$259 Avg/night
Rate based on Check-in: May 8, 2015 Check-out: May 9, 2015

InterContinental THE WILLARD WASHINGTON D.C.

5 stars
View map of 1401 Pennsylvania Ave Nw, Washington, DC 20004

Hotel Overview

Ratings and reviews for InterContinental THE WILLARD WASHINGTON D.C.

Overall score

4.5 / 5
5.01.0
67 out of 67
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.6
Comfort:
4.6
Location:
4.9
Value:
4.1

90% would recommend to a friend.

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

5
5.01.0
theRclan
Business
Atlanta, GA
Oct 22, 2012

What a location!

The Willard was the best hotel experience I have ever had. It was perfect for my wife and I and our 4 kids - even a 5 month old! The service was amazing and the rooms were huge and very nice. If you like american history. This is the place to be. All of our presidents since Lincoln have stayed there and countless other historical events occurred in every corner of the beautiful lobby. Highly recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

5
5.01.0
Kim from RI
Business
Lincoln, RI
Sep 27, 2012

Washington get-away

The hotel iful but even more important, the staff was helpful and freindly!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Library of Congress and Women in Art Museum both spectacular!

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

4
5.01.0
Tanima
Business
Boston, MA
Sep 19, 2012

Excellent Location

This hotel is in the perfect location, just a short walk from the White House and the Monuments. There are lots of restaurant choices in the area. CVS is a couple of blocks away and there plenty of Starbucks. No need for a rental car unless you want to explore other cities.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Plenty of choices.

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

3
5.01.0
JounalistReporter
Business
Virginia
Sep 11, 2012

Indifferent Staff At Great Hotel

The Willard is a great hotel but our stay demonstrated the hotel is understaffed and without a serious dining room. This should be the best hotel in Washingon but as an example of the problem minor issues in our room were never repaired over four days. Turn down service never occurred. The room was never properly cleaned. The rooms remain large and pleasant and the lobby is terrific. The front desk team is unfriendly and not very helpful. This is a great property waiting for management to match.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Sushi at the Hamilton is first rate

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

5
5.01.0
Suzie Boston
Business
Boston MA
Jun 5, 2012

The Willard is perfect!

There are so many good things to say about the Willard. First though - the location. We could walk to so many places very easily - White House, Newseum, National Gallery, more. The staff are great; the lobby is a great place to meet/greet friends; have tea; read the paper; have a drink. Just super elegant, comfortable and very professional staff. No complaints at all; perfect hotel. If the weather is good eat outside at Cafe du Parc; so relaxing and deluxe for people watching.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

You need to plan at least 4+ months in advance to visit the White House due to increased security procedures. No more dropping by; it's Fort Knox now.

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

4
5.01.0
none 123
Business
Rochester, NY, USA
Dec 9, 2011

Early December visit

The hotel was beautiful, decked out for the holidays. Staff was friendly and helpful. Our room was clean and spacious except for the closest. there was not enough room to hang clothes for two for a three day stay. The safe takes up most of the space where clothes would hang. The doors don't open all the way so getting things in and out of the small closet was difficult. Room service dishes were left out in the hall from another room for most of the day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

5
5.01.0
GaryW
Business
Dover, DE
Oct 31, 2011

The Willard Rocks!

Was in town to catch a show at the Warner, 2 blocks away. The staff was friendly and attentive, from valet, to check in, to bar staff. Lot's to do in the surrounding neighborhood. Not my first stay, definitely not my last. Also, this was my first (and very positive Orbitz experience).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Major DC attractions and many great restaurants, etc., within walking distance.

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

5
5.01.0
kjw Mom
Business
ny
Oct 9, 2011

attentive service

Fabulous! Service is excellent. Friendly staff. Conceirge is excellent. Would be nice to have a pool for the kids. otherwise we had not one complaint!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

5
5.01.0
sewnosy
Business
Stephenville, Texas
Aug 11, 2011

Our Willard stay was perfection

Great location--we walked everywhere, even to dinner 3 nights at 3 different restaurants. The service is outstanding, the hotel is beautiful and our 2 queen room was very spacious. Information about all attractions is readily available through the concierge. We ate breakfast there the first morning and out the rest of the time. Easy walk to Corner Bakery and McDonald's. Many retail businesses within walking distance. Cabs plentiful and easy walk to Metro line. Would definately go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

DC food is expensive--but very good.

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Review of InterContinental THE WILLARD WASHINGTON D.C.

Reviewer score

4
5.01.0
MWill211
Business
Monroe, MI
Jul 1, 2011

Fancy but Comfortable

The hotel location is great for seeing all the major sites. Short walk to the White House which was really great. The stay at the hotel was comfortable and they made sure you were happy throughout your trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Elephant & Castle is a short walk from the Willard, Food Prices are reasonable and great tasting food/Beverage choices.

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