$101 Avg/night
Rate based on Check-in: Aug 25, 2015 Check-out: Aug 26, 2015

Embassy Suites Orlando - Lake Buena Vista South

3 stars
View map of 4955 Kyngs Heath Road, Kissimmee, FL 34746

Hotel Overview

Reviewer score
3.8
out of 5
6 reviews
family trip

Breakfast was awsome except for the french toast and pancakes. The toast was soggy and pancakes too... See full review

  • Jo Ann C.
  • Jul 13, 2015
Excellent

We stay for a whole weekend, the service was great. Im not a fan of their breakfast but it is... See full review

  • Clare Bear 2
  • Dec 22, 2014
Welcome to Embassy Suites Orlando – Lake Buena Vista South, located 3.5 miles from the entrance to the Walt Disney World® Resort and a 20-minute drive to Orlando International Airport. Expect modern amenities and services for meeting and convention travelers and recreation for leisure guests.In our Kissimmee, FL hotel, each suite features a private bedroom, separate living area with a sofa bed, microwave, refrigerator, two flat-screen televisions and in-room safe. Start the day with our free cooked-to-order breakfast, then unwind with snacks and beverages at our complimentary nightly Manager’s Reception* in the atrium. Relish a delicious lunch or dinner at the casual American bistro-style restaurant, Kyng’s Grille. Our lobby lounge, The Oasis, is an inviting place to relax. Purchase coffee, a quick snack or sundries from The Marketplace.The Embassy Suites Orlando – Lake Buena Vista South hotel in Kissimmee, FL provides catering and event services for its 40,000 sq. ft. of pillar-free meeting space. Consider the 15,000 sq. ft. Palms Ballroom or the 5,000 sq. ft. Magnolia Ballroom. Plan training seminars in our 15 breakout rooms or meet colleagues in one of our 10 boardrooms with A/V services and business center.Guests in our Kissimmee, FL hotel can exercise in our well-equipped fitness center or cool off in our outdoor pool and whirlpool.*Service of alcohol subject to state and local laws. Must be of legal dri

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Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • The Millenium Theatre: 1.3 mi
  • Million Dollar Mulligan: 1.9 mi
  • Jungleland: 2.2 mi
  • Green Meadows Petting Farm: 4.4 mi
  • World of Orchids: 6.7 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Embassy Suites Orlando - Lake Buena Vista South

Overall score

3.8 / 5
5.01.0
6 out of 6
Amenities:
4.2
Cleanliness:
4.7
Hotel staff:
4
Comfort:
4.7
Location:
4
Value:
4

83% would recommend to a friend.

Sort by:
Review of Embassy Suites Orlando - Lake Buena Vista South

Reviewer score

5
5.01.0
Jo Ann C.
Business
N/A
Jul 13, 2015

family trip

Breakfast was awsome except for the french toast and pancakes. The toast was soggy and pancakes too grainy. The room was great, comfortable, and guiet. Had trouble connecting as a reward member. The swimming pool was clean and the water was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Orlando - Lake Buena Vista South

Reviewer score

3
5.01.0
Willie H.
Business
N/A
Dec 29, 2014

convention

Had a wonderful time hotel staff very helpful will use this chang again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Embassy Suites Orlando - Lake Buena Vista South

Reviewer score

5
5.01.0
Clare Bear 2
Business
Barranquilla
Dec 22, 2014

Excellent

We stay for a whole weekend, the service was great. Im not a fan of their breakfast but it is complimentary so always good. Close to the parks

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Universal Studios

Review of Embassy Suites Orlando - Lake Buena Vista South

Reviewer score

5
5.01.0
Miscyrene R.
Business
Wichita
Dec 21, 2014

AWESOME HOTEL!!!

WE WERE SO HAPPY WITH THE HOTEL. THE STAFF WAS VERY PLEASANT AND THE WHOLE HOTEL WAS VERY CLEAN. THE MADE TO ORDER BREAKFAST WAS WONDERFUL AND HAPPY HOUR WAS THE BEST. EVERYONE WAS VERY FRIENDLY!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Orlando - Lake Buena Vista South

Reviewer score

1
5.01.0
Florida wedding
Business
kissimmee, FL
Aug 25, 2013

disappointed

I had my wedding reception at the Embassy Suites South Lake Buena Vista because of the high standard of service I have come to expect and appreciate from the Embassy Suites. I was however very disappointed by the lack of professionalism, poor service, and delay in response to my concerns. Ms. Bleck, catering sales manager, assured me that the bulletin board would have the location and time of both cocktail and reception for the guests. She also assured me that Rafael, the manager on duty that day, would be meeting my husband and I in the lobby. When we arrived, the bulletin board display was missing; there was no one to meet us. After waiting for quite some time, I approached the desk and had Rafael paged. The cocktail was not started even though the guests had arrived and now 1 hour after the agreed time. Rafael the manager was literally RUNNING after my guests with the list of seating arrangement and calling out names to have them seated instead of placing the list on the table by the entryway as requested. After calling some of the guests in the ballroom, he asked them to return outside to the cocktail area. He appeared irrational and confused. Furthermore, I was charged for services my guests didn't receive including drinks. Bride and groom beware! Two of the vases I purchased for my centerpieces were taken by hotel staff and were not returned although I informed Ms. Bleck and others of the incident. I am deeply disappointed with my experience at the Embassy Suite South Lake Buena Vista. I GAVE 1 star because the food was delicious and the room was clean with a beautiful view. I TOOK 1 star off for Ms. Bleck poor judgment of using Rafael to manage an event he was clearly not equipped for (surely someone with experience in wedding would not behave that way unless under the influence#, another for being charged for drinks that were not served, another for taking my vases and not returning them, another for 2 weeks delay#and 7 phone calls later) in responding to my feedback and concerns which they only did after I told them I will be making a review. This hotel may be perhaps be used for vacationing, BUT NOT for wedding or reception. My hope is that this review will prompt them in the right direction, but until then Bride and groom beware!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
3
Value:
1
Trip purpose:

Business

Review of Embassy Suites Orlando - Lake Buena Vista South

Reviewer score

4
5.01.0
euq23
Business
Jacksonville FL
Apr 6, 2013

rough at first but turned out a great vacation

The hotel is new and clean; Staff gave us a hard time getting a free wi-fi even after i printed my receipt ... He was blaming this company for a misleading advertisement on free wi-fi; after a long debate about whose fault it is staff gave us one night free wi-fi...i was quite frustrated. on the other hand, I like to Thank Marc (another staff)for displaying a great customer service and addressing the problem. He went extra mile and i truly appreciate his assistance...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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