Hyatt Regency Washington

Very clean, professional staff and close to many of the main attractions. Even the surrounding area comparably speaking was very nice. I would recommend this hotel to anyone!

The hotel was magnificent, especially the health club.

Wanted a hotel with some nice amenities close to some sites and found this Hyatt. Close to the Capital and the Smithsonian. Parked the car at arrival Friday afternoon and did not need to get back in it until we left on Sunday. Aside from convenient location the hotel had a nice pool, a small exercise room and a good restaurant. Spent a couple of days walking around DC and then came back to the hotel and relaxed in the pool, had a decent meal and just relaxed in the room. My only complaint was I found the bed to be a little uncomfortable but I have a bad back and a lot of beds are bad for me.

It was way too crowded this time around with wet children running all over the place and taking over the indoor pool area all day and night. Ni really like this hotel, but I wish I knew it was going to be so rowdy and full.

Great location and service. You can walk (even if you are over wait like me) to the museums and attractions in DC.

We had a fabulous time and wouldn't change anything.

The hotel is in a very central location, which made it easy to get to different restaurants and venues.

A very convenient location for Washington sites and good value for money, equipment and decor ir getting slightly but they offered a great gym

I am absolutely satisfied. Exellent location,nice room,perfect service.

We selected this hotel because of its location and reputation. We got the location but it fell far short of its reputation. The room had no bathtub and no exhaust fan in the bathroom. We walked most places and a bathtub would have felt great at the end of the day. The maid told us that there were only about 3 rooms with showers only. We tried to contact the front desk regarding changing rooms and they forwarded us to the assistant front desk manager and all we got was his voicemail with a promise to return our call which he never did. The bed was comfortable but the climate control in the room was unworkable. We had to set the control at 80 degrees to get warm air and then it quickly got too warm. Any setting less than that blew cold air like air conditioning. The TV sound control was preset to a very low level which made it difficult to hear most programming. We made 3 calls regarding the exhaust fan in the bathroom and were told that it would be repaired the "next day". Our 4th call resulted in some double talk about a central air system and it wasn't a traditional exhaust fan. The restaurant in the hotel was outrageously expensive. We ordered in the bar the first night because it was a little less expensive but all the other nights we ate at other places. Local telephone calls cost $1.00!!!! A 4-star hotel that costs between $125 and $250 per night that charges for local calls. What an outrage. Ice machines and vending machines were not conveniently located. The costs of sodas in the vending machines were $2.50 and $3.00 in the hotel gift shop. Maid service was excellent and front desk help was very polite and helpful about nearby conveniences. However concierge was rude and not helpful when we inquired about transportation from the hotel to most attractions. In our opinion this hotel was a Motel 6 with a fancy Hyatt name.