Hotel Overview
luxurious, beautiful room
The room was baeutiful. Room service was prompt. The food at the Westin was amazing! Housekeeping...
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Apie
- Apr 7, 2012
Great getaway
The hotel was located in a great spot for those that want to be close to everything. You can walk...
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Ibis
- Mar 26, 2012
Island luxury overlooking Sunset Pier, just steps from Duval Street
The Westin Key West Resort & Marina sits at the heart of Old Town Key West near the famous Sunset Pier at Mallory Square, and just a block from Duval Street. Guests of the Westin Key West Resort & Marina can step out the front door to stroll along the waterfront promenade or experience the endless boutiques, cafes, and island bars of downtown Key West. The Westin Key West Resort & Marina also offers the largest on-site marina of any hotel on the island, and conference and event groups can find 16,000 square feet of indoor and outdoor event space.
The Westin Key West Resort & Marina Rooms
- Traditional
- Description not provided
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Hotel Map
- Nearby airports
- Key West International Airport, (EYW), 3.01, MI;
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Air Conditioned
- ATM/Cash Machine
- Audio Visual Equipment
- Babysitting/Child services
- Bar/Lounge
- Boutiques
- Brailled Elevators
- Business center
- Concierge
- Concierge Desk
- Conference Suite
- Connecting Rooms
- Currency Exchange
- Data port Available
- Doorman
- Drugstore
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- Fire Alarm with Light
- Fishing
- Fitness center
- Gift Shop
- Golf
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Heated Pool
- High-speed Internet
- Ice Machine
- Internet Access
- Iron
- Ironing Board
- Laundry Service
- Maid Service
- Meeting/Banquet Facilities
- Multilingual
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pets allowed
- Phone Service
- Pool
- Porters
- Ramp Access to Buildings
- Restaurant
- Room Service
- Safe Deposit Box
- Shops/Commercial Services
- Smoke-free policy
- Tape Recorder
- Television with Cable
- Tennis
- Tour Desk
- Valet Parking
- Video Checkout
- Wake-up Service
- Wheel Chair Access
- White Board
Hotel Policies
- Check-in:
- 04:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (47)
Ratings and reviews for The Westin Key West Resort & Marina
- All travelers (47) 4.2 / 5
- Business (2) 5 / 5
- Couples (34) 4.3 / 5
- Families (5) 4 / 5
- Friends (6) 4 / 5
- Amenities:
- 4.2
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.2
- Room comfort:
- 4.3
- Location:
- 4.8
- Value:
- 3.7
85%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Apie
luxurious, beautiful room
The room was baeutiful. Room service was prompt. The food at the Westin was amazing! Housekeeping was very discrete and cleaned well. The view was spectacular when there wasn't a cruise ship parked in front of our room. Overall, it was a wonderful experience! They accommodated our needs fully.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Entertainment tip:
Short walk from hotel
Great band at the Irish Bar, Jeff Harriss I think...Jeff somebody
Reviewer score
Would recommend
Ibis
Great getaway
The hotel was located in a great spot for those that want to be close to everything. You can walk to just about anything you would want to see or do. If you want to hop on the Trolley the starting point is at the next block. The location of our room gave us a direct view of the sunset from our balcony and the boats coming and going. It was quiet in the evening in our room as the action was on the streets behind the Hotel. The weather was absolutely wonderful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
There were so many places to dine within walking distance that we only took the car once to go out to dinner. Try a different place every time. They were all good.
Reviewer score
Would recommend
Apple 2
Great Getaway
I never knew a visitor could have such a quite and peaceful expeirience in the heart of a party town.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Enjoy the resturants that are not packed with party goers.
Reviewer score
Would not recommend
KF2012
Lovely room not so lovely pool
The Weston in Key West was in a great location and the room was lovely, but the pool area was a real disappointment. It was dirty and unkempt. Dirty towels and trash left over night. Dirty and torn cushions on the lounge chairs. The staff was not all that warm for friendly Florida. I would not recommend it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 1
Reviewer score
Would not recommend
Bill58
Bad stay in Key West
Paid $300 per night. Room looked awful, slightly below an older Days Inn. Bathroom door wouldn't close. Asked for another room and was told hotel was full. Asked again next day and was moved to a much better room. Staff was unfriendly and uncooperative. You will be charged $22 per day to park your car (even though they dont tell you that) and $10 per day for a rented scooter. This is independently operated but displays the Westin sign. It diminishes the Westin brand. For the late nappers, cruise ships blow their horns at six pm.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
Domino Joe
most pleasant :)
Quality, clean, customer oriented staff, fair value for room and room service, exellent location, beautiful view of ocean and marina activity. Marina pier walk is settled at night providing a good nights rest. :)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Cold in January
Great getaway spot
The location of the Westin is perfect! As other reviews alluded to, the cruise ships do periodically block the view but it's a view you won't get from many places. The concierge staff were wonderful in every way. The room was cleaned early in the day which is nice. However, you have to make sure your do not disturb sign is up or they will know early (and look surprised when you ask them to come back later). My biggest disappointment was with the front desk staff person who didn't seem to know what I was talking about when I asked if the was an airport check-in. Yes there is - in the business center! Shouldn't the front desk staff know that!?
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
scb356
amazing location
Not only a great hotel, but got an upgrade through to an ocean view. This hotel is in the perfect place to see the sun set every night.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Take the boat out to Sunset Key (private island) for lunch.
Reviewer score
Would recommend
Billy Goat
Good accomodations
A very well run hotel with many creature comforts available to guests including a fabulously landscaped heated swimming pool which is immaculately maintained. Overall, it does not get much better that this but they are bit pricey--guess you get what you pay for. I would stay there again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Wren
Husbands bday
The hotel was amazing, however our second day there our ocean view was blocked by a huge cruise ship. Thankfully we were able to view the wonderful sunset that keywest was famous for the night before. Everything else was perfect!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
Go to blue heaven for dinner...
