Paramount Plaza Hotel & Suites

This hotel had a good location near the U.F. campus for my student's preview 2 day stay. The room could have been cleaner, but then again so could my home!

For the short time I was there- loved the atmosphere and the lake was a great place to relax. Staff were very friendly and helpful!!

After a long day of traveling to Gainesville from Pittsburgh we arrived at the hotel just slightly after 11 pm. The clerk was less than attentive and had trouble with the computer. They had a great display for the Lakeside Grill at the desk featuring a menu a drink example (the only hotel bar on a lake , as advertised). I was looking forward to a drink but the clerk said he thought (wasn't sure) the grill was closed. (A Saturday night during graduation weekend with 100% capacity, really?) I asked for a recommendation for where we could get a drink. He said to "turn left out of the lot, a lot of places that way". Not the hospitality I was looking for. We were directed to our building but the lot was clogged with fire trucks. A guest had a medical emergency. We went to look for a drink. Upon returning there was no place to park. I was told at the desk to park at the far lot and walk. "it gets like that when we are busy". When we went to unpack we found only one coat hanger in the closet. The room was in need of remodeling but was clean except... I kept noticing an odd shadow in the drapes. It turned out to be a huge palmeto bug that we had to chase all over the room and bed to kill. I know it is Florida but really? At that point I made reservations at another hotel in town for the next night. There were no rooms there that evening or we would have left. I went to the desk and found the manager who promptly offered to change our room, give us a 50% discount on tonight's rate and refund our money for the next night since we pre paid. Earlier I had asked about the $2.50 per person per night amenity charge and was told it was for things like the internet, free parking (not a deal) and toiletries in the room. But when I got back to the room after talking with the manager, I found that we had only hand cream and no shampoo in our bathroom. Another trip to the desk. Funny, but even after two visits to the front desk, no one ever offered me additional hangers and at that point I was not about to ask. Dumb pride I guess. We found a website for comments on line and filled it out with comments much like this. At 8 the next morning the director of operations had seen our email, phoned me and I reviewed the previous night's experience. He promised to comp our enitre stay. He said the person at the desk would take care of everything and notify him when I checked out. The man at the desk was confused, spent several minutes looking at the screen and finally said " I guess that's it" Never saw the director of operations. I did get an email at home again promising the refund. I am sure I will see the refund but will let you all know if I do not. Maybe with some remodeling and better management and better staff training this may be a economicail , no frills place to stay but my suite room st the next hotel was in fact less expensive and much more reassuring.

Our room was convient to parking and had a patio overlooking a lake. Great place to enjoy a glass of wine in the evening and a cup of coffee in the morning. We had dinner one evening in the hotel restrauant. We had a sea food sampler. The shrimp was over cooked and cold as was the lobster, which had the texture of rubber. We were not at all impressed with the food. Not well prepared and overpriced.

Free Wi-Fi. Pool and a restaurant. Oh, they have a shuttle that will take you to and from the University or airport. I did not have a mini fridge but I survived.

Pretty average hotel that does not allow pets. Staff was friendly and helpful. It is a short drive to the Courts which is why I was in Gainesville in the first place. Room needs a litt updating.

had a wonderful stay. staff was great and helpful. we will return!!

I normally stay in nicer hotels and after this trip I will keep that best practice. There was lots of little disappointments at this hotel. Like small things that added up. Like the bed sheets being to small in the room. The pool being filled with leafs. The menu in the room had a great number of things they no longer served. The food they did serve was awlful. While i havebeen in worse hotels this one was not a great value just a cheap price0

I met my mother at this hotel to travel the next day up north. We had a nice clean room with all the amenities at a GREAT price. Would highly recommend. Also great we didn't have to drive any farther because of hotel and bar only steps away.

The hotel is a little old, but it was clean and pleasant. For the price, it was a good deal for us.