$239 Avg/night
Rate based on Check-in: Sep 21, 2014 Check-out: Sep 24, 2014

Pier House Resort and Caribbean Spa

5 stars
1 Duval St., Key West, FL 33040
Hotel Overview
Reviewer score
4.4
out of 5
117 reviews
mini vacation

Everyone was very helpful and polite amazing service! See full review

  • momolicious89
  • Aug 26, 2014
Awesome time in Key West

We were blown away by the beautiful grounds of this hotel. The staff were very friendly. The pool... See full review

  • solop004
  • Jul 31, 2014
Waterfront luxury just steps from Duval Street and Mallory Square
Located at the northern end of Duval Street, the Pier House Resort and Caribbean Spa treats guests to Gulf of Mexico views and a location in the island's lively tourist district near Mallory Square. A waterfront fixture for nearly 40 years, the resort features a private beach, boat dock and an outdoor pool amid tropical gardens. Rooms and suites ooze elegant island style with modern amenities. The full-service Caribbean Spa offers massage and beauty treatments.

Highlights
    • Located on Duval Street, at the heart of Old Town Key West and steps from Mallory Square
    • Private beach with separate, secluded topless sunbathing area
    • Free Wi-Fi  
    Rooms

    Guests of the Pier House Resort and Caribbean Spa choose from standard hotel rooms, lanai rooms with private patios or balconies, spa adjacent and harbor-view rooms and spacious one- and two-bedroom suites, each with a unique design theme. Accommodations sport custom furniture, single kings or pairs of queen beds and luxurious extras like rain showers or soaking tubs. In-room amenities include coffee makers, refrigerators, flat-screen TVs, in-room movies and free Wi-Fi.

    Dining

    Guests can take meals HarbourView Cafe, which serves breakfast, lunch and dinner and overlooks the ocean. When cocktail hour hits, they can sip boat drinks at any of three bars on the property, including the Chart Room Bar, a local favorite.

    Recreation

    Sprawling across a six-acre compound in the heart of Key West's famous tourist district, the Pier House Resort and Caribbean Spa offers quiet seclusion and unbeatable access to island attractions. The waterfront location features a private beach, private boat dock and an outdoor pool nestled within lush gardens. Caribbean Spa pampers with massages, facials, body treatments, nail and hair services seven days a week.

    Transportation
      • Key West International Airport (4.1 mi/6.6 km)
      • Miami International Airport (159 mi/254.4 km)
      Attractions
        • Mallory Square (1 block)
        • Fort Zachary Taylor (1.3 mi/2.1 km)
        • Harry S. Truman Little White House (0.3 mi/0.5 km)

        Business
          • 2,600-square-foot conference center
          • Beach and garden outdoor event spaces
          • Full-service catering
          Policies and fees
          • Guests must be 21 years old to check in.
          • All rooms are nonsmoking.
          • Self-parking is $20 plus 7.5% tax per night. Valet parking is $25.

          This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

          Hotel Map

          24.5611 -81.8061
          Area served
          Key West, FL
          Nearby airports
          Key West International- EYW and Miami International - MIA Airports
          Area description
          Area attractions and activities include diving, fishing, Mallory Square, historical tours, Hemingway House, Turman's Little White House, glass bottom boat tours, sunset cruises, aquarium, Mel Fisher Maritime Museum and the Audubon House.

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          Reviewer score 4.5 out of 5
          Reviewer score 4.4 out of 5

          Pier House Resort and Caribbean Spa Rooms

          Lanai Room
          If inviting tropical views are more your style, our lanai rooms are the perfect choice. Available with either one king or two queen beds and a patio or balcony surrounded by native tropical flora. Non-smoking rooms
          Suite Deal
          Looking for Suite Deals? You're at the right place. Each of our newly renovated one-bedroom suites has been appointed with gorgeous island inspired dcor. These suites come complete with a balcony, separate living area with a great view, and free wireless high-speed Internet. You may request a king bedded suite with a pullout or a suite with two queen beds. Come on down, this is the life for sure. Non-smoking rooms
          Traditional Room
          Even traditional Rooms at Pier House Resort and Caribbean Spa take you to another place. Each one of a kind traditional room boasts custom designed furniture, rain showers, and either one king or two queen poster beds. Non-smoking rooms

          Amenities

          • WiFi
          • Pool
          General
          Concierge
          Activities
          Pool
          Fitness Center
          Spa
          Dining
          Restaurant
          Room service
          Services
          Conference facilities
          Internet
          WiFi
          Accessibility
          Handicapped rooms/facilities

          Dining

          Market Bistro
          The charming ambiance of a European street-side cafe provides a unique setting for a menu of delicious American deli favorites and fresh salads. The bakery fills the air with the tempting aromas of fresh baked breads, cakes and pastries.
          Havana Docks Sunset Deck
          Renowned for the island's most spectacular view of the sunset, Havana Docks Sunset Deck is the bar where locals and visitors alike come to experience Key West's sensational sunsets in a lively tropical atmosphere.
          Beach Bar and Grille
          Enjoy a late lunch or dinner at the Beach Bar & Grille where light fare, tropical frozen drinks, cocktails and live music celebrate in an open atmosphere.
          HarbourView Caf
          Enjoy a casual setting that offers terrace or indoor panoramic seating, along with a menu of fresh local seafood and seasonal Florida shellfish. Join us in the HarbourView Caf, for breakfast, lunch and dinner daily.

          Hotel Policies

          Check-in:
          1600
          Check-out:
          1200

          Terms and conditions

          Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

          The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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          Guest Reviews (117)

          Ratings and reviews for Pier House Resort and Caribbean Spa

          Overall score

          4.4 / 5
          5.01.0
          117 out of 117
          Amenities:
          4.4
          Room cleanliness:
          4.7
          Hotel staff:
          4.5
          Room comfort:
          4.5
          Location:
          4.9
          Value:
          4.1

          91% would recommend to a friend.

          Sort by:
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          mombofish
          mississippi
          Aug 6, 2013

          well worth the price

          This resort was exactly as advertised. The staff were friendly, prompt, willing to help you at every turn without being overbearing. The location was perfect, being right at the beginning of Duval Street. You were only a walk out of the resort's front door and into the heart of the action but you would never know it with all the tropical plants and paths inside the resort. The only thing I could possibly say would have made it better would have been a microwave in the room to heat up the late night leftovers brought from eating out in Key West as well as eating at the different choices in the resort. We will definitely go back again next year!

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          4
          Location:
          5
          Value:
          5
          Money-saving tip: Short drive from hotel

          Unless you plan on doing a lot of driving around the keys, you can take a taxi from the airport to the resort. It's about 10 minutes away. Just about everything else is right there in walking distance.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          Florida
          Oct 5, 2009

          Very good

          Good service, great location, friendly staff.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          4
          Nightlife tip: Short walk from hotel

          great location for nightclubbing.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Vacationitis
          Columbus, OH
          Oct 5, 2009

          In the heart of Key West

          The location is central to downtown Key West. The staff was wonderful.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          4
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          4
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Parents free of the Kids
          Boynton Beach, Florida
          Sep 28, 2009

          WOW

          WOW what more can I say.Great place for a Romantic Getaway now that the kids are all grown. From the time we arrived to the time we left the resort & staff were wonderful.Even for a standard room the view was great, the room could not have been better. Come on a flat screen TV in the bathroom! As far as location lets just say Ground Zero for the Key West night life, Park your car & forget it. The famous Sunset at Mallory Square was a block away & what a show. I highly recommend a stay at THE Pier House you won't be disapointed. HAVE FUN

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Nightlife tip: Short walk from hotel

          This is the Tropics please Hydrate

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Anonymous
          Business
          santa monica, ca
          Sep 28, 2009

          great location and nice rooms

          nice staff, great location

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          4
          Hotel staff:
          4
          Room comfort:
          4
          Location:
          4
          Value:
          4
          Trip purpose:

          Business

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          New Jersey
          Sep 17, 2009

          Fantastic Resort, great location.

          I had a wonderful time at the pier house resort. Will definitly go back again. My room was fantastic, all new, balcony, and water view. Great location to all the fun on Duval street. Never used my car the whole stay. The private beach, outdoor bar, and health spa facilities were great. The staff and guests were friendly and a lot of fun.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Nightlife tip: Short walk from hotel

          The nightlife was plentiful and within a short distance from the hotel. All types of entertainment. The sunset celebration every evening at Mallory Square was entertaining and fun.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Anonymous
          Weston FL
          Sep 14, 2009

          Good Couple Hotel

          Hotel is close to everything. We expected a better view with our waterfront room. By the way the small beach at the hotel is MUCH BETTER than Smathers beach on the other side of the key.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          4
          Hotel staff:
          4
          Room comfort:
          4
          Location:
          5
          Value:
          3
          Dining tip: Short walk from hotel

          You have got to eat dinner at A & B although service was slow this time, the food and service is usually great. Reservations are highly recommended.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Captain Ken
          Georgetown, KY
          Sep 11, 2009

          Best Location in Key West

          First class service, exceptional staff went the extra mile attending to all of our needs. Rooms were spotless, nice size, and the food choices were very good. Try the Gazpecho and blackened Mahi-Mahi for lunch! Great location, just off Duval yet surrounded by everything you can imagine. Nicely landscaped, large complex that is spreadout and relatively insulated from the noise of Duval Street. The pool and beach are not big, but with both they don't feel crowded,are well maintained and definately worth the visit. Just tell any of the staff what you like to do and they will tell you where to have a great time doing it. Each suggestion hit the mark perfectly every time. Possibly the best all around service I have ever had in over 20 plus years of traveling to Key West. Can't wait to return !

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          4
          Location:
          5
          Value:
          4
          Dining tip: Short walk from hotel

          Try the Upper Crust for Pizza on Duval Street. Order a whole pizza, you'll love it.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Anonymous
          Lexington, KY
          Aug 21, 2009

          Great Staff and Excellent Location

          Pier House Resort and Carribean Spa has the best location on the key. It is right on Duvall Street on the most popular end of the street and steps away from the marina where we chartered boats to snorkel, dolphin watch, and fish. The hotel just overwent an extensive renovation and it is wonderful. The rooms are decorated elegantly but subtly reminds you of that island feel. The staff was remarkable. They always acknowledged your presence when you passed them, were very helpful with local information, and all requests were completed with a very short wait time. I also had a great experience at the Carribean Spa. The king size bed was very comfortable. I have only one complaint which is why I did not give them all 5 stars and that is the ice machine was too close to our room. It really didn't bother us untill the weekend when the hotel was the busiest and by then it would have been to much trouble to ask to change rooms. But overall I can't imagine staying anywhere else when we go back, I will just make sure no ice machine is near.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Shopping tip: Short walk from hotel

          Always negoiate price of goods. They will always give you a better deal then what the tag says.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          new jersey
          Aug 20, 2009

          girlcation

          Great location, 1 Duval st, step outfront and your at mallory square. girlfriend fell asleep early, and I didn't want to go on Duval st by myself, so I went to the wine bar in the complex, meant new people, the staff was great, and I felt very safe. Rooms were clean, balcony over looked the garden,ordered room service for breakfast, ate it on the balcony and it was just wonderful. Ate dinner at one of the restraunts in the complex, delish!! Hope to return very soon!

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          4
          Room comfort:
          5
          Location:
          5
          Value:
          4
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Wayne & Laurie
          Fultonville NY
          Aug 15, 2009

          This is truly a vacation in Paradise!

          Cheap Tickets did our entire itinerary to Key West from Albany NY. My ONLY suggestion would be to book the airfare using American Airlines as the LAST flight of 3 directly into Key West is on a puddle jumper-PETRIFIED ME! We ended up driving to the second plane to avoid it going home. American Airlines has larger plane coming into Key West. From the moment we landed on this island, my husband and I thought we had landed on another planet-in another world! The lush, tropical gardens, the hot, salty waters of the Gulf of Mexico are incredible. The Pier House is conveniently located in the middle of all the nightlife so you don't need a car-everything is within walking distance. You need to pack a TON of SUNBLOCK and clothes that you can change into a million times a day because the heat will have you showering 3x a day! This is not a resort to bring your kids to, although we saw them there. This is truly a couples paradise and every detail is exquistely thought of. Plan on spending at least 4.50 per drink for beer or 9.00 per drink for anything else. Breakfast/lunches and dinners range from 9.95 each on upto 25.00 per person, so it's not cheap! The good thing is that there is a CVS across the street from the resort that sells bottled water, beer, chips, etc. and you can keep them in the fridge in the room. Pack a tote bag for the beach and Mallory Square and comfy sandals as you will walk a lot and carry a lot around with you. The nightlife is incredible. I recommend Sloppy Joe's bar for the huge nachos for lunch and the Harbourview Cafe at the hotel for breakfast and dinner - eat between 5-7 to take advantage of the specials and then walk up the pier after dinner and take pix of the sunset and then mosey out to Mallory Square for a frozen Margarita and nightly entertainment on the streets (magicians, etc.) then walk back to Duval St and have a few drinks and then go back to the hotel for a dip in the hot tub before bed. Enjoy parasailing or snorkeling around the only living coral reef in the continental U.S. Only 90 miles from Cuba, lots of Cuban/Mexican heritage and it shows in the food. We would go back in a heartbeat! The ONLY thing I wouldn't do is take that small plane in again. I'd either drive down the keys from Miami or take American Airlines in from Atlanta. The BEST vacation EVER!!!!

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Money-saving tip: Short walk from hotel

          Visit the local CVS for bottled water and beer for the room as soon as you land. Water and beer are expensive and you can save a lot. It's only across the street.

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