The Spa at Norwich Inn

3 stars
607 West THAMES St, Rte 32, NORWICH, CT 6360
Hotel Overview
Reviewer score
3.9
out of 5
17 reviews
Beautiful spot

The Norwich Inn is such a find! I live nearby and we stayed here when my mother and grandmother... See full review

  • Vanessa W.
  • Sep 7, 2014
Great weekend!

Staff at Norwich Inn are terrific. They go out of their way to make you feel welcome and help you... See full review

  • LinDeeLu
  • Aug 13, 2013
The Spa at Norwich Inn is located on an expansive forty two acre property in the woodlands of eastern Connecticut. Situated near the seventeenth tee of the Norwich Public Golf Course our grounds abound with perennial gardens shimmering ponds and inviting walkways. Oak trees a reflecting pool and an oversized deck compliment the atmosphere promoting the ultimate in relaxation. With one hundred guestrooms suites and villas The Spa at Norwich Inn is both ample and accommodating. The Spa prides itself on the personalized attention our guests deserve. Uniformed Valet attendants are available to park your car. Cheerful doormen greet you upon arrival. Our Bellmen will gladly deliver your luggage to your guestroom. Nightly turn down service includes refreshing your towels and leaving rich chocolates on your pillow. During your stay our Concierge Desk will be available to help with any special arrangements you may require.

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Reviewer score 4.0 out of 5
Reviewer score 3.2 out of 5

The Spa at Norwich Inn Rooms

Standard
Standard queen - Quaint country style room w/ queen bed. Alarm clock. Radio. Cable tv. Armoire. Cd player. Classic standard queen sized bed with a desk and full bath in the main inn. Non-smoking only available. Free wi-fi in room.
Standard
Description not provided
Studio
Villa Suite with 2 Double Beds S2D1- 1 bedroom condo with 2 double beds large living area kitchenette with fridge balcony villa king studio on a single level features a king bed airconditioning alarm clock radio sitting area with pullout sofa bed desk cab
Studio
Villa studio with 2 double beds - One bedroom condo with 2 dbl beds. Large living area. Kitchenette with fridge. Stove and dishes. Private balcony. Alarm clock. Radio. Cable tv. Private bath and armoire. Smoking on available with advance request.

Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
24 hour security
Activities
Indoor pool
Fitness center or spa
Jacuzzi
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Laundry service
Laundry/Valet services
Security
Shops/Commercial services
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Copy service
Conference suite
Internet
High-speed internet
Parking
Free parking
Parking
Room
Television with cable
Radio
Safe
Kitchen
AM/FM alarm clock
Cribs available
Sprinklers in rooms
Bath tub

Dining

Ascots
Located off the main lobby Ascots is the embodiment of a classic a pub in a New England country inn. Sit in front of a roaring fire or simply relax at our knotty pine bar with its collection of hunting prints and antique sports equipment. Ascots serves dr
Kensinston
Kensingtons offers a comfortable atmosphere impeccable service and unforgettable food. Our gourmet dining establishment Kensingtons offers traditional menu selections selections healthfully prepared with the finest ingredients including naturally raised b
Room Service
Room service is offered by Kensingtons and there is a separate room service menu which is a limited Kensingtons menu.
On-Site Dining
Restaurant - hours vary breakfast lunch dinner casual dining American cuisine. Kensingtons offers a comfortable atmosphere impeccable service and unforgettable food. Our gourmet dining establishment Kensingtons offers traditional menu

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (17)

Ratings and reviews for The Spa at Norwich Inn

Overall score

3.9 / 5
5.01.0
17 out of 17
Amenities:
4
Room cleanliness:
4.1
Hotel staff:
4.4
Room comfort:
3.9
Location:
4.1
Value:
3.7

82% would recommend to a friend.

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Review of The Spa at Norwich Inn

Reviewer score

5
5.01.0
Vanessa W.
Business
Lebanon, CT
Sep 7, 2014

Beautiful spot

The Norwich Inn is such a find! I live nearby and we stayed here when my mother and grandmother were visiting. It is a lowkey Inn that is not trying to rip you off at every turn. The grounds are beautiful. The staff is very friendly and helpful. The spa is also very nice. I really enjoyed the juice bar/cafe that we ate lunch at after our spa treatments. If you stay at the Inn and you don't want to spend extra money on expensive spa treatments, you can use the spa jacuzzi, sauna, and pool at no extra charge.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

I was happy to eat at Kensington's restaurant during our stay.

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Review of The Spa at Norwich Inn

Reviewer score

3
5.01.0
jcl256
Business
Franklin Square,New York
Jun 22, 2014

The bug in the villa

I wanted a special time and rest on my staycation until the waterbug decided to move in with us... Nasty.....a discount wasn't enough off of our breakfast...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Spa at Norwich Inn

Reviewer score

2
5.01.0
spaMaven
Business
NY,NY
Dec 30, 2013

nickel and dime you, not spa like.

I wanted to love this hotel spa. It is not a spa -like experience compared to others I have been to. More like spa to the masses. Rooms are tiny and dark. Place was crowded , not so relaxing. Holiday inn rooms are bigger. No great views. It is stressful to pre book everything. You have to commit to planning every hour of your activities ahead of time or you risk being closed out. Also, each exercise class runs about 22 dollars, which is high . It says 18 in the brochure but in tiny print it says plus tax and gratuities. Take 4 classes and it is about $100 bucks. If you don't go and want to take nap? Tough . You pay. I found this stressful and not condusive to relaxing. Oh, they do include a walk for free. Bad news is that it is at 7 AM. They offer morning coffee for free from 7-10 in lobby. Bad news is they ran out at 8. We had to find folks to refill. The gym is adequate except for guys who lift free weights, as stops at 50 lbs. Pool is only indoors and is small but adequate. Pluses : tea time at 3,although staff could keep better eye on replentishing empties and cleaning the few tables. Wine tasting and cheese. It is literally a taste, to wet your mouth. Staff generally sweet. Chocolates on bed. Very near Mohegan Sun. And not far from Foxwoods, so lots of dinner opportunities. Morning meditation and yoga. Thursday guitar player in lounge was great. Didn't hear the other entertainer on Fri,sat.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Mohegan Sun offers lots of dining options. Jasper White's Summer Shack for his signature Roasted Lobster.

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Review of The Spa at Norwich Inn

Reviewer score

4
5.01.0
LinDeeLu
Business
Berlin,CT
Aug 13, 2013

Great weekend!

Staff at Norwich Inn are terrific. They go out of their way to make you feel welcome and help you however they can. Food is awesome, always had great meals and service. Rooms are very comfortable, close to casinos and shopping. Overall, can't wait to stay again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Mohegan Sun

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Review of The Spa at Norwich Inn

Reviewer score

2
5.01.0
Tride
Business
Fairfield,CT
May 20, 2013

Can do better

I traveled to the Inn for a girls weekend. The check-inn was very easy and the gentleman we worked with, Brandon, was very friendly and accommodating. Our room was not at all what we expected. It was clean but in high need of a makeover. The lock fell out of the door and the tv did not work. Accommodations would have been far superior at a Courtyard or Holiday Inn. Our spa experience was lacking too. My massage and facial were not great. It felt more like a factory of women in white robes than a relaxing, calming experience. Will not go back! The Red Door Spa at Marriott Mystic blew this place away!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

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Review of The Spa at Norwich Inn

Reviewer score

5
5.01.0
dcmp
Business
MA
Mar 11, 2013

So close to Mohegan Sun!

We didn't want to stay at the hotel at Mohegan Sun and wanted something quainter. We couldn't have picked a better place! The accomodations and the staff were perfect - we couldn't have asked for more!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Spa at Norwich Inn

Reviewer score

4
5.01.0
Satisfied spa goer
Business
Long Island ny
Jan 21, 2013

Beautiful and relaxing

This was such a nice and relaxing stay. The hotel is beautiful as is the spa. It was crowded and finding a seat in the relaxation room or hot tub was difficult but if it was not right after Christmas there would be plenty of room. Thy offered many complimentary services and pay as you go fitness classes. Highly recommended!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Take the orient point ferry

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Review of The Spa at Norwich Inn

Reviewer score

4
5.01.0
Always organic
Business
New York
Nov 11, 2012

Very relaxing

This is my second time attending the spa. The staff was so kind and helpful and the services were amazing! The food was slightly disappointing! I ordered the soup and was informed that the new chef was no longer making it. Although I enjoyed eating at Ascots the food by the time it got there was kind of cold. Despite this I will be back. The spa was so relaxing it is too great to pass up

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The spa!!!

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Review of The Spa at Norwich Inn

Reviewer score

4
5.01.0
MBDD
Business
Massachusetts
Aug 19, 2012

spa at norwich

The room was spacias, clean and perfect for us. You are in the cond/Villas secton not the main Inn, but it was still nice and you have full use of the amenities. Close to the Casino which is also why we chose it=1.3 miles from main entrance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

1.3 miles from Moheagan Sun and a whole lot cheaper!

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Review of The Spa at Norwich Inn

Reviewer score

5
5.01.0
John from CT
Business
CT
Aug 7, 2012

Fantastic place!

We went away for an anniversary weekend. What a blast! Staff was wonderful, dinner at the on-site restaurant was 4.5*, and the pools were super relaxing. Villa was perfect, only missing a flat screen tv :) The fireplaces are only used in the winter (there was a sign explaining that there but not when we booked our trip via obtz). Tea time and the wine tasting (both free) were a great bonus. So were the chocolate strawberries someone delivered to our room as a gift. We will definitely be returning :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

There are a ton of great restaurants at the casino, but don't miss their on-site dining, it was great and there were many gluten free options if you need that.

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