Grand Hyatt Washington ★★★★

Best price guarantee!

Find a lower price somewhere else and we'll pay 100% of the difference in Orbucks, plus up to $100 in additional Orbucks for Orbitz Rewards members Learn more

$139
avg/night
Rate and special offer based on
Check-in: Feb 26, 2016 Check-out: Feb 27, 2016

Not Clean

Would not recommend Tue, Jul 26, 2011
I initally had to change rooms upon check in as I was given an atrium room and the sliding glass doors would not fully close-just enough room for the toddler to get through, not enough room for an adult to get through to get him. The second room we were in was not clean! I reported a very specific list of items to housekeeping: Trash behind dresser (clearly visible when I sat down on the bed to take off my shoes), trash left by the previous person in the room on top of the dresser, what looked like a dark liquid sprayed on the bathroom door to above the doorknob level, dirty backsplash (toothpaste foam i hope) clearly visible, hair in the bathtub, and a mini-fridge that had 1/2 inch of water in the bottom. Housekeeping took care of the following: removal of trash and wiping portions of door. I complained again the next day. The door was still not taken care of, I washed the tub, the refrigerator was not changed out (I guess I understand this), the door was not wiped, the backsplash was not wiped (all week). I became weary of complaining. I was on vacation after all. Upon checkout, the breakfast that they "comped" me was still on the bill. Why should I have to take care of this? There are other things, including the floor was not vacuumed all week based on floor debris, but this review is too long already. Suffice to say, I have never taken time to do one of these, but do not stay in this hotel. It is not a 4-star hotel!

| Baton Rouge, LA Family

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 1 /5

Overal GOOD

Would recommend Tue, Jul 19, 2011
The only real problem was about the Noise we could hear from next room !!

Money saver

Street Parking is available, Also some close by Parking Lots are half the price of the Hotel Parking lot

| NEW YORK Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Great location!

Would recommend Mon, Jul 11, 2011
This hotel is beautiful and perfectly located within walking distance of the mall, museums, and china town. Parking is a bit expensive, so I rode the metro in. The metro stop is on the same block as the hotel, so it doesn't get more convenient than that! There are plenty of dining options at different price points in and around the hotel and the hotel staff are friendly and helpful. The only downside is that they charge $15.99 for each 24hrs of wireless for [...]customers and they don't let you earn reward points when booking through [...]. Felt a bit punished for that, but hey, it was more than $100 less than their regular room price! The bed was super comfy and the room was very clean and well ventilated.

Money saver

The basement of the hotel connects to the Metro Center metro stop. Take the metro in or use public parking nearby for about $15/day because hotel parking is $30/day.

| Virginia Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Not what I paid for...but fine

Would recommend Thu, Jul 7, 2011
I booked, and was guaranteed,three nights for an atrium view room with two double beds. When I arrived, there were no doubles available, so they had to cram us into a king room...with rollaways (ugh!..they are awful!) for the first evening. The desk was super apologetic, but there was nothing they could do. The second and third evenings we were moved to a double...but not the atrium view. Aside from that, our stay was great. The hotel has its own Starbucks in the lobby (always a plus!), sits above a Metro stop,is close to great shopping and restaurants, and very clean. The staff is helpful and friendly, and eager to assist with any problem.

Attractions

Just a ten minute walk to the National Mall...or a short Metro trip (or taxi cab ride) to Georgetown, the National Cathedral, Zoo, or Arlington attractions.

| Orlando, Florida Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Very nice!

Would recommend Mon, Jul 4, 2011
stayed for one night during 4th of July weekend. We were able to nook a room last minute and when we showed up early, they let us check in early. Great room and great location. Would stay again in a heartbeat.

| raleigh nc Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

a week in washington

Would recommend Sat, Jun 18, 2011
they charged 16.00 a day for internet, and 10.00 a day for pool and workout area use. That was new for me... The hotel is in a great location; overall I loved my stay.

| Houston Business

4 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Nice hotel with good service

Would recommend Thu, Jun 16, 2011
Nice hotel and great location; was on a trip to visit the National Mall and other museum's. Staff was attentive to intial problem and responded immediately.

Dining

Close to Capital City Brewing; terffic place to grab a bite.

| Bel Air, MD Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Perfect for weekend getaway

Would recommend Sun, Jun 12, 2011
Beutifull hotel. Room was great. Only downside was 30 a night to park. Saturday night, we found a space on on of the streets close by.

Money saver

Only downside was 30 a night to park. Saturday night, we found a space on on of the streets close by.

| Washington DC Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great Place to Stay

Would recommend Sat, Jun 4, 2011
Not having been to D.C. in over 20 years, we were not sure where to stay. It turned out that this location was perfect. We used the Metro, walked, and occasionally used a cab. It was convenient to get to tour buses as well as to go off on our own. It was close to many eating places. The service at the hotel was very good. All the staff and personnel were helpful and friendly. The accomodations were very nice. The accomodations were very nice. Se would definitely go there again and recommend it to our friends.

| Lafayette, CA Couples

1 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Washington DC gem

Would recommend Sat, Jun 4, 2011
The Grand Hyatt was in the best location: minutes from most attractions, close to the Metro Center (has own a/c walkway to station), shops, restaurants. Early check-in was available, as was late check-out. Concierge was most helpful in booking tours. I'd rate all staff members as 5-star for their service -- friendly, reliable, personable. Our room was spacious, clean. Just wish there were a little refrigerator. Overall, I'd stay again & recommend this hotel without hesitation!

Time saver

Use the advice of Concierge [...]. He was most helpful, especially with his knowledge of all the tours and attractions.

| Oakland, CA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5