Crestwood Suites of Colorado Springs ★★

Trip

Would recommend Sun, May 23, 2010
It was exactly as expected for a discount suite hotel. No maid service unless you asked for it but that was explained up front. Beds were comfortable and the location was ideal for easy access to all attractions. you get what you pay for.

Dining

the closest resturants are a short drive on Nevada Blvd. You can follow that all the way downtown where the very good resturants are off Tejon.

| Dodge City, KS Family

4 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

comfortable place to stay

Would recommend Fri, Apr 16, 2010
stayed there before and in same room . asked 3 weeks before to change out broken chair - wasn't done and they still didn't do it while there. didn't supply enough coffee for the 5 days that we spent there. need to get more luggage carts for their guests as they only have 1 .

| yucca valley,ca Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

comfortable and quiet place to stay

Would recommend Wed, Mar 31, 2010
very nice place to stay. stayed on 3rd floor and was very quiet with a nice view of the mountians out back.snowed when we were there and the room was nice and warm.would stay and recommend to others.

| yucca valeey,ca Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Not so good

Would not recommend Thu, Nov 5, 2009
The staff was not very attentive. They initial gave us rooms with one bed instead of two. Then they gave us a hard time about changing.

| Denver CO Family

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 2 /5

Great place to stay

Would recommend Mon, Sep 21, 2009
We were there for three days and really enjoyed the stay.

| Citrus Heights, CA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

first impressions

Would recommend Fri, Sep 18, 2009
trying to adjust our orbitz reservation our desk clerk not only rude but unacommadating.

| kc Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Good value, good location, comfy

Would recommend Wed, Sep 9, 2009
The stay was everything we needed. Quiet, affordable and the kitchenette was a great addition

| Oceanside, California Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Worst hotel I have ever stayed in

Would not recommend Tue, Sep 8, 2009
This was the worst hotel experience of my life. I have traveled and stayed in all levels of hotels in the US and Canada and the Crestwood Suites in Colorado Springs was the worst. It was dirty outside, inside the lobby, and in our rooms. It smelled of stale smoke in the lobby, hallways, stairwells, and in my two rooms. The carpets in both rooms were stained. The rooms were dark and uninviting, to say the least. The front desk, including the general manager, were not friendly or customer service oriented. When I asked for a refund management said that I had to contact Orbitz. We, in fact, stayed only one night. I would not subject my family to this dump. I had to find alternate accommodations for the remainder of our stay. This was Parent's Weekend at the Air Force Academy, and proved to be extremely stressful for my family. The only rooms I could find were near the Colorado Springs Airport; which is much farther away from the Academy, and we incurred additional expenses. I expect my credit card to be credited for the three nights we did not stay in the two rooms we reserved. I expect a call from an Orbitz manager reporting that the credit has been applied. I will be calling Orbitz to discuss how this dump was listed as a place to stay in Colorado Springs.

| Lake Forest, California Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 1 /5

Great for the price!

Would recommend Mon, Aug 31, 2009
There was no problem checking in to the hotel, but the room smelled like cleaning products and cheap air freshener. I had to open the window and turn on the air to freshen up the place. Other than that, the room was well worth the price.

| NY Couples

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 5 /5

Crestwood Suites - Colorado Springs

Would recommend Tue, Aug 25, 2009
This is a relatively simple, extended-stay location. Some travelers would miss the amenities (no breakfast, daily housekeeping by request only, etc.), but the price was stunningly low, and well worth it compared to other locations nearby. Rooms were simple but clean and neat. The facility is relatively new.

| Des Moines IA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5