Pier House Resort and Caribbean Spa

5 stars
1 Duval St., Key West, FL 33040
Hotel Overview
Reviewer score
4.4
out of 5
118 reviews
Wonderful stay right on Duval Street

The Pier House, located right on Duval Street, is a classy, boutique hotel with a beautiful pool... See full review

  • Sandy from Va
  • Oct 13, 2014
mini vacation

Everyone was very helpful and polite amazing service! See full review

  • momolicious89
  • Aug 26, 2014
Waterfront luxury just steps from Duval Street and Mallory Square
Located at the northern end of Duval Street, the Pier House Resort and Caribbean Spa treats guests to Gulf of Mexico views and a location in the island's lively tourist district near Mallory Square. A waterfront fixture for nearly 40 years, the resort features a private beach, boat dock and an outdoor pool amid tropical gardens. Rooms and suites ooze elegant island style with modern amenities. The full-service Caribbean Spa offers massage and beauty treatments.

Highlights
    • Located on Duval Street, at the heart of Old Town Key West and steps from Mallory Square
    • Private beach with separate, secluded topless sunbathing area
    • Free Wi-Fi  
    Rooms

    Guests of the Pier House Resort and Caribbean Spa choose from standard hotel rooms, lanai rooms with private patios or balconies, spa adjacent and harbor-view rooms and spacious one- and two-bedroom suites, each with a unique design theme. Accommodations sport custom furniture, single kings or pairs of queen beds and luxurious extras like rain showers or soaking tubs. In-room amenities include coffee makers, refrigerators, flat-screen TVs, in-room movies and free Wi-Fi.

    Dining

    Guests can take meals HarbourView Cafe, which serves breakfast, lunch and dinner and overlooks the ocean. When cocktail hour hits, they can sip boat drinks at any of three bars on the property, including the Chart Room Bar, a local favorite.

    Recreation

    Sprawling across a six-acre compound in the heart of Key West's famous tourist district, the Pier House Resort and Caribbean Spa offers quiet seclusion and unbeatable access to island attractions. The waterfront location features a private beach, private boat dock and an outdoor pool nestled within lush gardens. Caribbean Spa pampers with massages, facials, body treatments, nail and hair services seven days a week.

    Transportation
      • Key West International Airport (4.1 mi/6.6 km)
      • Miami International Airport (159 mi/254.4 km)
      Attractions
        • Mallory Square (1 block)
        • Fort Zachary Taylor (1.3 mi/2.1 km)
        • Harry S. Truman Little White House (0.3 mi/0.5 km)

        Business
          • 2,600-square-foot conference center
          • Beach and garden outdoor event spaces
          • Full-service catering
          Policies and fees
          • Guests must be 21 years old to check in.
          • All rooms are nonsmoking.
          • Self-parking is $20 plus 7.5% tax per night. Valet parking is $25.

          This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

          Pier House Resort and Caribbean Spa Rooms

          Lanai Room
          If inviting tropical views are more your style, our lanai rooms are the perfect choice. Available with either one king or two queen beds and a patio or balcony surrounded by native tropical flora. Non-smoking rooms
          Suite Deal
          Looking for Suite Deals? You're at the right place. Each of our newly renovated one-bedroom suites has been appointed with gorgeous island inspired dcor. These suites come complete with a balcony, separate living area with a great view, and free wireless high-speed Internet. You may request a king bedded suite with a pullout or a suite with two queen beds. Come on down, this is the life for sure. Non-smoking rooms
          Traditional Room
          Even traditional Rooms at Pier House Resort and Caribbean Spa take you to another place. Each one of a kind traditional room boasts custom designed furniture, rain showers, and either one king or two queen poster beds. Non-smoking rooms

          Amenities

          • WiFi
          • Pool
          General
          Concierge
          Activities
          Pool
          Fitness Center
          Spa
          Dining
          Restaurant
          Room service
          Services
          Conference facilities
          Internet
          WiFi
          Accessibility
          Handicapped rooms/facilities

          Hotel Map

          24.5611 -81.8061
          Area served
          Key West, FL
          Nearby airports
          Key West International- EYW and Miami International - MIA Airports
          Area description
          Area attractions and activities include diving, fishing, Mallory Square, historical tours, Hemingway House, Turman's Little White House, glass bottom boat tours, sunset cruises, aquarium, Mel Fisher Maritime Museum and the Audubon House.

          Dining

          Market Bistro
          The charming ambiance of a European street-side cafe provides a unique setting for a menu of delicious American deli favorites and fresh salads. The bakery fills the air with the tempting aromas of fresh baked breads, cakes and pastries.
          Havana Docks Sunset Deck
          Renowned for the island's most spectacular view of the sunset, Havana Docks Sunset Deck is the bar where locals and visitors alike come to experience Key West's sensational sunsets in a lively tropical atmosphere.
          Beach Bar and Grille
          Enjoy a late lunch or dinner at the Beach Bar & Grille where light fare, tropical frozen drinks, cocktails and live music celebrate in an open atmosphere.
          HarbourView Caf
          Enjoy a casual setting that offers terrace or indoor panoramic seating, along with a menu of fresh local seafood and seasonal Florida shellfish. Join us in the HarbourView Caf, for breakfast, lunch and dinner daily.

          Hotel Policies

          Check-in:
          1600
          Check-out:
          1200

          Terms and conditions

          Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

          The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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          Guest Reviews (118)

          Ratings and reviews for Pier House Resort and Caribbean Spa

          Overall score

          4.4 / 5
          5.01.0
          118 out of 118
          Amenities:
          4.4
          Room cleanliness:
          4.7
          Hotel staff:
          4.5
          Room comfort:
          4.6
          Location:
          4.9
          Value:
          4.1

          92% would recommend to a friend.

          Sort by:
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Vacationitis
          Business
          Columbus, OH
          Oct 5, 2009

          In the heart of Key West

          The location is central to downtown Key West. The staff was wonderful.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          4
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          4
          Trip purpose:

          Business

          Was this review helpful to you?
          Thank you for your feedback!
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Anonymous
          Business
          Aspen, Colorado
          Oct 5, 2009

          A very good experience

          I needed place well-located to experience Key West. First time there. So, when I arrived, I drove around and found what seemed to be a central area from which to experience the town. This was the perfect place. Central to everything. [...] There is a nice pool, dining room, very pretty room (lanai) with very nice bathroom compete with a rain shower. Enjoy

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Trip purpose:

          Business

          Nightlife tip: Short walk from hotel

          While thre is a lot to see all over the island, this hotel is definitely located in the best area. It is close to everything: day-time entertainment ((mallory harbor), dining, shopping, night entertainment, the beach, boating, etc. Also, scooters are the best way to see the town. Scooter rental is located right at the hotel parking area. But check across the street as well to make sure you are getting a good deal. I think other places (further away) probably will give you a better deal.

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          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          Business
          Florida
          Oct 5, 2009

          Very good

          Good service, great location, friendly staff.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          4
          Trip purpose:

          Business

          Nightlife tip: Short walk from hotel

          great location for nightclubbing.

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          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Parents free of the Kids
          Business
          Boynton Beach, Florida
          Sep 28, 2009

          WOW

          WOW what more can I say.Great place for a Romantic Getaway now that the kids are all grown. From the time we arrived to the time we left the resort & staff were wonderful.Even for a standard room the view was great, the room could not have been better. Come on a flat screen TV in the bathroom! As far as location lets just say Ground Zero for the Key West night life, Park your car & forget it. The famous Sunset at Mallory Square was a block away & what a show. I highly recommend a stay at THE Pier House you won't be disapointed. HAVE FUN

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Trip purpose:

          Business

          Nightlife tip: Short walk from hotel

          This is the Tropics please Hydrate

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          Thank you for your feedback!
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Anonymous
          Business
          santa monica, ca
          Sep 28, 2009

          great location and nice rooms

          nice staff, great location

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          4
          Hotel staff:
          4
          Room comfort:
          4
          Location:
          4
          Value:
          4
          Trip purpose:

          Business

          Was this review helpful to you?
          Thank you for your feedback!
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          Business
          New Jersey
          Sep 17, 2009

          Fantastic Resort, great location.

          I had a wonderful time at the pier house resort. Will definitly go back again. My room was fantastic, all new, balcony, and water view. Great location to all the fun on Duval street. Never used my car the whole stay. The private beach, outdoor bar, and health spa facilities were great. The staff and guests were friendly and a lot of fun.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Trip purpose:

          Business

          Nightlife tip: Short walk from hotel

          The nightlife was plentiful and within a short distance from the hotel. All types of entertainment. The sunset celebration every evening at Mallory Square was entertaining and fun.

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          Thank you for your feedback!
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Anonymous
          Business
          Weston FL
          Sep 14, 2009

          Good Couple Hotel

          Hotel is close to everything. We expected a better view with our waterfront room. By the way the small beach at the hotel is MUCH BETTER than Smathers beach on the other side of the key.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          4
          Hotel staff:
          4
          Room comfort:
          4
          Location:
          5
          Value:
          3
          Trip purpose:

          Business

          Dining tip: Short walk from hotel

          You have got to eat dinner at A & B although service was slow this time, the food and service is usually great. Reservations are highly recommended.

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          Thank you for your feedback!
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Captain Ken
          Business
          Georgetown, KY
          Sep 11, 2009

          Best Location in Key West

          First class service, exceptional staff went the extra mile attending to all of our needs. Rooms were spotless, nice size, and the food choices were very good. Try the Gazpecho and blackened Mahi-Mahi for lunch! Great location, just off Duval yet surrounded by everything you can imagine. Nicely landscaped, large complex that is spreadout and relatively insulated from the noise of Duval Street. The pool and beach are not big, but with both they don't feel crowded,are well maintained and definately worth the visit. Just tell any of the staff what you like to do and they will tell you where to have a great time doing it. Each suggestion hit the mark perfectly every time. Possibly the best all around service I have ever had in over 20 plus years of traveling to Key West. Can't wait to return !

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          4
          Location:
          5
          Value:
          4
          Trip purpose:

          Business

          Dining tip: Short walk from hotel

          Try the Upper Crust for Pizza on Duval Street. Order a whole pizza, you'll love it.

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          Thank you for your feedback!
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Anonymous
          Business
          Lexington, KY
          Aug 21, 2009

          Great Staff and Excellent Location

          Pier House Resort and Carribean Spa has the best location on the key. It is right on Duvall Street on the most popular end of the street and steps away from the marina where we chartered boats to snorkel, dolphin watch, and fish. The hotel just overwent an extensive renovation and it is wonderful. The rooms are decorated elegantly but subtly reminds you of that island feel. The staff was remarkable. They always acknowledged your presence when you passed them, were very helpful with local information, and all requests were completed with a very short wait time. I also had a great experience at the Carribean Spa. The king size bed was very comfortable. I have only one complaint which is why I did not give them all 5 stars and that is the ice machine was too close to our room. It really didn't bother us untill the weekend when the hotel was the busiest and by then it would have been to much trouble to ask to change rooms. But overall I can't imagine staying anywhere else when we go back, I will just make sure no ice machine is near.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Trip purpose:

          Business

          Shopping tip: Short walk from hotel

          Always negoiate price of goods. They will always give you a better deal then what the tag says.

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          Thank you for your feedback!
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          Business
          new jersey
          Aug 20, 2009

          girlcation

          Great location, 1 Duval st, step outfront and your at mallory square. girlfriend fell asleep early, and I didn't want to go on Duval st by myself, so I went to the wine bar in the complex, meant new people, the staff was great, and I felt very safe. Rooms were clean, balcony over looked the garden,ordered room service for breakfast, ate it on the balcony and it was just wonderful. Ate dinner at one of the restraunts in the complex, delish!! Hope to return very soon!

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          4
          Room comfort:
          5
          Location:
          5
          Value:
          4
          Trip purpose:

          Business

          Was this review helpful to you?
          Thank you for your feedback!
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