$239 Avg/night
Rate based on Check-in: Sep 24, 2014 Check-out: Sep 25, 2014

Pier House Resort and Caribbean Spa

5 stars
1 Duval St., Key West, FL 33040
Hotel Overview
Reviewer score
4.4
out of 5
117 reviews
mini vacation

Everyone was very helpful and polite amazing service! See full review

  • momolicious89
  • Aug 26, 2014
Awesome time in Key West

We were blown away by the beautiful grounds of this hotel. The staff were very friendly. The pool... See full review

  • solop004
  • Jul 31, 2014
Waterfront luxury just steps from Duval Street and Mallory Square
Located at the northern end of Duval Street, the Pier House Resort and Caribbean Spa treats guests to Gulf of Mexico views and a location in the island's lively tourist district near Mallory Square. A waterfront fixture for nearly 40 years, the resort features a private beach, boat dock and an outdoor pool amid tropical gardens. Rooms and suites ooze elegant island style with modern amenities. The full-service Caribbean Spa offers massage and beauty treatments.

Highlights
    • Located on Duval Street, at the heart of Old Town Key West and steps from Mallory Square
    • Private beach with separate, secluded topless sunbathing area
    • Free Wi-Fi  
    Rooms

    Guests of the Pier House Resort and Caribbean Spa choose from standard hotel rooms, lanai rooms with private patios or balconies, spa adjacent and harbor-view rooms and spacious one- and two-bedroom suites, each with a unique design theme. Accommodations sport custom furniture, single kings or pairs of queen beds and luxurious extras like rain showers or soaking tubs. In-room amenities include coffee makers, refrigerators, flat-screen TVs, in-room movies and free Wi-Fi.

    Dining

    Guests can take meals HarbourView Cafe, which serves breakfast, lunch and dinner and overlooks the ocean. When cocktail hour hits, they can sip boat drinks at any of three bars on the property, including the Chart Room Bar, a local favorite.

    Recreation

    Sprawling across a six-acre compound in the heart of Key West's famous tourist district, the Pier House Resort and Caribbean Spa offers quiet seclusion and unbeatable access to island attractions. The waterfront location features a private beach, private boat dock and an outdoor pool nestled within lush gardens. Caribbean Spa pampers with massages, facials, body treatments, nail and hair services seven days a week.

    Transportation
      • Key West International Airport (4.1 mi/6.6 km)
      • Miami International Airport (159 mi/254.4 km)
      Attractions
        • Mallory Square (1 block)
        • Fort Zachary Taylor (1.3 mi/2.1 km)
        • Harry S. Truman Little White House (0.3 mi/0.5 km)

        Business
          • 2,600-square-foot conference center
          • Beach and garden outdoor event spaces
          • Full-service catering
          Policies and fees
          • Guests must be 21 years old to check in.
          • All rooms are nonsmoking.
          • Self-parking is $20 plus 7.5% tax per night. Valet parking is $25.

          This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

          Hotel Map

          24.5611 -81.8061
          Area served
          Key West, FL
          Nearby airports
          Key West International- EYW and Miami International - MIA Airports
          Area description
          Area attractions and activities include diving, fishing, Mallory Square, historical tours, Hemingway House, Turman's Little White House, glass bottom boat tours, sunset cruises, aquarium, Mel Fisher Maritime Museum and the Audubon House.

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          Reviewer score 4.5 out of 5
          Reviewer score 4.3 out of 5

          Pier House Resort and Caribbean Spa Rooms

          Lanai Room
          If inviting tropical views are more your style, our lanai rooms are the perfect choice. Available with either one king or two queen beds and a patio or balcony surrounded by native tropical flora. Non-smoking rooms
          Suite Deal
          Looking for Suite Deals? You're at the right place. Each of our newly renovated one-bedroom suites has been appointed with gorgeous island inspired dcor. These suites come complete with a balcony, separate living area with a great view, and free wireless high-speed Internet. You may request a king bedded suite with a pullout or a suite with two queen beds. Come on down, this is the life for sure. Non-smoking rooms
          Traditional Room
          Even traditional Rooms at Pier House Resort and Caribbean Spa take you to another place. Each one of a kind traditional room boasts custom designed furniture, rain showers, and either one king or two queen poster beds. Non-smoking rooms

          Amenities

          • WiFi
          • Pool
          General
          Concierge
          Activities
          Pool
          Fitness Center
          Spa
          Dining
          Restaurant
          Room service
          Services
          Conference facilities
          Internet
          WiFi
          Accessibility
          Handicapped rooms/facilities

          Dining

          Market Bistro
          The charming ambiance of a European street-side cafe provides a unique setting for a menu of delicious American deli favorites and fresh salads. The bakery fills the air with the tempting aromas of fresh baked breads, cakes and pastries.
          Havana Docks Sunset Deck
          Renowned for the island's most spectacular view of the sunset, Havana Docks Sunset Deck is the bar where locals and visitors alike come to experience Key West's sensational sunsets in a lively tropical atmosphere.
          Beach Bar and Grille
          Enjoy a late lunch or dinner at the Beach Bar & Grille where light fare, tropical frozen drinks, cocktails and live music celebrate in an open atmosphere.
          HarbourView Caf
          Enjoy a casual setting that offers terrace or indoor panoramic seating, along with a menu of fresh local seafood and seasonal Florida shellfish. Join us in the HarbourView Caf, for breakfast, lunch and dinner daily.

          Hotel Policies

          Check-in:
          1600
          Check-out:
          1200

          Terms and conditions

          Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

          The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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          Guest Reviews (117)

          Ratings and reviews for Pier House Resort and Caribbean Spa

          Overall score

          4.4 / 5
          5.01.0
          117 out of 117
          Amenities:
          4.4
          Room cleanliness:
          4.7
          Hotel staff:
          4.5
          Room comfort:
          4.5
          Location:
          4.9
          Value:
          4.1

          91% would recommend to a friend.

          Sort by:
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Janny on the go
          westchester, ny
          Mar 4, 2009

          great location

          The location was great, you could walk to everything. Also liked the private beach. The food at the restaurant was very good.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          4
          Dining tip: In Hotel

          the food in the hotel restaurant was excellent.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Dawn & Gary, Key West frequent tourists
          Gilsum, NH
          Mar 3, 2009

          Unbeatable location and relaxing getaway

          The Pier House was a great resort with super amenities. The room was comfortable and sized well. The landscaped walkways were peaceful and great to enjoy when walking anywhere on grounds. Lovely beach. Nice pool and hot tub. Polite service and attention given while sunning on the beach. We would definatly return!

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          4
          Hotel staff:
          4
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          Longmeadow
          Dec 3, 2008

          location, location

          .........stayed here in beginning of december. room was nice. pool was decent,clean. great location. very close to all activities, but didn't hear duval st. noise at night. hotel has a nice layout. not real fancy, but a little bit upscale. staff were nice as they let us check-out late because we had a late flight out. i'd stay here again.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          2
          5.01.0
          Anonymous
          USA
          Aug 29, 2008

          Should Finish Construction

          I am sure that this will be a better hotel in the future, but at this time there is construction in progress and the elevators are not working, there is no secutity at the rear entrance which is appears to be open to anyone all night and with construction workers it can be hard to tell why some people are inside. During my short stay the telivision remote system failed and I had to make do turning it on and off with a special button. Also the in-room coffee maker failed. In addition the design is such that the room balaconies receive very little breeze and are very hot during the day. No pool towels were available and I had to ask an employee who only had one. However the location is great with good beach access. It just needs some work at this time.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          2
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          4
          Location:
          5
          Value:
          3
          Time-saving tip: Long walk from hotel

          Great location for dining, sunset and diving trips

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          2
          5.01.0
          Anonymous
          Tamarac
          Aug 24, 2008

          Pier House Experience

          To start with we arrived at 3:00 PM and even though the hotel occupancy was I would venture to say was less than 25%, they chose to make us wait another half hour before letting us in our room, which seemed silly since at least 75% of the hotel was unoccupied at the time we checked in. The lobby and parts of the hotel were under construction. Out of all the rooms, they chose to give us one of the few rooms in the hotel that didn't even have a private balcony - it was shared with the room next door. We were VERY dissapointed in not having a private balcony like so many of the other empty rooms had. Maybe they felt that since we got a discounted price, we didn't deserve a private balcony or made to feel like the other guests. That's how we felt. The staff tried to be accomodating, except the front desk people who were snobby and seemed not to care too much about being accomodating to their guests both at check in and check out. When they asked about our stay at check out and I tried nicely to tell them what a POOR choice they made giving us a shared balcony room; it seemed like they didn't even care whether we were satisfied or not. Overall score of 3 out of 10.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          3
          Room cleanliness:
          5
          Hotel staff:
          2
          Room comfort:
          4
          Location:
          5
          Value:
          3
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          USA
          Apr 14, 2008

          Very comfortable stay, didn't even have to leave toe room.

          The Pier House in Key West, FL is a fantastic hotel with many amenities to choose from. Very good location, close to everything, steps away from the famouse sunset Key West is known for. I would recommend this hotel to anybody looking for a relaxing but fun time.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          4
          Room comfort:
          5
          Location:
          5
          Value:
          4
          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          4
          5.01.0
          Anonymous
          USA
          Apr 2, 2008

          need some updates

          The bed was comfortable and the room a good size, but I would have liked a mirror over a table or desk outside the bathroom to make sharing less complicated. There was a corner of the bathroom that didn't look as fresh as I would have liked. The dining was great. The locarion perfect. I liked the well cared for grounds,too.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          4
          Room cleanliness:
          3
          Hotel staff:
          4
          Room comfort:
          4
          Location:
          5
          Value:
          4
          Sightseeing tip: Short walk from hotel

          The harbor walk is a very nice take to the north and Mallory Sq is a short walk to the south.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          USA
          Apr 2, 2008

          Great Place

          The Pier House is a great hotel. The location makes it the best hotel for the money. We checked othe hotels in the area and they were much more expensive. We were surprised as to how quiet our room was. The parking was also very convenient. The bathroom was alittle small but fairly clean. The room was very comfortable. When you go to Key West you don't spend alot of time in the room anyway. The Pier House is location, location, location.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          3
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Dining tip: Short walk from hotel

          Duval street is right out the door. Dining and shopping and anything else you want to do in Key West is right there.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          USA
          Mar 30, 2008

          Nice Hotel

          The Pier House was a great place to stay for the dollar. As most people know Key West is not a beach community, but at pier house they had a great beach area. It is located in the heart of everything. You don't need to rent a car when you stay here, you can walk everywere. If it was me, I don't think Key West is kid friendly, but the hotel would be great.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          5
          Shopping tip: Short walk from hotel

          Evereything is a short walk from Pier House.

          Review of Pier House Resort and Caribbean Spa

          Reviewer score

          5
          5.01.0
          Anonymous
          USA
          Mar 14, 2008

          Character, right in the center of the action

          The Pier House is a little on the expensive side, but comparable with the nearby Key House and Westin. It is preferable to both because it is on a smaller scale - but still offers top class amenities - just on a smaller, more intimate scale. It is easily walkable to everything, so you won't need to worry about driving or taxi fares. The food is excellent - so good that you'll debate ever leaving to eat-out. If you choose to do so, the Bagatelle is a great choice and less than a block from the hotel. Bottom line: if you're looking for a top-class, hassle-free hotel experience in Key West, this should be your top choice.

          Hotel features (5 = best, 1 = worst):
          Amenities:
          5
          Room cleanliness:
          5
          Hotel staff:
          5
          Room comfort:
          5
          Location:
          5
          Value:
          4
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