$69 Avg/night
Rate and special offer based on Check-in: May 4, 2014 Check-out: May 5, 2014

BEST WESTERN PLUS Carriage Inn

3 stars
5525 Sepulveda Boulevard, Sherman Oaks, CA 91411
Hotel Overview
Reviewer score
3.7
out of 5
272 reviews
Burbank Best Western

Everything great here, we stayed 3 days. I was worried about the proximity to the freeway being a... See full review

  • Sandy Lu hoo
  • Feb 16, 2014
Great Location and Nice Staff

I had a pleasant stay there for 2 days. The room is clean and comfortable, with its own heater. I... See full review

  • baton super poodle
  • Jan 6, 2014
This North Los Angeles hotel is 6 miles from Universal Studios, 7 miles from Hollywood, and 15 miles from Santa Monica.
Guests enjoy access to an outdoor pool and spa tub surrounded by lounge chairs and palm trees. The hotels' restaurant offers 24-hour dining and includes a cocktail lounge. Complimentary amenities include complimentary parking and wireless internet access along with free local calls and cable tv. Video games and pay movies are available. Conveniences include in-room safe, refrigerators, coffeemakers, and hair dryers. Guests can request microwaves. The hotel also offers the amenities like dry cleaning, lobby.

BEST WESTERN PLUS Carriage Inn Rooms

DELUXE - KING
One King Bed.Coffee/Tea maker with 100% Colombian coffee, Refrigerator, Lounge Chair/Ottoman, mp3 clock radio, In Room Movies, Free WIFI and Free Parking.
DELUXE - QUEEN
Two Queen Beds.Coffee/Tea maker with 100% Colombian coffee, Refrigerator, mp3 clock radio, In Room Movies, Free WIFI and Free Parking.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

34.1714 -118.4667
Area served
Sherman Oaks
Nearby airports
International Airport: Los Angeles International - 25 miles
Domestic Airport: Burbank Airport - 7 miles
Closest Public Transportation: Metro Orange Line 3/4 file/Metro Bus Stop-corner
Closest Major City: Los Angeles
Area description
Situated in the North Los Angeles area, Best Western Carriage Inn is convenient to I-405. Popular attractions within 10 miles of the hotel include the Hollywood Walk of Fame, Universal Studios, and California State University

Dining

Hotel Restaurant
This Los Angeles-area Best Western's on-site restaurant is open 24 hours a day and the lounge is open nightly.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (272)

Ratings and reviews for BEST WESTERN PLUS Carriage Inn

Overall score

3.7 / 5
272 out of 272
Amenities:
3.5
Room cleanliness:
4.1
Hotel staff:
4
Room comfort:
3.9
Location:
3.8
Value:
3.8

88% would recommend to a friend.

Sort by:
Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

4
Shanderz
Los Angeles, California
Apr 9, 2014

Positive experience- highly recommend

The overall experience was amazing. We stayed at this hotel for a week and the rooms were always cleaned when we arrived back at the hotel after long days of viewing the city. The pool was great and we were in there at least once a night. However I did notice they could have cleaned the pool more often. Probably was cleaned every 2-3 days by the looked of it. There were just flower and plants in the pool. Hotel is right beside a Denny's which I found convenient and the food and service there is fantastic. The only experience I had that I was unsatisfied was when a high school group came to stay at the hotel and they weren't well behaved. We had a group of kids yelling and screaming right in front of our door. We had to ask them to be quiet and they still didn't listen. They were also running all over the place at 7am and when they were in the pool they were just as loud and inconsiderate of those around them. Nonetheless they were only there for a night or two and I was still able to enjoy my trip. I would book here again despite all that

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Not Applicable

Buy Go LA Pass and go on the Warner Brod Studio Tour, universal studios, six flags and many more. We paid $180 each for a three day pass that gets your free admission to about 30 different activities. Well worth the money spent!

Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

3
Bob Oku
Los Angeles, CA
Apr 7, 2014

Bad Parking makes a great room only OK

Romm and staff were Very Good, but parking is the worst. 3 times coming back after midnight, I've had to park off site: once around 1/4 mile away. Tired to get the hotel to have 1 assigned parking spot per room, but was always ignored. Stay here, unless you got out at night.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
1
Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

3
Staying somewhere else
Orinda, CA, USA
Mar 26, 2014

Suited our needs

Perfectly situated for our needs. Room was comfortable, but the bathroom area was a bit tight for two people.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

3
T.Slim
Business
Seattle
Mar 26, 2014

Tower suite review

I have stayed in the King suites previously, so this review is only regarding the two-bed tower suites: Noise level is slightly higher on the 3rd floor of the tower, parking near the tower rooms is not usually enough if all the rooms are booked, you'll find yourself parked across the property or on the street if you come back to your room late enough. The elevators are a little scary. One of them's door doesn't close all the way immediately (it will eventually when the elevator starts moving) but they are relatively fast at least. Rooms are much the same as the King bed rooms in the main courtyard, they seem slightly smaller, but that may just be because there are two beds in the room instead of one. Bathroom is adequate, but not luxurious. Best feature is that you are close to the Jacuzzi. I will likely stay here again, but I'll probably not stay in the tower again unless something goes wrong with my booking.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

2
Unkeldude
San Jose,Ca
Mar 26, 2014

Last minute mini vacay

First room we stayed in had this horrible knocking coming from the inside of the wall. I spent almost an hour trying to figure out what it was but couldn't. This knocking went on and on through out the first night. On top of that, the pocket door to the bath room was off the track and did not close all the way. Leaving a open 4in gap (Peek-a-boo). Luckily the staff was nice enough to move us to another room that was much better. Pros: Close to Freeways, $10 off at Denny's, Bed is pretty comfortable, up to date electronics, A/C works very good, water pressure is very high, free wi-fi, wall safe. Cons: Parking is horrible, A lot of street/traffic noise, outside needs a lot of TLC, Not worth the price, more like a motel than a hotel, walls are kind of thin. Conclusion: if you need a place to sleep just for the night, then this place is ok. But any longer then I would rather shell out an extra $60 and at a nicer hotel or something a little less risque.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
2
Value:
1
Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

3
Needing Sunshine
vancouver, wa
Mar 15, 2014

I'd stay here again

The big negative to our time here was the remodel, and I can't really blame anyone for that. A hotel has a right to remodel! So it's too bad that our window overlooked the dumpster. There was only noise during one day, and never at night. We had to use different stairs. Neighborhood borderlines scary when you go north or east, but I did feel the hotel was a nice one, and convenient to be close to 405 and the galleria. The pool was nice and staff was friendly and helpful. Just be sure to check if they're done with the remodel if that kind of thing would bother you. Otherwise, I do recommend this location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
3
Dining tip: Short walk from hotel

Zankou Chicken across the street. Galleria a short drive down the street, with plenty of options there.

Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

2
ebgf6
NEW YORK STATE
Mar 14, 2014

COULD USE SOME HELP...

WE WERE ONLY IN L.A. FOR A FEW DAYS TO VISIT AN AILING RELATIVE. AT FIRST GLANCE THE BEST WESTERN CARRIAGE INN WAS VERY ATTRACTIVE AND THE ROOM WAS VERY CLEAN. PROBLEM WAS.....THE SECOND DAY THE HOT WATER WAS ALMOST NON EXISTENT..I SHOULD HAVE SAID SOMETHING BUT WE WERE IN A HURRY...THE THIRD DAY (WE WERE CATCHING AN 8:00 A.M PLANE)..THERE WAS NO HOT WATER AT ALL..THE NIGHT BEFORE MY HUSBAND WENT TO GET SOME BOTTLE WATER AND THERE WAS NONE...NOT IN THE MACHINE..NOT ANYWHERE.. ASIDE FROM THAT..THE LOCATION FOR US WAS PRETTY GOOD. WE WERE VERY CLOSE TO BUS LINES WHICH ENABLED US TO GET WHERE WE WANTED TO GO.....THE TRAFFIC WAS NOT TERRIBLY NOISY BUT THE PARKING LOT WAS..LOTS OF TRUCK SOUNDS AND IT STARTED VERY EARLY.....LIKE 6 A.M....AND THROUGH THE NIGHT AS WELL...

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

4
Chuck35
Middleboro, MA
Mar 13, 2014

Lovely experience

The hotel is clean & neat looking - the room had 2 queen sized beds that were very comfortable. The pool is not extra large but we enjoyed it, For us the area was perfect - near relatives and friends that we wanted to see & not too far from LA, Hollywood, & the airport. The staff in the office were very helpful and pleasant. We definitely would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

4
kat satisfied vacationer
South milwaukee, wi
Mar 10, 2014

Great family getaway,

We came to visit relatives with our son, perfect vacation with access to attractions. Blow dryer was broken and was immediatly taken care of. Staff very frendily and helpful, rooms very clean. Would like microwave in room, but you can request one. Excellent experience. Thank-you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN PLUS Carriage Inn

Reviewer score

4
Dolce B
Business
San Ramon
Mar 3, 2014

Leaking walkway and rooms

Third floor of one bldg had one part leaking. The first room they gave us was leaking was well. They gave us a new room immediately which is good. Room was clean, there was a divider between the beds and the wash are before the bathroom, which gave a little privacy when with company. Location is okay, area seemed safe and a few minutes away from downtown LA and Hollywood. However there wasnt much in the neighborhood, only a Denny's by the hotel. No comp breakfast, which makes it a little expensive. They let us checkin earlier than 3pm which is the best thing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Short drive to Burbank. Have breakfast at Porto's. Universal Studios is less than 10 minutes away from there.US 101 is close by the hotel.

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