Holiday Inn WASHINGTON-CAPITOL

3 stars
View map of 550 "C" Street S.W., Washington, DC 20024

Hotel Overview

3.9 /5
Overall score
91%
Would recommend
Amenities:
3.7
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4
Location:
4.7
Value:
3.8

The Holiday Inn Washington-Capitol is in a prime location for visitors who want to be close to the Capitol Hill, National Mall and museums. Two Metro stations are nearby. Many rooms have microwaves and mini fridges. Kids eat for free at the on-site restaurant. The hotel lounge features live music. Cool off or relax by the seasonal rooftop pool and take in the view of the Capitol.

Location

The Holiday Inn Washington-Capitol is located just off the National Mall and near many museums. It is close to Capitol Hill and two Metro stations.

Rooms

Rooms at the Holiday Inn Washington-Capitol are decorated in warm beige and rose tones with traditional wood furniture, a work desk and a 32-inch flat screen television. Beds have are triple sheeted and include soft and firm pillows. Complimentary wireless, high-speed Internet access is available. Suites have a separate living area with a sleeper sofa, lounge chair and wet bar.

Property features

The seasonal rooftop pool has views of the Capitol. The 24-hour fitness center has cardio equipment and weights. Guests can obtain passes to nearby Gold's Gym with more extensive fitness options (fees apply). The front desk has maps for jogging, walking and biking. There's a Shuttle Express Deli. The on-site Capitol Bistro serves a breakfast or lunch buffet and ala carte dinner where kids eat for free. Grab a drink and relax at the 21st Amendment Bar & Grill with live music two nights a week. There is a parking garage (fees apply).

Highlights
  • Rooftop pool with view of the Capitol
  • Kids eat free at the on-site restaurant, Capitol Bistro
  • The 21st Amendment Bar and Lounge has live music two nights a week
Nearby attractions
  • The National Mall (0.1 mi/ 0.2 km)
  • National Air and Space Museum (0.1 mi/ 0.2 km)
  • Smithsonian Institution (0.2 mi/ 0.4 km)
  • Dupont Circle (0.4 mi/ 0.7 km)
  • United States Capitol (0.5 mi/ 0.8 km)
  • Washington Monument (0.8 mi/ 1.3 km)
  • The White House (1.1 mi/ 1.9 km)
  • Georgetown (2.5 mi/ 4.1 km)
Business
  • Business center
  • Executive suites
  • Complimentary high-speed Internet
  • 10,000 square feet of meeting space
Transportation
  • L'Enfant Plaza Metro stop (0.1 mi/ 0.2 km)
  • Regan National Airport (2.7 mi/ 4.5 km)
  • Dulles International Airport (24 mi/ 39 km)
  • Baltimore Washington International Airport (27 mi/ 44 km)
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Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Outdoor pool
Live entertainment
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
ATM/Cash machine
In-Room Safe
Shops/Commercial services
Porters
FAX
Overhead projector
White board
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
In room movies
Temperature control
Ironing board
Bath tub

Hotel Map

38.8856 -77.0193
Nearby airports
DULLES INTERNATIONAL, (IAD), 28.00, MI, E; Reagan National Airport, (DCA), 4.00, MI, NE; BALT-WASH INTL, (BWI), 32.00, MI, SW;
Area description
Downtown, downtown

Nearby points of interest

  • L'enfant Plaza: 0.2 mi
  • National Air and Space Museum: 0.2 mi
  • Smithsonian National Air and Space Museum: 0.2 mi
  • National Museum of the American Indian: 0.2 mi
  • National Mall: 0.3 mi
  • Hirshhorn Museum and Sculpture Garden: 0.3 mi
  • Arts and Industries Building: 0.3 mi
  • National Museum of African Art: 0.4 mi
  • United States Botanic Garden: 0.4 mi
  • National Gallery of Art: 0.4 mi
  • Smithsonian Institution: 0.4 mi
  • Enid A Haupt Garden: 0.4 mi
  • Sackler Gallery: 0.4 mi
  • Ripley Center: 0.5 mi
  • Arthur M Sackler Gallery: 0.5 mi
  • L'enfant Plaza: 0.2 mi
  • National Air and Space Museum: 0.2 mi
  • Smithsonian National Air and Space Museum: 0.2 mi
  • National Museum of the American Indian: 0.2 mi
  • National Mall: 0.3 mi
  • Hirshhorn Museum and Sculpture Garden: 0.3 mi
  • Arts and Industries Building: 0.3 mi
  • National Museum of African Art: 0.4 mi
  • United States Botanic Garden: 0.4 mi
  • National Gallery of Art: 0.4 mi
  • Smithsonian Institution: 0.4 mi
  • Enid A Haupt Garden: 0.4 mi
  • Sackler Gallery: 0.4 mi
  • Ripley Center: 0.5 mi
  • Arthur M Sackler Gallery: 0.5 mi
  • Newseum: 0.5 mi
  • Peace Monument: 0.5 mi
  • United States Capitol: 0.5 mi
  • National Museum of Natural History: 0.5 mi
  • National Archives: 0.5 mi
  • Arena Stage: 0.6 mi
  • Judiciary Square: 0.7 mi
  • Bureau of Engraving and Printing: 0.7 mi
  • National Museum of American History: 0.7 mi
  • Holocaust Memorial Museum: 0.7 mi
  • Old Post office Pavilion: 0.7 mi
  • Koshland Science Museum: 0.7 mi
  • Federal Triangle: 0.8 mi
  • International Spy Museum: 0.8 mi
  • Fords Theatre: 0.8 mi
  • National Building Museum: 0.8 mi
  • Library of Congress: 0.8 mi
  • Ronald Reagan Building: 0.8 mi
  • Verizon Center: 0.8 mi
  • Smithsonian American Art Museum: 0.9 mi
  • National Portrait Gallery: 0.9 mi
  • National Museum of American Art: 0.9 mi
  • United States Supreme Court: 0.9 mi
  • Washington Monument: 0.9 mi
  • Warner Theatre: 0.9 mi
  • Freedom Plaza: 0.9 mi
  • National Aquarium: 0.9 mi
  • National Theatre: 1 mi
  • Folger Shakespeare Library: 1 mi
  • Albert Einstein Memorial: 1 mi

Dining

Capitol Bistro
Enjoy classic American fare. Daily breakfast buffet and lunch buffet on weekdays. Dinner buffet available on some weekends.
21st Amendment Bar & Grill
Contemporary Lounge setting. Features 4 large LCD TV's. A hip and trendy setting. Delicious food and signature cocktails. Live Entertainment twice a week.
Starbucks
Starbucks offers breakfast, lunch and light fare including salads, sandwiches and fresh fruit. We have a wonderful variety of foods to complement your delicious drink.
21st Amendment Bar & Grill
Did you know our Washington hotel is a great place to relax? The 21st Amendment Bar & Grill offers a light menu, as well as favorite cocktails and beers in a convivial atmosphere. You can also enjoy live jazz entertainment Wed and Thur from 6pm to 9pm.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (318)

Ratings and reviews for Holiday Inn WASHINGTON-CAPITOL

Overall score

3.9 / 5
5.01.0
318 out of 318
Amenities:
3.7
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4
Location:
4.7
Value:
3.8

91% would recommend to a friend.

Sort by:
Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

1
5.01.0
BlackDude
Business
Baltimore, MD, USA
Apr 16, 2014

Payment reconcilliation needs some beef up

Good place to stay, staff okay. But they do not pay attention to their accounting enough. They'll charge you first and then investigate, which in my opinion is VERY bad customer service, especially when you know this is a hospitality business.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

1
5.01.0
Anonymous
Business
Camp Lejeune, Nc
Jan 5, 2011

Worst Stay of my LIFE!

First off you have to pay $30 for parking PER NIGHT. Which i wouldnt mind doing if the hotel was anywhere near the standards of a holiday inn... or a hotel period. This place was like a $30 a night MOTEL!! The furniture was from the 70's.. and was FILTHY!! There was literally a urine stain on the desk chair, which had BITE marks on the handles! The room itself was filthy as well, mini fridge, bathroom closet door was falling apart. No microwave as it was listed, and you had to PAY EXTRA for it! The front desk girl didnt know what the work amenities was, We were planning on staying several days and decided to leave early stayed at the Fairfield Inn by Marriot. They were amazing. STAY THERE, not here.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Take the trolley tour!! $40 for two days!! It was amazing! Guides were Wonderful!

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

1
5.01.0
Frightened Traveler
Business
Kansas
Mar 6, 2012

Worst Stay I Have Ever Had

I stayed the weekend in D.C. at the Holiday Inn-Capitol and had the absolute worst experience ever at a hotel. I have traveled around the world, and I have never been disturbed by rowdy guests to the extent that I was here. I was woken by a group of young men yelling, cursing, and threatening one another both nights of my stay. Apparently the hotel neglected to ask these young men to leave because the same thing happened the next night. Each time the disturbance went on for at least 45 (from 2:30-3:15 on Friday and from 4:30 on, Saturday), and on Saturday night, I had to call the front desk when I heard the fight escalate to the point of one man breaking glass. I was frightened to leave my room after midnight each night I stayed there. Also, on the second night of my stay, I was awoken at 3:30 in the morning by a fire alarm. The entire hotel was evacuated, and we stood outside in 40 degree weather in pajamas for thirty minutes. The entire time we were outside, I never once saw a hotel official. No one came out to inform the guests what was going on. I never heard hotel staff tell us we could return to our rooms. Do not stay at the hotel simply for the fact that they host unruly guests and do not properly address the safety issues that arise from their unruly guests.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

1
5.01.0
Gary E
Business
nebraska
Jun 18, 2012

Rude employees

The employees were very rude and the service was poor. They were more worried about the business customers than the general tourist. Price was very expensive on weds and thurs nights. Would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

1
5.01.0
Dirty guest
Business
New York
Apr 19, 2010

$260 and no shower or hot bath!

My worst hotel stay ever. Much worse than my penny pinching student days, cause then you could still shower down the hall. First room had wet carpet and pile of dirty towels in the bathtub. when I came back they were still there. They said they would "move me" to another room. I had to move myself. Next morning, on my way to a breakfast meeting, discovered no water in shower, bathtub only had cold. The managers only offer was for a free breakfast. I had to go to my breakfast meeting unshowered. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

1
5.01.0
Anonymous
Business
Winters, CA
Jun 25, 2010

Sub Par hotel for the money

My wife and I travel frequently for our jobs. We know a fleabag from a five star. The only thing going for this hotel is the location. It is dirty! The main hallways between the rooms are filthy, the rooms are filthy. All the little things that could be easily fixed, look to be ignored by Mgmt and Maint. The on-site restaurants are mediocre at best. At an average of $200/night, this hotel is seriously lacking.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

This hotel is only 2 blocks away from the Smithsonian National Air and Space Museum (http://www.nasm.si.edu/)

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

1
5.01.0
Anonymous
Business
chicago
Apr 19, 2010

Not Good

Stay away

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

1
5.01.0
Anonymous
Business
Camp Lejeune, Nc
Jan 5, 2011

Worst Stay of my LIFE!

First off you have to pay $30 for parking PER NIGHT. Which i wouldnt mind doing if the hotel was anywhere near the standards of a holiday inn... or a hotel period. This place was like a $30 a night MOTEL!! The furniture was from the 70's.. and was FILTHY!! There was literally a urine stain on the desk chair, which had BITE marks on the handles! The room itself was filthy as well, mini fridge, bathroom closet door was falling apart. No microwave as it was listed, and you had to PAY EXTRA for it! The front desk girl didnt know what the work amenities was, We were planning on staying several days and decided to leave early stayed at the Fairfield Inn by Marriot. They were amazing. STAY THERE, not here.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Take the trolley tour!! $40 for two days!! It was amazing! Guides were Wonderful!

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

2
5.01.0
beautiful jane
Business
texas
Dec 29, 2013

POOR CUSTOMER SERVICE ! BEWARE !!!

Female front desk personnel have attitudes specially for people of different nationalities we were left to figure it out things for ourselves.For instance I called 12/26/13 around 2120 to ask if they have stamps, lady told me they don't have it and I need to buy it in the gift shop but the gift shop is closed. I asked is there any place nearby she said CVS but its closed. Later on when I check out I found out there is a stamp vendo machine outside the gift shop. She did not even mentioned it is out side the gift shop. Its a good thing the young man at the desk showed me where it is.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Review of Holiday Inn WASHINGTON-CAPITOL

Reviewer score

2
5.01.0
KDeer
Business
Chicago, IL
Mar 30, 2014

Lacking

Booked the room for our Spring Break due to location mainly. Since there are 5 of us, I asked for a rollaway and even called to make sure we had one. Well, to our dismay, we were told when checking in that the rooms were renovated and rollaways are no longer an option. Needless to say that sharing a queen bed with my two girls (15 and 10) did not provide for a restful sleep. My husband had to share the other queen with our 13 year old son. For $320/night, I really expected more. No apologies were made and they were fully booked!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Long walk from hotel

OLd Ebbits

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