Hilton Garden Inn Key West / The Keys Collection

3 stars
View map of 3850 North Roosevelt Boulevard, Key West, FL 33040

Hotel Overview

Reviewer score
2.9
out of 5
287 reviews
work

nice clean friendly hotel, my stay was very pleasant. i would stay again See full review

  • zvonimir
  • May 21, 2013
hotel in Key West

Nice place to stay, good pool, good service, all perfect See full review

  • ericagio
  • Jul 3, 2012
Lexington Hotel Key West boasts amenities to accommodate leisure and business travelers alike. Located on U.S. 1 right at the entrance to the island, Lexington Hotel Key West sits just a few minutes from the Key West Airport and about five miles from Mallory Square and the famous nightlife of Duval Street. The Key West Country Club and the botanical gardens are just minutes away from Lexington Hotel Key West on nearby Stock Island. Guests can also find a variety of fishing, diving, and snorkeling charters close to the hotel.

Rooms

The spacious guestrooms and suites at Lexington Hotel Key West feature single king beds or pairs of queen beds. In-room amenities include luxury bedding, air conditioning, coffee makers, irons, hairdryers and cable TVs with HBO. Some rooms also have pullout sofas, refrigerators and microwaves. Guests who want to stay connected can access Wi-Fi for free. Some rooms also come equipped with work desks and desk-level electrical outlets.

Property features

This modest and well-equipped, motel-style property offers reasonable rates and decent amenities just a few miles from the historic district of Key West. Guests can sunbathe and swim in the heated outdoor pool and spa tub, work out at the on-site fitness center and arrange boat trips and island tours from the Lexington Hotel Key West concierge desk. InKahoots, the on-site restaurant, serves meals all day--as well as room service--plus drinks at the poolside tiki bar. Lexington Hotel Key West also boasts free parking with space for trailers and buses, and other on-site amenities include laundry facilities and business services like free Wi-Fi access, guest computer with print, fax and copy services.

Highlights
  • Affordable hotel near Key West Airport
  • On-site restaurant and bar
  • Outdoor pool
  • Free Wi-Fi
Nearby attractions
  • Smathers Beach (2.5 mi/4 km)
  • Tennessee Williams Theater (1.4 mi/2.2 km)
  • Mallory Square (4.3 mi/6.9 km)
  • Key West Botanical Forest and Garden (.5 mi/.8 km)

Business
  • 500-square-foot meeting space
  • Guest computer with print, copy and fax services
  • Free Wi-Fi  
Transportation
  • Key West International Airport (1.6 mi/2.6 km)
  • Miami International Airport (155 mi/248 km)

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Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Services
Business center
Internet
WiFi

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hilton Garden Inn Key West / The Keys Collection

Overall score

2.9 / 5
5.01.0
287 out of 287
Amenities:
3.1
Cleanliness:
3.1
Hotel staff:
3.4
Comfort:
3.1
Location:
3
Value:
3

55% would recommend to a friend.

Sort by:
Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

1
5.01.0
corvette57
Family
ft myers fla
Jun 6, 2013

terrible i should have paid attention to the reviews

one half inch crack between bathtub and the floor cockroaches running into the crack every time the light was turned on.sugar ants all over the coffee supplies in the room .the beds very uncomfortable

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Family

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

2
5.01.0
Durie Burns
Single
Orange Park, Florida
Jun 5, 2013

Not What was expected!

I felt the amenities were very good. However, the room was not 3 star quality. The carpet was dirty and had grim spots. The shower head was so low I had to duck under it to shower. I had to kill two palmetto bugs that I saw in the toilet area. The staff seem to have an I don't care attitude. The TV in my room was terrible. The reception was very bad on most of the channels. They sent someone to fix it. All he did was shake the TV. He said he would come back to fix it, but he never did.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Single

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

1
5.01.0
romso
Family
treasure coast, Fl.
May 27, 2013

Needs Hotel Impossible help

The lobby was ok, the outside of the rooms is run down, the rooms seem to be stuck in the 90"s, walls have noticeable drywall patches, carpet is worn and coming off in places, the smoke detector was hanging by the wires, the tv is an old tube style, one of the beds had a sunken corner, the bathroom tub had running rust on several places the refinishing was coming off, and the faucets were so old the chrome was rusting away. I did not venture into the pool area, it look good from where I was standing. This place should be considered a Motel not a Hotel, if you are looking for some luxury this is definetly not the place, well below expectations for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Family

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

5
5.01.0
zvonimir
Business
keywest, fl
May 21, 2013

work

nice clean friendly hotel, my stay was very pleasant. i would stay again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

1
5.01.0
S T Marco
Business
Marco Island Fl.
May 20, 2013

Lexington

Needs a wrecking ball , the overall condition is deplorable. If you slept on the sidewalk on Rt. 1 it would could not have been noisier, traffic sounds and sirens all night.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

4
5.01.0
Ruihao
Family
Syracuse, NY
May 18, 2013

Cheap and good for key west

It is a little far from downtown area or beach area. But it's cheap enough for you to stay at here rather spend another 100 buck on other beach hotel. They also offer free shuttle. All in all, it is a good place in key west!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
2
Value:
5
Trip purpose:

Family

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

2
5.01.0
The Day Traveler
Friends
Miami, FL
May 15, 2013

Weekend Getaway

Planned a weekend getaway with friends and was able to secure what seemed like a newly renovated 3 star property in Key West. Granted it was at the northern most point of the island, but with different deals and promo codes, we spent $200 a night, down from the almost $400 nightly regular rate. When we checked in there was a line of people waiting and only one person working the front desk. She wasn't very much help with any of our questions regarding the area, but at least she was able to confirm that the room had been prepaid. We were given a room in an adjacent building, away from the main property. It had its own welcome center and seemed like a separate property altogether. The room was very well sized and appeared to be clean. The bathroom was small. The bathtub was dirty, with rusted fixtures. The a/c unit was loud and shut off every 15 minutes without ever properly cooling the room. The elevator was slow and left us with the door closed for almost 2 minutes before letting us off. Upon checkout the front desk charged my credit card, meant for incidentals, the full night of the stay. When i told him that the room was prepaid, he said only partial payment was made and the $178 dollar difference needed to be paid upon checkout. I presented the front desk with my receipt and they called a manager who immediately refunded the money back to my card and said i should see the money back in a matter of days. No apology for the inconvenience. The location is decent, however be advised that its an almost $20 cab fare to Duvall St. We chose to leave our car at the hotel, in favor of a cab as cops were on the prowl now that the TV show Cops is filming in Key West. For $200 a night, with a little better planning you can find a much better, closer property in Key West.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Friends

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

4
5.01.0
Ananda83
Family
St Louis
May 14, 2013

Nice place

Nice place to stay, a bit far from attractions and nightlife in the duval street. But they have a shuttle service to reach you there. For this they charge a service fee of $8.99.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Family

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

3
5.01.0
Tiger1900
Family
Orlando, Florida
May 2, 2013

summary for one-day living

charged service fee of around $9 when check-out: might be for total of parking, wifi access, room clean, extra bed, other utilities, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Family

Review of Hilton Garden Inn Key West / The Keys Collection

Reviewer score

2
5.01.0
Jow Xu
Couples
NYC
Apr 27, 2013

check out early, check in late

check out before 11 am, but check in after 4 pm. no hotel take so long to admit new guest. Otrhers are good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Couples

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