$99 Avg/night
Rate based on Check-in: Dec 26, 2014 Check-out: Dec 27, 2014

Fairfield Inn & Suites by Marriott Hartford Manchester

3 stars
121 Pavilions Drive, 121 Pavilions DR, Manchester, CT 06040
Hotel Overview
Reviewer score
3.5
out of 5
13 reviews
visit family

VERY CLEAN FRONT DESK FRIENDLY EASY TO GET AROUND TO EAT. See full review

  • EINER60
  • Apr 15, 2013
Clean and comfortable

Just needed a place to sleep that was quiet and comfortable. Could walk to the mall, and... See full review

  • Anonymous
  • Jun 14, 2011
Whether you are traveling for business or leisure, the Fairfield Inn & Suites Hartford Manchester, CT hotel will meet your needs. This Marriott hotel is conveniently located 20 minutes from Bradley International Airport. We are only 10 minutes from downtown Hartford. The surrounding area includes numerous companies such as Aetna, United Technologies, Pratt and Whitney, Scan Optics, Gerber Scientific, The Hartford, and ESPN. The Fairfield Inn & Suites is at the heart of the best Manchester has to offer, including the Shoppes at Buckland Hills and Evergreen Walk. We are also located only 20 minutes from the University of Connecticut. Our free WiFi, indoor pool and continental breakfast, combined with our friendly staff, will make you feel welcome whether you are here to work or unwind! At the Fairfield Inn & Suites Hartford Manchester, youre our #1 priority. We promise youll be satisfied, or well make it right. Thats our commitment to you. Ask us about The Fairfield 100% Guarantee.

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Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Indoor pool
Fitness Center
Exercise gym
Tennis
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Laundry/Valet services
Security
Wake-up service
In-Room Safe
Car rental desk
FAX
Florist
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Bathroom telephone
Cribs available
Sofa bed
Temperature control
Iron
Ironing board

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (13)

Ratings and reviews for Fairfield Inn & Suites by Marriott Hartford Manchester

Overall score

3.5 / 5
5.01.0
13 out of 13
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
3.6
Room comfort:
4.1
Location:
4.4
Value:
3.8

77% would recommend to a friend.

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

2
5.01.0
Kk mom2011
Business
Manchester ct
Feb 20, 2014

Double charge

First of all the hotel is nice and has a lot of updated things. Yes the pool is packed with kids and with parents that just don't care . I booked everything on here, just to have a long weekend and to get away . Everything was ok but this morning 4 days after check out I just got double billed from the hotel . Staff was nice and hotel was nice but more of a party place , I guess you get what you pay for . I would not tell and one to stay here or if you do watch your bill.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

Right by the mall so just walk across the parking lot .

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

5
5.01.0
EINER60
Business
LIVERPOOL NY
Apr 15, 2013

visit family

VERY CLEAN FRONT DESK FRIENDLY EASY TO GET AROUND TO EAT.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

GET THERE EARLY

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

3
5.01.0
Other big sister
Business
Manchester CT
Oct 24, 2012

Very good value. Convenient location.

Would only recommend more attention to detail in cleaning rooms: eg., emptying coffee pot, wiping down vanities. Otherwise fine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

3
5.01.0
ChucknCharge
Business
Aiken, South Carolina
Jun 24, 2012

Poor Customer Service

I checked into the hotel around 4a.m. after driving 18 hrs., only to have the hotel charge me for a room I already paid for online. Nobody told me I was being charged again for the room. I was told that they would swipe my card for incidentals. When I noticed this about noon, I immediately called the front desk and was told that I was mistaken and that I wasn’t charged. Confused, I called my bank and sure enough close to $400 was removed from my account. So I called back and was told that a manager would call my bank and straighten it out. Nothing happened. I called back a couple hrs. later, and asked again, making sure to express that I was 800 miles from home and couldn’t afford to have $400 disappear like that, not on vacation. I was told then that the manager was inspecting rooms and would call me back. Nothing happened. I called again to the front desk, around 4:30, and told the clerk that I needed that matter resolved since it was near to close of business. I was told that the manager was with a customer and would get right back to me. I gave the clerk my cell number and asked to be called, as I was close to being late to my oldest child’s graduation. Needless to say, this is bad business practice to just take someone’s money without telling them and then delaying resolving the issue. I DON’T HAVE $400 TO JUST LOSE THAT WAY. My vacation was ruined. I couldn’t even take my son out to dinner for his graduation. I was extremely disappointed since this was a matter that could have been handled if the employees did their job. The next morning the manager called and stated to me that she never intended to call my bank as she didn’t have any of my bank information. I replied that someone should have told me that yesterday instead of avoiding me. The attitude came across as one who was attempting to blame the victim. I only wish they were as kind as the housekeeping staff, who were wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

1
5.01.0
Jelly304567
Business
California, USA
Feb 26, 2012

Are you kidding me?

I paid nearly $100 for a terrible stay. Since my room had no curtains, the light from the outside street lamps and hotel lights were shining into my eyes the whole night. Also since there were no curtains, I had no sense of privacy. When I called the front desk at 3am, they didn't offer me anything to help the situation. That really bothered me. I paid way too much to be kept awake all night and to have little to no privacy. In addition, when I was going to check out I asked if someone could come help me with my luggage as I have a back injury and I can't do heavy lifting. I received a snotty remark from the woman at the front desk telling me to do it myself. I was disgusted with the way I was treated and would never recommend this hotel to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

4
5.01.0
Anonymous
Business
Asheville, NC
Jun 14, 2011

Clean and comfortable

Just needed a place to sleep that was quiet and comfortable. Could walk to the mall, and restaurants. Very convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

4
5.01.0
Anonymous
Business
Long Island, NY
Apr 21, 2011

Very Pleased

Stayed here for 1 night while do the College Tour. Friendly staff, very clean, regular cont breakfast. We were very pleased.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

3
5.01.0
Vintner
Business
Cincinnati OH
Mar 15, 2011

Fine for a non handicapped person

Hotel staff were welcoming. Room was attractive and generally clean although the housekeeping staff failed to wash out the dirty coffee carafe and empty the ice bucket on day 2. There were two design flaws that undoubtedly occur at other hotels: with two people in the same room, the lighting is bright and general. I had to read at the desk with a towel over the light so as not to bother my sister who was trying to sleep. Also, and more importantly, we had a handicapped room and the bathroom was a challenge. There was no where to hang a towel while bathing. More importantly, the bathroom floor when wet was very slippery. We ended up having all our towels on the floor to avoid a problem. The tiles might not present a problem if one has on shoes, but anyone who showers does not! My father had the same problem at another hotel. He almost fell. This is an accident waiting to happen. They had only one computer. Two would have been helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

4
5.01.0
Anonymous
Business
hartford ct
Dec 16, 2010

Great value!

Clean, quiet, right off the highway, next to the mall.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Fairfield Inn & Suites by Marriott Hartford Manchester

Reviewer score

4
5.01.0
Anonymous
Business
Manchester, CT
Nov 14, 2010

Fairfield

Clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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