself to tasty frozen yogurt that makes the perfect snack any time of day! Grab a cup and create your own delicious blend of yogurt piled high with toppings!

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (283)

Ratings and reviews for Gaylord Palms Resort & Convention Center

Overall score

4.3 / 5
5.01.0
283 out of 283
Amenities:
4.5
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.3
Location:
4.5
Value:
4.1

90% would recommend to a friend.

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Review of Gaylord Palms Resort & Convention Center

Reviewer score

5
5.01.0
JMullins
Family
Florida
May 22, 2013

Great one night stay

We decided on an overnight getaway to Orlando and decided on the Gaylord Palms Resort and Convention Center and could not have made a better decision! The hotel was b=very nice and offered a great variety of restaurants inside the hotel. The room we stayed at was very clean and the people from the front desk to the housekeeping personnel were very polite and willing to help. Our kids had a great time at the water park and pool. We decided to have dinner at one of the restaurants which was a buffet and enjoyed wonderful service and delicious food with a variety of dishes that satisfied all of our tastes. It was a very relaxing experience. The only downside was the parking. We had to go around the whole parking lot to get a space. But over-all we will not hesitate to go back and stay longer!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Gaylord Palms Resort & Convention Center

Reviewer score

5
5.01.0
RC Mom
Family
Florida
May 20, 2013

Won't stay anywhere else!

By far best hotel we've stayed I orlando. We'll be back for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Review of Gaylord Palms Resort & Convention Center

Reviewer score

5
5.01.0
Bribed
Family
Lakeland
May 17, 2013

No regrets here.

Beautiful hotel and room.The kids loved exploring. Long chcek in line, but was upgraded for free at the front desk. Kid pool was amazing and I am stiil trying to recreate their margaritas. Parents booked at a Disney resort and it was definitely not as nice or roomy and much more expensive. Beware of breakfast options, either a $30 per person breakfast buffet or crazy busy, but slightly less overpriced coffee cafe.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: In Hotel

Very expensive food choices inside of hotel.

Review of Gaylord Palms Resort & Convention Center

Reviewer score

5
5.01.0
Bribed
Family
Lakeland
May 6, 2013

Amazing stay, worth every penny.

Beautiful and large room. Friendly and down to earth staff. Only single complaint was the $25 per person breakfast buffet. Ridiculous. Pools were amazing , and cocktail staff was on pointe. Hotel is freaking gorgeous.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Nightlife tip: Short drive from hotel

Raglan road with live Irish music was five miles away and fantastic.

Review of Gaylord Palms Resort & Convention Center

Reviewer score

4
5.01.0
Alice123
Family
St. Petersburg, Florida
Apr 15, 2013

Great for family!

The hotel is really one of the most beautiful ones that I have been in. The indoor garden/jungle design with waterfalls is amazing. The pool is great for kids of all ages. The only downside was that the floor in our room was not cleaned well after the previous guest and there were some pills on the floor - this was especially worrisome as we were travelling with a 9 month old. However once we notified the hotel they came up and vacuumed the room again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Gaylord Palms Resort & Convention Center

Reviewer score

5
5.01.0
Kiki Benson
Family
Millers, MD
Apr 9, 2013

Perfect location for Epcot adventures

We ended up eating at two of the hotel's restaurants. Both had great food and service. Loved the wine selections. Hotel was perfect for a family vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Gaylord Palms Resort & Convention Center

Reviewer score

5
5.01.0
Vacationermari
Family
Tampa
Apr 8, 2013

Great vacation getaway

Extremely relaxing. The staff was courteous and really provided great service. The hotel is gorgeous.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Gaylord Palms Resort & Convention Center

Reviewer score

5
5.01.0
amandajade
Couples
florida
Jan 5, 2013

Quick Getaway

Very beautiful definitely would stay there again. Clean rooms, lots to do around the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Gaylord Palms Resort & Convention Center

Reviewer score

5
5.01.0
Jeflorida
Family
Florida
Dec 23, 2012

One stop Christmas

Visited for during the holiday and enjoyed a number of FREE holiday shows in a beautiful place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Gaylord Palms Resort & Convention Center

Reviewer score

4
5.01.0
Jake4074
Family
Sarasota, FL, USA
Dec 23, 2012

Gaylord Palms spares no expense... but we pay for it.

This hotel is the largest and most beautifully designed and decorated resort I've ever stayed at. While walking through the lagoons and makeshift forests it's easy to forget that you're in an indoor, climate-controlled atrium. The attention to detail and the sheer creativity of the artists who built this hotel is mind-boggling. It's no wonder that most of the people walking around the complex and any given time are simply visitors not staying overnight. We stayed just 1 night with my wife and baby. I must say that I was impressed with the amenities available. You really don't have to venture out of the hotel. There are shops of all kinds and a variety of restaurants to choose from. The only downside to all this convenience is the cost. The rooms are a bit pricey already, but the food is where the big bucks are spent. Out of the handful of restaurants in the hotel it is quite difficult to find one that will serve an entree for under $35. So families with more than 2 children should expect to pay a minimum of $100 per meal. We ate at the buffet restaurant which had awesome food and delicious sangria. It was $34 pp. During our stay, they had the ICE exhibit which was interesting. It is several rooms of ice sculptures and then a slide. It was nice experiencing the 9 degree climate and dressing like an Eskimo for 10 minutes but the $27 per-person charge was a bit ridiculous. It seemed like most of the people left the ICE exhibit scratching their heads as to where their money just went. Anyways, I don't mean to be a mister complainy-pants about this place because we really did enjoy ourselves. So if you want to have a good time at a one-stop shop and you happened to be a member of the 1% of the population then this is the place for you.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
2
Trip purpose:

Family

Dining tip: In Hotel

Buffet

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