Grand Hyatt Washington ★★★★

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$149
avg/night
Rate and special offer based on
Check-in: Feb 19, 2016 Check-out: Feb 22, 2016

Dated and Disappointing

Would not recommend Tue, Dec 30, 2014
The Grand Hyatt is undergoing a massive renovation of the lobby and common areas. I wish we had known about it before we booked. The sound of jackhammers in the atrium echoed throughout the building from sunrise to sunset. Perhaps it was the renovation that drew attention to the fact that the hotel itself, while certainly "Grand" in its day, has become a tad dated. This was definitely NOT a 4-star experience.

Entertainment hint

Ask if the lobby renovation is still underway before booking.

| N/A Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Great family trip!

Would recommend Tue, Dec 23, 2014
This is a very attractive property in the heart of downtown DC. It is within walking distance of several venues and attractions, including Ford's Theater, where we attended a performance during our stay. I booked our rooms well in advance of our trip at a very reasonable room rate. The staff is friendly and they go the extra mile to please their guests. My grandson left two pillows he had brought from home in the room and housekeeping, with help from the front desk, got them back to him. I would definitely stay here again and recommend the hotel to others.

| N/A Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Business Trip

Would recommend Tue, Dec 9, 2014
Arrived at the check in time and went direct to the room and enjoy the rest of the night sight seeing.

| DC Business

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

My go-to downtown hotel

Would recommend Wed, Dec 3, 2014
I love Grand Hyatt. If you are attending an event downtown, it's the perfect location. Staff are friendly, there is lots to do within walking distance, and the rooms are comfortable. I always check their rates first when looking fir rooms for out of town guest. Great bar too!

Attractions

I like the atrium view!

| Maryland Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Great location in DC

Would recommend Tue, Dec 2, 2014
Direct access to Metro is a big plus! Hotel lobby renovation was no an issue at all. Lovely atrium

| Madison, WI Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Long weekend

Would not recommend Sat, Nov 29, 2014
Great accommodating check in for adjoining rooms however hotel somewhat lacking in amenities - one restaurant open at breakfast one with super eclectic menu for lunch or dinner. Area still in gentrification mode so area simewhat uncomfortable after dark. Was told I needed to contact Agent r receipt and Hotel points. Would only recommend to someone comfortable traveling

| Worcester Friends

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Preety good.

Would recommend Fri, Nov 28, 2014
if it can provide the disposable shower shoes and tooth brush that will be better.

| norfolk Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Good location Good staff

Would recommend Thu, Nov 27, 2014
The location is closed to the white house and other famous places such as museums. The staff is friendly and helpful.

| NY Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

DONT STAY HERE!

Would not recommend Thu, Nov 27, 2014
NOTHING WORKED. The TV was fuzzy, the phone didn't connect, and the pillows were awful - two tiny hard, thin sham-like things. No down or fluff...they were like books. We called for our car at 6am to get to the airport, and no one answered. We had to run downstairs unshowered to find someone in the valet place. The hotel is lovely - just had a remodel, and the rooms are tasteful and contemporary, with lovely lamps, beautiful carpeting, etc. And the staff was excellent. However, I would never stay here again.

| Seattle, Washington Family

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 2 /5

Great Hotel for business and/or pleasure!

Would recommend Sat, Nov 22, 2014
I am so glad I booked my stay at the Grand Hyatt. The hotel is close to the Ronald Reagan Airport and to sites in DC. Staff were exceptional. I would certainly stay here again! Loved it.

Time saver

The Metro is just a few steps away.

| Hazard, KY Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5