Sunset Marquis Hotel

The hotel is beautifully laid out and the location could not be better -- the Los Angeles we dream of! The service was impeccable -- each staff member we encountered was friendlier than the last. Food was great and the restaurant was incredibly pretty - it was a place you'd invite friends to. Only housekeeping left something to be desired -- they only sort of moved things around and didn't give the feeling they'd really cleaned. Also, through [...] we booked a "superior" room, which was very shabby and needed renovation. Luckily, we were able to arrange an inexpensive upgrade to a villa which was much preferable, cleaner and newer -- although still dark and our two kids still had to sleep on two couches -- for a premium room!

The hotel was very beautiful, food was fantastic, beds were the most comfortable I've ever slept in. The services wasn't so hot. The majority of the staff gave us dirty looks and treated up like we should have been there, so we stayed in out room most of the time. I would NOT recommend this hotel to anyone because of the service.

We love the Sunset Marquis & will definitely be back to stay there again when in LA. This was our first time staying there and we were so impressed with the service, the location, and the beautiful hotel, including the grounds and the room. I had booked a Jr. Suite and had called the day before we checked in to request a room with a pool view, as it was my husband's birthday and I wanted to ensure we had a nice view. The hotel clerk was so nice and friendly and confirmed a room with a pool view. When we arrived to check in the next day, the hotel clerk immediately wished my husband a happy birthday and informed us that they had taken the liberty of upgrading us (free of charge) to a delux suite to make our stay and my husband's birthday all the more special. Our room was amazing. We were on the 1st floor and our suite opened up right to the main pool, with 2 sun chairs right outside the bedroom. The bed, was incredible! It was so nicely made and inviting. There were 8 large down pillows and a huge down comforter over the down pillow top over the matress...it was like a giant Heavenly marshmallow. The grounds of the hotel are beautiful...you definitely don't feel as though you're in LA. However, you still have the convenience of being right in the heart of West Hollywood, as it is right off the Sunset Strip. The grounds are lush, green, and private. There are 2 pools which are flanked by lounges, cabanas, and nice big beds to lay out on. The service at the pools is wonderful as well. My husband and I enjoyed laying out and drinking cocktails and walking around the property...where we happened to come across Orlando Bloom in passing. That night we had dinner reservtions at the Water Grill in downtown LA...the valet was quick and efficient in getting us our car and the restaurant was only 20 minutes from the hotel, including traffic. After dinner we returned to the hotel to drop off our car and the valet promptly called us a cab to take us to a club a mile away on Santa Monica Blvd. for a b-day party. After returning to the hotel around 1:30 am, we stopped in at Bar 1200 for one more night cap and enjoyed the dark, loung-y vibe. Afterwards we retired to our suite and slept soundly in the marshmallow bed. I would recommend this hotel to anyone. We had a wonderful time and felt compeltely spoiled our entire stay, which was only one night, but still, we had an amzing time and will definitely be back. Also, the toiletries in the rooms include a large assortment of Aveda products...a big plus!

Lovely stay. Super comfy bed. Great staff. I even got hugs! I liked the music playing in common areas. Way cool. Needed a groovy hotel to attract my son's friends, denizens of the tribes of Sunset.Didn't try pool, cloudy & rainy day.