Quality Inn Bayside

I hated my experience at the Quality Inn Bayside. The staff was a complete disappointment. Whenever we had issues there was only ONE man (who was there Friday morning) who was willing to help us out. The majority of the staff treated us like we didn't belong there and pretty much insinuated that they didn't want to do their job. After getting in the hotel room, we didn't have the promised internet access, so we very kindly asked about it. Each time, they told us to "restart the computer, it's your computer's fault." After a few hours, we asked them about the internet again and the lady was extremely rude and said, "Well, it works on my phone here, so it's just you." I was rather upset with her answer and decided to not press the matter further. Friday morning, the ONLY helpful worker told us that he would have to reset the router and that fixed the problem. During our entire stay there, the toilet was making a squeaking noise, which made it extremely difficult to be able to sleep during the night. We also heard voices of housecleaning complaining early morning about how they didn't want to do their jobs. I decided to ignore that at the time, but was a bit irritated at how open they were about not wanting to be there. When housecleaning finally did get to our room, we asked them to return a little later and the lady said, "We clean room now or never." We then asked for clean towels and toiletries. The toiletries never came. When housecleaning did clean our room, we would return to only conditioner as the toiletry, even though we were using the soap and shampoo. It was extremely annoying. Almost everyday we were there, housecleaning complained to us about how we shouldn't be in our rooms and that we make it difficult for them to do anything. On Saturday morning, we went to eat breakfast before 10:00, only to find a worker packing up the breakfast around 9:30. We asked her if breakfast was over and she rudely stated, "I thought it was a weekday. I guess you can grab a few things from this room." We then grabbed a few things from the storage room and ate. She then proceeded to glare at us until we left. It was a very uncomfortable experience. On top of this, our toilet completely broke and we asked nicely if there was a plunger. They informed us that there isn't a plunger and they wouldn't be able to fix the problem until maintenance got there in the morning and that we would be required to leave the room while maintenance was there. We were alright with being out of the room, but the fact that we had to wait a whole night without a toilet was annoying, especially when you're a female during her period. Overall the experience at your hotel was awful and I have already mentioned to several people about it. I will make sure to never go back or to a Quality Inn ever again.

Was a nice place. staff was very kind. A few problems with our room. When we checked in, trash had not been emptied. dirty towels on the floor and the sink leaked a little bit. but overall we enjoyed our stay.

Fantastically picturesque bayside setting! Modern, eye pealing, well maintained facility Clean, well-lit, commodious parking. Excellent staff at all levels. Would definitely stay again & recommend to ALL! Very modest cost.

Average

The air smelled musty & smoky. Walls were dingy yellow & curtains reiked. Air-conditioning had an odd odor as well. Like mildew. There were burn marks on the vanity from a cigarette in the bathroom. Nice view of the bay around back & nice pier. Very close to dining & shopping. Continental breakfast was stocked & had several choices. Staff was friendly as well.