$195 Avg/night
Rate and special offer based on Check-in: Aug 25, 2015 Check-out: Aug 26, 2015

Sheraton Universal Hotel

4 stars
View map of 333 Universal Hollywood Drive, 333 Universal Hollywood Drive, Universal City, CA 91608

Hotel Overview

Reviewer score
3.7
out of 5
62 reviews
great place

nice place and location just a little overpriced and they charge for parking See full review

  • PAUL ISHAYA
  • Jul 21, 2015
Good Hotel

Excellent Stay, Great pool, Good Dining, courteous service. See full review

  • Glenn R.
  • Dec 30, 2014
A business and leisure hotel in LA's entertainment capital—next to Universal Studios Hollywood in Hollywood Hills—we host reality shows, musicians visiting the Hollywood Bowl or The Greek Amphitheatre, and stars from film and TV at NBC Universal, Disney, and Warner Brothers. We're pleased to offer over 30,000 square feet of state-of-the-art meeting space, enabling us to fulfill your needs for any event. Then, during downtime, Sheraton Fitness and our attractive outdoor pool make it easy to enjoy this home away from home. Our 457 guest rooms boast great views of Universal Studios or the Hollywood Hills from our 20-story tower. Our pool and spa are closed for renovations until summer begins; alternate arrangements have been made so that guests can still enjoy a refreshing swim.

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Sheraton Universal Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Concierge desk
ATM/Cash machine
Wake-up service
Currency exchange
Internet
High-speed internet
Parking
Parking
Room
AM/FM alarm clock
Hairdryer in room
Turndown service
Cribs available

Dining

Poolside Lounge
For an afternoon pause from the hustle and bustle of Hollywood, our seasonal outdoor Poolside Lounge serves light bites and cocktails to help you enjoy the California sunshine from the pool deck.
In the Mix
Our sleek lobby bar offers an impressive selection of international vodkas as well as creative cocktails and fine spirits of all types. Sample our drinks and light bites at the oval bar on leather stools, or in the lounge area overlooking our pool.
The California's
This uplifting modern venue, located on the terrace level, offers indoor and outdoor dining as well as a daily breakfast buffet, full of energizing and healthy options for all appetites. À la carte menus are available for three enticing meals a day.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Sheraton Universal Hotel

Overall score

3.7 / 5
5.01.0
62 out of 62
Amenities:
3.6
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
4
Location:
4.5
Value:
3.4

74% would recommend to a friend.

Sort by:
Review of Sheraton Universal Hotel

Reviewer score

5
5.01.0
christopher 1
Mission Hills, CA 93436, USA
Sep 30, 2011

one nite getaway

Had a nice time...room and view was perfect and the staff was helpful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

Many restaurants close as well as the hotel bar and restaurant

Review of Sheraton Universal Hotel

Reviewer score

5
5.01.0
PAUL ISHAYA
Business
modesto
Jul 21, 2015

great place

nice place and location just a little overpriced and they charge for parking

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Sheraton Universal Hotel

Reviewer score

4
5.01.0
Fosterblaster
Business
N/A
Apr 6, 2015

Staff Are Very Welcoming

The hotel property and location are very good, but the staff from beginning to end were very friendly. First impressions are so important. The parking valet, the front desk, the lobby barman, the dining room servers--all very hospitable. Room service was good, dining room excellent, and if you want a change of pace for elegant dining or weekend brunch, walk across the parking lot and up the glass elevator to the adjacent Hilton.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Universal Hotel

Reviewer score

5
5.01.0
Glenn R.
Business
N/A
Dec 30, 2014

Good Hotel

Excellent Stay, Great pool, Good Dining, courteous service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Universal Hotel

Reviewer score

5
5.01.0
Adventure Grandma Karen
Business
Olympia Wa
Dec 8, 2014

Your every whim is their command

Family of five had some special requests. All requests were accommodated without hesitation. Great staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Universal Hotel

Reviewer score

4
5.01.0
Waycool
Business
San Diego
Nov 10, 2014

Universally located

Close to all the studios and other Hollywood attractions great friendly staff, comfy rooms, luscious poolside restaurant. Highly recommend breakfast buffet

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Take advantage of subway, trolley, or bus to other attractions.

Review of Sheraton Universal Hotel

Reviewer score

4
5.01.0
Missamyd
Business
New York
Oct 4, 2014

Decent hotel by Universal

Good, clean hotel. Room service stops early but other than that it's a good location,easy to get around if you have a car

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Time-saving tip: In Hotel

Bring a car, it's close to Mullholland Drive - 5 mins from a great view of the Hollywood sign

Review of Sheraton Universal Hotel

Reviewer score

5
5.01.0
King Suite Ken
Business
Los Angeles
Sep 3, 2014

Universal Sheraton

Walking distance from city walk a plus they also have a complimentary shuttle that will drop you off. I stayed in the Jr. suite that overlooked the pool. I would definitely recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

City walk/ universal studios

Review of Sheraton Universal Hotel

Reviewer score

5
5.01.0
King Suite Ken
Business
Los Angeles
Sep 3, 2014

Universal Sheraton

The universal Sheraton is leaky walking distance from universal studios/ city walk. They offer a complimentary shuttle as well if you don't want to walk or drive. Nice pool area and very courteous staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

City walk / universal studios

Review of Sheraton Universal Hotel

Reviewer score

3
5.01.0
AnonReview11
Business
Kentucky
Aug 31, 2014

Just alright

Really great staff, great pool area and great transportation to universal citywalk..but - it has alot of stuff to work on. No wifi, no fridges in the rooms, they were tearing up carpet while we were there. It was just ordinary - wish i would've stayed in Hilton universal - it made our place look pitiful next to it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Instead of Venice Beach - go to Manhattan Beach Pier. You will not regret it, not busy and great local restaurants around the pier.

Review of Sheraton Universal Hotel

Reviewer score

4
5.01.0
Adrimita
Business
Monterrey, Mexico
Jun 20, 2014

great staff

the staff was always very gentile. I'd recommend taking more care of rooms maintenance. While there once the sink didn't work and another day I ran out of water

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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