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Hotel Overview
great for couples
The location and staff were great.
Our room was over the spa facing the street. Beautifully...
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-
fbc58
- May 17, 2012
Stunning getaway!
Had the very best time at the Pier House, enjoyed it the 2nd time more than the 1st. Will be back,...
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-
beautfly68
- May 7, 2012
Waterfront luxury just steps from Duval Street and Mallory Square
Located at the northern end of Duval Street, the Pier House Resort and Caribbean Spa treats guests to Gulf of Mexico views and a location in the island's lively tourist district near Mallory Square. A waterfront fixture for nearly 40 years, the resort features a private beach, boat dock and an outdoor pool amid tropical gardens. Rooms and suites ooze elegant island style with modern amenities. The full-service Caribbean Spa offers massage and beauty treatments.Pier House Resort & Caribbean Spa Rooms
- Lanai Room
- If inviting tropical views are more your style, our lanai rooms are the perfect choice. Available with either one king or two queen beds and a patio or balcony surrounded by native tropical flora. Non-smoking rooms
- Suite Deal
- Looking for Suite Deals? You're at the right place. Each of our newly renovated one-bedroom suites has been appointed with gorgeous island inspired dcor. These suites come complete with a balcony, separate living area with a great view, and free wireless high-speed Internet. You may request a king bedded suite with a pullout or a suite with two queen beds. Come on down, this is the life for sure. Non-smoking rooms
- Traditional Room
- Even traditional Rooms at Pier House Resort and Caribbean Spa take you to another place. Each one of a kind traditional room boasts custom designed furniture, rain showers, and either one king or two queen poster beds. Non-smoking rooms
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Hotel Map
- Area served
- Key West, FL
- Nearby airports
- Key West International- EYW and Miami International - MIA Airports
- Area description
- Area attractions and activities include diving, fishing, Mallory Square, historical tours, Hemingway House, Turman's Little White House, glass bottom boat tours, sunset cruises, aquarium, Mel Fisher Maritime Museum and the Audubon House.
Amenities
- Concierge
- Conference Facilities
- Fitness center
- Free parking
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Room Service
- Spa services
- Wireless Internet
Dining
- Market Bistro
- The charming ambiance of a European street-side cafe provides a unique setting for a menu of delicious American deli favorites and fresh salads. The bakery fills the air with the tempting aromas of fresh baked breads, cakes and pastries.
- Havana Docks Sunset Deck
- Renowned for the island's most spectacular view of the sunset, Havana Docks Sunset Deck is the bar where locals and visitors alike come to experience Key West's sensational sunsets in a lively tropical atmosphere.
- Beach Bar and Grille
- Enjoy a late lunch or dinner at the Beach Bar & Grille where light fare, tropical frozen drinks, cocktails and live music celebrate in an open atmosphere.
- HarbourView Caf
- Enjoy a casual setting that offers terrace or indoor panoramic seating, along with a menu of fresh local seafood and seasonal Florida shellfish. Join us in the HarbourView Caf, for breakfast, lunch and dinner daily.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (89)
Ratings and reviews for Pier House Resort & Caribbean Spa
- All travelers (89) 4.4 / 5
- Business (1) 4 / 5
- Couples (60) 4.4 / 5
- Families (15) 4.5 / 5
- Friends (9) 4.3 / 5
- Singles (3) 4.3 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.5
- Room comfort:
- 4.6
- Location:
- 5
- Value:
- 4.2
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
fbc58
great for couples
The location and staff were great. Our room was over the spa facing the street. Beautifully appointed, and very comfortable. I would recommend a room facing the parking lot if you want to sleep late, the street can be noisy.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Money-saving tip:
Not Applicable
Don't rent a car.
Reviewer score
Would recommend
beautfly68
Stunning getaway!
Had the very best time at the Pier House, enjoyed it the 2nd time more than the 1st. Will be back, I didn't want to leave. Want to get married here in the future. XOXO the Pier House!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Hokie fan
long weekend getaway
great location. pool and beach is nice. I would stay here again . enjoyed the piano bar and staff
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Perfect Wedding Anniversary!!
My husband and I went to Key West for our 13th wedding anniversary and could not have asked for a more perfect stay. The staff were warm and inviting, the location is the best on the island, and the attention to detail was wonderul. I had pre-ordered some ammenities to be delivered upon arrival and again on our anniversary. They were Johnny on the spot with everything. They even included cards with my order which added that special touch. We will definately be staying here for all future trips to Key West.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Nightlife tip:
Short walk from hotel
Everything is at your front door but no noise!!
Reviewer score
Would recommend
Squirrely
Girls Week in Key West
I took my daughters, ages 31 and 26, for a week long girls only vacation and we stayed at the Pier House. I highly recommend the hotel except for 1 thing that was annoying. The air conditioner, a radiator type, was quite noisy and kept us up a while the first night until we got used to it. Otherwise, the hotel, pool, beach area, beach bar and grill and staff were wonderful. My girls are "foodies" and we ate at fantastic restaurants including Blue Heaven, Flaming Buoy, Lobos and the Food Truck (for lunch.) Don't miss the Aqua Drag Show and dueling pianos at Pete's.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
recon
it was the best
hotel was great, close to everything, but not loud, staff could not have been nicer and room was wonderful, had a small outside porch .. Pool was great, had breakfast over looking water each morning, seveal bars, and walking distance to anything you wanted.. cannot wait to go back again..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Time-saving tip:
Short walk from hotel
take trolley tour to see everything, take a boat ride, Boardwalk area has great resturants and sights off duval street..
Reviewer score
Would recommend
Pink Flamingo
Mini vacation
The location on the hotel is perfect. It does have a small beach which most hotels in key west do not. I did pay for the upgraded room but it did not have a balcony. The bartenders were very attentive. I would stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Cafe Marquise is a terrific restaurant. You have to make a reservation and it is expensive. With all of that the food is terrific.
Reviewer score
Would recommend
AllisChalmers
Great 40th wedding anniversary getaway.
Wonderful hotel in a great location. Easy walking distance for all the Key West items of fame. As a onus the World International Poer boat races were being held in Key West and the race course passes by the hotels' beach. Great stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Mom to 3
More than we expected
Great Hotel, great service, great spa, great rooms. Right in the heart of Key West off of Duval Street and Mallory Square. You don't need a car or scooter (unless you want one) because you can walk to anywhere you want to go. The Concierge helped us with any request that we had. We look forward to staying here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Fury is the best place to do any kind of water activity. They were helpful, nice and when we had a problem with a jet ski tour, they offered us a discount to return the next day.
Reviewer score
Would not recommend
RICH H
JUST OK
FIRST THE LOCATION IS IN A PRIME SPOT BUT THATS WHERE THE GOOD THING END . I CHECKED INTO THE ROOM I HAD A HORRIBLE VIEW OF THE PARKING LOT I CALLED THE FRONT DESK AND THEY MOVED ME TO THE SECOND FLOOR WITH A MUCH BETTER VIEW OF THE SAME PARKING LOT . THE BEACH IS A JOKE ITS ABOUT 30 FEET LONG THE POOL IS MOTEL QUALITY VERY SMALL . ROOM SERVICE TOOK FOREVER . IT WAS A OK EXPERIENCE BUT NOT WORTH THE MONEY I WAS SPENDING THERE WERE PLENTY OF CHEAPER PLACES VERY CLOSE TO THIS HOTEL THAT I CHECKED OUT WHLE I WAS THERE THAT I RATHER HAVE STAYED . I WOULD NOT GO BACK AND COULD NOT RECOMMEND IT TO OTHERS
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 5
- Value:
- 2
Dining tip:
In Hotel
DONT EAT THERE FOOD TAKES FOREVER TO ARRIVE
