$84 Avg/night
Rate and special offer based on Check-in: Aug 29, 2014 Check-out: Aug 31, 2014

Omni Jacksonville Hotel

4 stars
245 Water Street, 245 Water Street, Jacksonville, FL 32202
Hotel Overview
Reviewer score
4.0
out of 5
62 reviews
Great spot

Downtown along the river. Solid 4 star. Very good staff. Room nice sized. One issue tha was... See full review

  • AK Agikamik
  • May 11, 2014
Great spot..!!

The staff were extremely helpful and accommodating...!!! See full review

  • Ragged Travler
  • Dec 30, 2013
Jacksonville hotel offers downtown views by shopping, convention center
The 4-diamond Omni Jacksonville Hotel greets guests with formal wood columns and a grand staircase in the lobby. After a $5 million renovation, the hotel now features an elegant restaurant, late-night lounge and rooms with views of the St. Johns River. Soak up Florida sunshine at the rooftop pool or workout in the updated fitness center. Right on the scenic riverbank, the hotel is steps from Jacksonville Landing shops and a short walk to the convention center. Restaurants, sporting and cultural venues sit nearby.

 

Highlights
  • Rooftop swimming pool with sun deck and downtown views
  • 24/7 fitness center overlooks the outdoor pool
  • Walking distance to convention center
  • Adjacent to Jacksonville Landing riverfront marketplace
  • Take a water taxi to the Museum of Contemporary Art

 

Rooms
A rich palette of earthy neutral colors and an ambient lighting scheme create a warm, elegant retreat at the Omni Jacksonville Hotel. Many guest rooms offer oversized windows with stunning views of the bridges that cross the St. Johns River below. The hotel adds custom bedding and furnishings, plush robes, a fully-stocked refreshment center and lush marble baths to large guest rooms. Other posh amenities include a love seat or easy chair, foam and feather pillows, a makeup mirror and executive writing desk. Kick back with on-demand movies on TV and call for room service 24/7. Ask about pet-friendly accommodations for furry friends under 25 pounds (fees apply).

 

Features
Step out the door of the 4-diamond Omni Jacksonville Hotel and onto Jacksonville Landing riverfront marketplace, home to more than 70 shops, restaurants and live entertainment. On site, Juliette's Bistro is open for breakfast, lunch and dinner, and J Bar buzzes late into the night with cocktails and conversation. Stop by the fitness center at any hour or purchase a pass to the nearby YMCA, which offers full Nautilus equipment and aerobic classes. Jog along the Jacksonville Riverwalk or explore the nearby galleries and trendy boutiques of San Marco neighborhood. Business travelers make use of the dry cleaning, laundry service and shoeshine (fees apply).

 

Transportation
  • Jacksonville International Airport (14.9 mi/24 km)
  • Adjacent to Skyway monorail and water taxi at Jacksonville Landing (fees apply)

 

Attractions
  • Jacksonville Landing (across the street)
  • Prime Osborn Convention Center (0.5 mi/0.8 km)
  • Museum of Contemporary Art (0.6 mi/1 km)
  • EverBank Field (2.2 mi/3.5 km)
  • Jacksonville Zoo (7.4 mi/11.3 km)
  • Adventure Landing (16.1 mi/25.9 km)
  • Jacksonville Beach (17.4 mi/28 km)
  • TPC Sawgrass (24.4 mi/38.6 km)
  • Historic St. Augustine (38 mi/61.1 km)

 

Business
  • Wireless Internet access throughout hotel (fees apply)
  • 24-hour business center
  • Walking distance to convention center
  • 14,000 square feet of meeting space including a 7,000-square-foot ballroom accommodating up to 700 people
  • Boardroom with marble conference table and 12 breakout rooms for groups of up to 200 people

Hotel Map

30.326 -81.6621
Area served
City Center
Nearby airports
Jacksonville International, (JAX), 16.00, MI, S;
Area description
City Center

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Omni Jacksonville Hotel Rooms

ADA Deluxe 2 Double Beds
362 sq ft. Enlarged door openings. Grab bars available in tub and near toilet. Standard tub with hand held shower head Toilet and sink are no higher than 29in from floor. Visual notification for hotel alarm system and door and phone are available. No rollaways allowed.
Luxury King-Executive
Executive Suite 1 King Bed. Approximately 450 sq feet. Corner room with sitting area. Surrounded by windows views of St Johns River or city view. 1 rollaway allowed.
Deluxe Room 1 King Bed
Deluxe Room 1 King Bed. Approx. 362 sq ft. Featuring a comfortable room with an easy chair plus a full executive work desk and limited view of the city. 1 rollaway allowed.
Deluxe Room 2 Double Beds
Deluxe Room 2 Double Beds. Approx. 362 sq ft. Featuring a comfortable room with an easy chair plus a full executive work desk and limited view of the city. No rollaways allowed.
Premier Room 1 King
Premier Room 1 King Bed. Approx. 362 sq ft. Featuring a comfortable room with executive work desk as well as a love seat or a comfortable easy chair. Views of city or partial river view. 1 rollaway allowed.
Premier Room 2 Doubles
Premier Room 2 Double Beds. Approx. 362 sq ft. Featuring a comfortable room with executive work desk as well as a love seat or a comfortable easy chair. Views of city or partial river view. No rollaway allowed.

Amenities

  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Ice machine
24 hour security
Activities
Heated pool
Fitness center or spa
Exercise gym
Children's activities
Horseback riding
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Porters
FAX
Gift shop
Currency exchange
Parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible rooms
Knock light (hearing impaired)
Grab bars in bathroom
TDD telephone machine
Room
Television with cable
Radio
Safe
Telephone
AM/FM alarm clock
Free newspaper
Heated guest rooms
Hairdryer in room
Fire alarm with light
Sitting area
Temperature control
Dining guide
Iron
Ironing board
Smoke detectors

Nearby points of interest

  • Museum of Contemporary Art Jacksonville: 0.4 mi
  • The Florida Theatre: 0.4 mi
  • Museum of Science and History: 0.5 mi
  • Jacksonville Veterans Memorial Arena: 1 mi
  • The Jacksonville Fire Museum: 1.3 mi
  • EverBank Field: 1.5 mi
  • Jacksonville Municipal Stadium: 1.6 mi
  • Jacksonville-Baldwin Rail Trail: 6.8 mi
  • JAXPORT Cruise Terminal: 7.7 mi
  • Alhambra Dinner Theater: 10 mi
  • Fort Caroline National Memorial: 10.5 mi
  • Latitude 30: 11.2 mi
  • Catty Shack Ranch Wildlife Sanctuary: 12.5 mi
  • Big Talbot Island State Park: 15 mi
  • Little Talbot Island State Park: 15 mi
  • Museum of Contemporary Art Jacksonville: 0.4 mi
  • The Florida Theatre: 0.4 mi
  • Museum of Science and History: 0.5 mi
  • Jacksonville Veterans Memorial Arena: 1 mi
  • The Jacksonville Fire Museum: 1.3 mi
  • EverBank Field: 1.5 mi
  • Jacksonville Municipal Stadium: 1.6 mi
  • Jacksonville-Baldwin Rail Trail: 6.8 mi
  • JAXPORT Cruise Terminal: 7.7 mi
  • Alhambra Dinner Theater: 10 mi
  • Fort Caroline National Memorial: 10.5 mi
  • Latitude 30: 11.2 mi
  • Catty Shack Ranch Wildlife Sanctuary: 12.5 mi
  • Big Talbot Island State Park: 15 mi
  • Little Talbot Island State Park: 15 mi
  • Huguenot Memorial Park: 15.3 mi
  • Kingsley Plantation: 15.5 mi
  • Kathryn Abbey Hanna Park: 15.7 mi

Dining

Juliettes Bistro
This upscale casual restaurant features fresh fish and steaks as well as warm Southern hospitality. Reservations recommended. Daily Breakfast Hours 0630 - 1700 Dinner Hours Sun - Thurs 0530 - 2230 Dinner Hours Fri - Sat 0530 - 2300
J Bar
This intimate circular bar serves dinner and features a new Tapas style menu. Guests can also enjoy a favorite cocktail. Happy hour specials are offered Monday through Friday from 1600 to 1900 hours. Daily Dinner Hours 1100 - 2359

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (62)

Ratings and reviews for Omni Jacksonville Hotel

Overall score

4 / 5
5.01.0
62 out of 62
Amenities:
3.9
Room cleanliness:
4.1
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.4
Value:
3.8

84% would recommend to a friend.

Sort by:
Review of Omni Jacksonville Hotel

Reviewer score

4
5.01.0
Terp68
Great Falls, VA
Aug 12, 2014

Very nice hotel in downtown Jacksonville

Flew into and out of JAX for a wedding in Valdosta, GA and needed a hotel for an overnight stay before flying home. The hotel was very easy to find. The valet staff was very polite and professional, as were the guest registration staff and guest services personnel. The seemed quite new. The lobby, elevator, hallways and room were all very attractive, neat and clean. The king bed was very comfortable. The bathroom was modern and roomy. WiFi access from the room was extra charge, but when I asked about it, they compt'd it for us. Had a great dinner at Juliette's. Overall, a good stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

The doorman Rick might suggest the used book store/restaurant for an informal meal, but I'd say skip it unless you are only interested in used/out of print books.

Review of Omni Jacksonville Hotel

Reviewer score

4
5.01.0
Panhandle Floridian
Panama city, FL
Aug 4, 2014

Birthday getaway

Great location for downtown. Room was clean and staff was very welcoming

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Omni Jacksonville Hotel

Reviewer score

3
5.01.0
Babu babu
Business
Berea, Kentucky
Jul 11, 2014

not up to reputation

My stay of three nights was fine, but nothing special for this class of hotel and price. Broken fixture in bathroom, so so restaurant was short of wait staff and no recharge plugs in lamps on desks or tables.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Omni Jacksonville Hotel

Reviewer score

3
5.01.0
terrytunes58
Business
richmond, va
Jun 13, 2014

Typical downtown expensive hotel

Very nice and clean, as you would expect. Staff is excellent. But are they the last chain in America to charge for internet? Expensive food.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Omni Jacksonville Hotel

Reviewer score

5
5.01.0
AK Agikamik
Business
Minneapolis
May 11, 2014

Great spot

Downtown along the river. Solid 4 star. Very good staff. Room nice sized. One issue tha was promptly and appropriately resolved. Highly recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Omni Jacksonville Hotel

Reviewer score

4
5.01.0
Sam in Florida
Palm Bay, Florida
May 6, 2014

Excellent Hotel in an Excellent Location

This hotel is in an excellent location if you want to be near Jacksonville Landing, Florida Theatre, Trans-Union Theatre, and several museums. The room was excellent. Free Wi-Fi was provided with an hotel chain membership. The only downside was the cost for parking.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Jacksonville Landing is a short walk (2 blocks) away and has a wide variety of dining selections.

Review of Omni Jacksonville Hotel

Reviewer score

4
5.01.0
redlegs
ludowici,ga
Apr 15, 2014

pleased

close to town and landing,not much down town but landing was fun irsh and mex was out of this world very good wather taix was 6 dollars all day very good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
2
Nightlife tip: Short walk from hotel

Jacksonville water taxi well worth the 6 dollars all day wounderful night rides

Review of Omni Jacksonville Hotel

Reviewer score

4
5.01.0
Mieks1023
Haines City, FL
Mar 31, 2014

Great Location for a Jacksonville city getaway

I stayed at the Omni for one night, just for a Jacksonville city getaway. The location of the Omni is excellent, and the hotel itself was great. Couldn't of asked for a better experience!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Omni Jacksonville Hotel

Reviewer score

3
5.01.0
Kel Mac
Savannah, Georgia
Mar 25, 2014

Has potenial but needs improvement

My wife and I visited from Savannah for our anniversary. This is a nice hotel but my experience was less than that. The cons outweigh the cons with this hotel. Pros: Very nice location downtown. Right infront of The Landing. Nice view, classy, spacious look. I loved the golden mirrored elavators. They give kids cookies before 6pm and a goodie bag with activities. Cons: Parking- There are 3 options for parking. Either you have to pay $20 for valet, where the drivers play with your sports cars by speeding in and out of the parking garage for fun. Or, you can pay $12 per day in the garage or $10 per ENTRY to park in the flat lot located beside the hotel. Comfort- The beds where not the most comfortable. I had a rough nights sleep only to wake up the next day with what seemed to be a bed bite on my hand. Restaraunt- They have a sign up that says they serve Starbucks but when I asked the bartender for a late, she struggled like she had never made one a day in her life while asking me for the ingredients. In which, she admitted to lack of training. Also, the breakfast is $18 per person for a very average and limited buffett. Wifi- you have to pay 10 bucks for 3 GB of data. Even McDonalds has free wifi, geez. Room Service- The room service phone lined stayed "busy" all night, couldn't get service. Called the front desk to place an order, waited nearly hour just to find out that the room service dept never got my order. Check out- In order to use a cart, they have to send a bell hop to your room but in my case after waiting more than 30 mins after I was told he would be there in 5, we carried all of my luggage (not easy) ourselves then saw the guy finally making his way up to our room as we were leaving mentioning that he forgot about us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Omni Jacksonville Hotel

Reviewer score

4
5.01.0
sugar2010
Summerfield, Florida
Feb 27, 2014

Great location!

We were in town for an event at the Florida Theater.The hotel was less than a $3.00 cab ride from the event. The room was not as clean as we expected for the price. Overall we were pleased with our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
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