Hotel Overview
Great Jax hotel downtown
The location on the river was great and it was close to the Florida Theater where we were going....
See full review
-
helix10
- Jan 24, 2012
Tickets for the theater...
...and this Omni is right across the street. The food was good. They had pretheater set menu that...
See full review
-
Diogenes
- Jan 14, 2012
Jacksonville hotel offers downtown views by shopping, convention center
The 4-diamond Omni Jacksonville Hotel greets guests with formal wood columns and a grand staircase in the lobby. After a $5 million renovation, the hotel now features an elegant restaurant, late-night lounge and rooms with views of the St. Johns River. Soak up Florida sunshine at the rooftop pool or workout in the updated fitness center. Right on the scenic riverbank, the hotel is steps from Jacksonville Landing shops and a short walk to the convention center. Restaurants, sporting and cultural venues sit nearby.
Omni Jacksonville Hotel Rooms
- Deluxe Room
- Deluxe room with 1 king bed and 2 double beds. Approximately 362 square feet. Rooms have either a love seat or a comfortable easy chair.
- Premier Room
- Premier room with 1 king bed and 2 double beds. Approximately 362 square feet. Rooms have either a love seat or a comfortable easy chair. Rooms offers guaranteed river view.
- Luxury Oversized King
- Executive King, 450 square feet with 1 King Bed. Executive Kings have a sitting area which no door separating the 2 areas. Each Executive is either a full or partical view of the St. Johns River. These are corner rooms, 2 on each floor.
Hotel Map
245 Water Street, Jacksonville, FL 32202
- Nearby airports
- Jacksonville International, (JAX), 16.00, S, Mile
- Area description
- Situated on the North bank of the St John's River across from the Times Union Center for the Performing Arts and the Jacksonville Landing Riverfront Marketplace, a festival marketplace featuring a multitude of shops and restaurants. The hotel is within walking distance of the Prime Osborne Convention Center. The hotel is 18 miles or approximately a 20 minute drive from the airport.
Amenities
- 24 Hour Front Desk
- 24 Hour Room Service
- 24 Hour Security
- Air Conditioned
- AM/FM Alarm Clock
- City Center
- Coffee Maker in Room
- Concierge Desk
- Data port Available
- Desk with Lamp
- Dining Guide
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- Fire Alarm with Light
- Fitness center
- Fitness center or spa
- Free Newspaper
- Grab Bars in Bathroom
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Heated Guest Rooms
- Heated Pool
- High-speed Internet
- Ice Machine
- In Room Movies
- Internet Access
- Iron
- Ironing Board
- King Bed
- Knock Light (Hearing Impaired)
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- Mini Bar
- Multilingual
- News Stand
- No Smoking Rooms/Facilities
- Outlet Adapters
- Pets allowed
- Phone with data port
- Pool
- Porters
- Radio
- Recliner
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Secretarial Service
- Shower
- Sitting Area
- Smoke Detectors
- TDD Telephone Machine
- Telephone
- Television with Cable
- Temperature Control
- Toilet
- Turndown Service
- TV
- TV Remote Control
- Wake-up Service
Dining
- Juliettes Bistro
- This upscale casual restaurant features fresh fish, steaks and warm Southern hospitality. Reservations recommended.
- J Bar
- This intimate circular bar serves dinner features a new Tapas style menu. Guests can also enjoy a favorite cocktail. Happy hour specials are offered Monday through Friday from 1600 to 1900 hours.
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (25)
Ratings and reviews for Omni Jacksonville Hotel
- All travelers (25) 4.1 / 5
- Business (2) 2.5 / 5
- Couples (12) 4.3 / 5
- Families (4) 4.5 / 5
- Friends (6) 4 / 5
- Singles (1) 4 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.3
- Room comfort:
- 4.2
- Location:
- 4.3
- Value:
- 3.8
84%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
WORST HOTEL EVER! DONT STAY HERE!
I have stayed at this hotel twice now and once at the Omni in Austin Texas. All experiences have been the worst hotel stays ever. The front desk staff, specifically "Brandon", was extremely rude to me and had a horrible attitude. They wouldnt let me check into my room until my business partner arrived because the room was in his name, even though I had the confirmation number and the credit card used to book the room! They made me wait over 3 hours in the lobby! I would have left and gotten another hotel had it not been for the other hotels in the area being completely booked and being here for a seminar.The room rate for what you get in a room is also overpriced. I have stayed at better Comfort Inns in my life. The marble floors in the lobby do not make up for the rude staff you will encounter. I have never been treated so rudely by a hotel staff member in my life, and I will never stay at an OMNI Hotel ever! Stay here at your own risk!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
helix10
Great Jax hotel downtown
The location on the river was great and it was close to the Florida Theater where we were going. The staff were very helpful and the room was great! Nice big flat screen tv. The hotel didn't feel too big, which we really liked. Nice bar downstairs. Close to the Jax Landing where we ate dinner.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Diogenes
Tickets for the theater...
...and this Omni is right across the street. The food was good. They had pretheater set menu that got us to our seats in good time. Didn't have time for any of the amenities; spa, fitness center, pool. It was just what I was hoping for.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
GatorJ
FL/GA game weekend
Very comfortable and quiet considering the usual insanity that prevails the weekend of this game. The staff was helpful in finding us a quiet room. But man....the rate gouging at downtown hotels is bordering on insane.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Niecy B
love the view and the pool!
it is nice to be in a business district but feel so secluded at the pool. if you are seeing a concert at times union it couldnt be more convienient! i love this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
Bennys seafood was great across the street was great!
Reviewer score
Would recommend
John
Jacksonville Saturday Night
Beautiful downtown hotel near happening Jacksonville Landing with restaurants, shopping, and music. Sleepy during the day, Jacksonville comes alive at night.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short walk from hotel
Cirque du Soleil in town while I was there.
Reviewer score
Would recommend
Joeymac239
Great location
Race for the PIES.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Dining tip:
Short walk from hotel
The only thing I did not enjoy was the fact you had to pay to park. The hotel would not validate you ticket. They made it seem like having a car was something rare!? 12.00 to self park and 18 for valet. OUCH
Reviewer score
Would recommend
CCC
Omni Jacksonville
Staff members were outstanding. Arranged for dinner at Chart House and paid for our dessert there. Hotel rooms are a bit tired, but all in all, a good experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Dining tip:
Short drive from hotel
Eat on the river, as there are several excellent restaurants.
Reviewer score
Would recommend
dliver2me
my trip
the hotel was great Katie at the front desk was a great help.We went for a show and the place was right across the street.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
tdot
gr8 4th of july
from start to finish the omni hotel took care of us.From a+ room service to late check out..the pool was lively and terrific for the 4th of july weekend..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
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