Grand Hyatt Washington ★★★★

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$149
avg/night
Rate and special offer based on
Check-in: Feb 19, 2016 Check-out: Feb 22, 2016

Great stay!

Would recommend Fri, Jun 1, 2012
My family and I stayed here for 5 nights and it was a great experience. The hotel is walking distance to Lincoln Memorial, White House, Smithsonian Museums and the Capitol. The staff was helpful and the rooms were comfortable.

| Sacramento, CA Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

great hotel!

Would recommend Thu, May 31, 2012
The hotel was great except for one day where the room didn't get cleaned properly. looks like the maid just made up the beds. The coffee maker was broken, but recieved a new as soon as we called, and the food at the hotel was average only.

| Louisville, KY Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great service great room!

Would recommend Thu, May 24, 2012
Had an excellent time. Employees went above and beyond!

| Richmond, Va Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

bad staff

Would not recommend Wed, May 23, 2012
I checked in late on Friday night in prom season. Understandably a trying night, but it doesn't excuse the desk clerk trying to get me to stay in a conference room with a pull out couch instead of the room that I booked. He did offer me free internet, ..(really!?) 10.99 ) and a free breakfast in exchange for my back though. To top it off they put a $50 hold on my card that they have yet to release 5 days later. Not good. And I used to work for Hyatt, and prided myself on it. They should be embarrassed. And no one will answer the phone.

| Oneonta, NY Singles

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 2 /5

Great Place to stay, the Hotel is beautiful

Would recommend Wed, May 23, 2012
I have stayed before and it is one of the finer hotels in the DC area. The service is great.

| Hampton, VA Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Very nice!

Would recommend Tue, Apr 24, 2012
This hotel was Very nice, the staff extra friendly, especially Carlos our breakfast waiter. Location was perfect as we could walk to everything in DC. Only 2 things which ruined our vacation budget: 1. $40 a day to park which the hotel cannot control. 2. We were told that breakfast was included in the room fee. I even asked our first morning and was told "yes, just give them your room #." It was not included! We were charged $46 a day plus tip and we were staying 5 nights! We did not know until the last day when our Visa account was charged with the total. Not a pleasant surprise. But the hotel was spotless and friendly

| Castle Rock, CO, USA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 3 /5

Failed to notify of overbooking

Would recommend Mon, Apr 23, 2012
I often stay at this hotel and was appalled when I arrived the day of check in and was told they made an error and overbooked. I understand this happens but was furious that I made the drive out there to be told my room was downgraded from a 2 queen bed to a queen pullout. Not a queen bed w/ a pullout but just a pullout!The clerk tried to bring light to the situation by giving me free breakfast and $40 credit but it didn't make up for the amount I paid and the room I originally choose. She then told me there was no way to contact me to inform me that they didn't have a room but yet upon booking you are required to enter your contact information. I didn't even know rooms like that existed. The hotel overall is lovely and the best in my book so I would recommend to others but call beforehand to make sure they didn't give your room up.

| Winchester, VA, USA Friends

3 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

good

Would recommend Sat, Apr 21, 2012
the hotel is very fancy,and close to the famous attractions.the house keeping lady was not friendly enough.my daughter lost one of her shoes in the room.

| Boston, MA, USA Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Great location, wonderful staff

Would recommend Tue, Apr 17, 2012
Just got back from a wonderful weekend in DC. Hotel is perfectly situated. Staff was amazing. Concierge desk provided great suggestions, whether we called from the street or asked at the desk. They even helped us navigate the roads when we got stuck in very heavy traffic by the National Mall. Rooms are nice though we faced a construction site so kept the curtains closed. There were no toiletries when we arrived but within minutes of calling the front desk a fresh supply and extra towels were delivered. Hotel staff really made us feel special.

| Richmond VA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

A "Grand Place" to stay

Would recommend Tue, Apr 17, 2012
I really would like to praise this hotel and it's location but the word filter used on this site won't allow it. There was nothing obscene or and product endorsements. Not sure what this site considers allowable. Thanks anyway.

Money saver

If you are staying in DC to see the mall and the monuments, fly into R---- International (not Dulles) and take the Metro right to the H----'s back door; it will save you $65 in cab fare each way. Also don't miss the other half of the Air and Space Museum located next to Dulles. But, go there on the Metro to Rosslyn and take the 5A bus to Dulles. There's a $.50 bus ride from Dulles to the A&S Museum at stop 2E. Enjoy

| Denver, CO, USA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5