Big Pines Mountain House

check in -Right name wrong address, could not do it early for late evening return. all room equipment worked, space fir table & chairs, shower only, dripped, quiet at night, bkft starts at 7:30, good bed. conveinent location. Used room only for sleeping, good value.

I enjoy this motel because it is simple, clean and in a good location. the staff are friendly and accomodating.

What you see is what you get here. It's simple, basic, clean, friendly....and very close to the reason many people come to South Lake. You are a very short walk from the village, the casinos, gear rental shops etc. I've stayed here many times and the rooms are always clean. I think this is one of the better values in South Lake.

Great price and value Great location, close to casinos Great staff, very helpful. Room clean and timely maid service Snack basket is great well maintained area with snow plowed in parking areas

We were put in the older section of the hotel that I think was not remodeled as recently. Very clean, liked the shampoo and soap, bed was very comfortable. The shower needs to be replaced, I felt like I was going to fall through the floor. The shower faucet dripped.

The room is large, clean & well stocked. There were 5 pillows on each queen bed, very comfortable. The bathroom had 4 large bath towels, not the little ones some hotel provides that barely big enough to dry our behinds. The carpet is old but is clean. The room was stocked with microwave, mini referg, dining table & chairs, welcome basket(fee items), large dresser & a 20" TV. The morning coffee is plenty but not strong & not very hot. Other breakfast items are in good supply & tasty. The grounds are well kept. The stairs to 2nd floor had all weather carpet to provide sure footing. The lobby is clean. The hotel locates just a block from the Heavenly gondola, an easy 5 minute walk. The staff is polite. We enjoyed our stay & we shall return whenever possible.

The stay was good. The room and bathrooms were very clean. Good breakfast. Good location.

We had chosen this lodging because of its proximity to the lake, and past reviews highlighting its good value and cleanliness. Upon registration, when enquiring about facilities the hotel advertises as available to ALL the guests, we received rude and tonally unpleasant responses indicating that as we booked through your company we were excluded. The breakfast is minimal, even for this star rating. Our stay was for 4 days, and we had bought fruit and milk, which we stored in the fridge. The cleaners unplugged the fridge and so at the end of the day, all the food was spoiled! Disinterested responses from the staff. The room was clean, and it is centrally located. But this facet of our stay was disappointing, and as tourists, most unwelcoming!

The location of this hotel makes it a 'gem in the ruff.' Loved the location, smoke-free charm of the room. Staff was very welcoming. Would stay there again!

Hotel was clean and roomy. The front desk checked us in early even though the sign said they were not able to - appreciate it! Great location to the Concert venue at Harrah's - walking distance to everything you need in So. Lake Tahoe. Didn't get a chance to check out the beach access, but will definatly stay here again to check it out. Good place for the price.