Hyatt Regency Washington

I had a 3 night stay at this hotel with a cost of over $900. The air conditioner fan kept cutting off, allowing for outdoor noise to be heard. I called the maintenance engineers three times to ask that it be fixed similar to the operation in other guest rooms. I was told that the problem would be taken care of, or that the computer would be re-programmed. No success. The group sales director who handled our group was contacted. No success. That makes 4 attempts to get the problem fixed. Hopefully, my 100 room group will stay elsewhere next year. The hotel has a good location, but there are 2 other hotels across the street.

The room was fine--clean, comfortable, some sense of luxuriousness, even. Skimpy choiceon cable stations, though. And I had feelings of being taken advantage of in some fo the pricing of things. Not the price for teh room--that seemed about right, or at least within the range of acceptable. It was the $10 for WiFi, the $48 for one night's parking and he $5 bottle of water in the gift shop where i felt they had me captive and were going to gouge me on prices. Staff were all friendly an helpful; the facility is plesant if a bit generic.

The hotel was convenient to the capital for us. The staff were friendly and courteous. Then food was some of the best we've had at a hotel. The wait staff were tremendous. We would stay here again and recommend it.

The hotel provided all the necessities which was great. While these are not major issues a few extra minutes of thinking could make things that much better. First off put a shelf in the shower to hold the nice shampoo and coditioner that they so generously supplied. Other wise you have to keep them on the floor and thats not helpful. The layout of the room was good except that they put a chair right infront of the lamp, doesnt sound like a problem but the lamp shade is about 2 inches from the top of the chair so as soon as you lean back on the chair you hit your head on the lamp. The other problem I encountered was they ran out of various kinds of alcohol, now I did get to the bar late but to run out is kind of unheard of for a hotel chain of this size. The bar menu was fine the food was good, the breakfast menu was nice for people who are looking for something a little different. If you enjoy standard breakfast go to the buffet. The room was comfortable and it had everything I could have needed. It was clean and well laid out. The minor issues I listed shouldn't deter someone from staying I am just hoping that someone from the hotel reads this and maybe looks into fixing these small problems.

Of course this was a nice hotel, given where it was, but i'm tired of spening $17 for one day of internet and $45 for valet parking (when the nearest self park is two blocks away and $22). I feel like they take advantage.

This is a typical Hyatt Hotel. It was very nice. Parking for large SUV is $45/night. Other than that it is basically everything you would expect from a Hyatt Hotel.

We were there on business. The staff was superb, accommodating and caring. Food was delicious, especially after a day of meetings. We work long hours, so it's nice to be able to finally relax in a quiet, spacious, clean room with great food and good help nearby. For sightseeing, this hotel is ideally located. We took a 5 minute walk to the Capitol Building. Everything else is within minutes by car. Thanks, Hyatt, for making our stay predictably enjoyable and comfortable.

Room spacious and very comfortable, bathroom spacious as well. Friendly staff, really nice bar in the lobby. Very close to the Capitol and other attractions, very short walk from Union Station.

Luxurious hotel right near Capitol Hill. It's great location is less than a 5 minute short walk to Union Station, the hub of transportation and tours around DC. The staff are attentive and responsive, and the food at the restaurants is excellent. The best feature is the comfortable pillow top bed which made falling asleep so easy.

Loved everything! Ordered room service and it can get quite pricey. However, the staff made sure I knew the gratuity was included. Which I loved! The steak was the best I have ever eaten!! Great hotel. Would definitely go back!!