Hotel Overview
Anniversary Weekend
Once we found the hotel the ease of checking in was easy.
See full review
-
Voodootribe
- Sep 4, 2011
Will definitely come back
Our family stayed here two years ago when we helped move my son into the UCSC dorms and so when we...
See full review
-
Bruin Forever
- Jul 14, 2011
Quiet retreat near redwoods and 10 minutes from local beaches
Experience the serenity of Northern California from full-service accommodations at Hilton Santa Cruz/Scotts Valley. This mid-size conference hotel between San Jose and Santa Cruz occupies a relaxing spot in the west hills of the Santa Cruz Mountains and is ideal for families and business travelers visiting redwood coast destinations. Services include a 24-hour business center, on-site restaurant, outdoor pool and in-room massages. Be in the stir of Santa Cruz and the University of California in ten minutes.
Hotel Map
6001 La Madrona Drive, Santa Cruz, CA 95060
- Nearby airports
- San Jose Intl Airport, (SJC), 25.00, S, Mile; San Francisco Intl Airport, (SFO), 55.00, S, Mile; Monterey Peninsula Airport, (MRY), 45.00, N, Mile
Amenities
- Business center
- Conference Facilities
- Exercise Gym
- Fitness center
- High-speed Internet
- Internet Access
- Jacuzzi
- Meeting/Banquet Facilities
- Pets allowed
- Pool
- Restaurant
- Wheel Chair Access
- Wireless Internet
Dining
- Restaurant
- onsite
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (12)
Ratings and reviews for Hilton Santa Cruz/Scotts Valley
- All travelers (12) 3.8 / 5
- Couples (9) 3.8 / 5
- Families (3) 4 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.1
- Room comfort:
- 4.5
- Location:
- 4
- Value:
- 3.3
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
rwturnbow
Holiday away
Wonderful hotel, excellent staff, didn't realize that the hotel was dog friendly, otherwise we would have brought our a little girl.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Voodootribe
Anniversary Weekend
Once we found the hotel the ease of checking in was easy.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Dining tip:
In Hotel
The menu was ok.There was nothing that really stuck out.
Reviewer score
Would not recommend
Jason F
Customer Service was Terrible
The room was nice; I'll give them that but at $383.00 dollars a night, its something I would expect. Customer service on the other hand was terrible and I wouldn't waste my time or my money there again. Maybe that's why they filed for bankruptcy last year. I would expect when you call them and ask about early check in… they would minimally as your name to at least "pretend" to look up your reservation before they just say no. It might just be me, but when a guest is asking about early check in, I'd find the room they were staying in, and put a rush on the housekeeping…But again, that's me!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 1
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Bruin Forever
Will definitely come back
Our family stayed here two years ago when we helped move my son into the UCSC dorms and so when we were getting ready to move him into his new condo this was my first choice. The location is convenient and lovely. Having an onsite restaurant that is open past 10 PM is great (everything shuts down at about 10 or earlier!). My son and his roommates were happy with their room and the space they had. We had a little trouble with the bathroom sink, but the staff came quickly (and quietly) to fix the issue. We will definitely come back!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
The restaurant service was fantastic; the food was good and reasonably priced...more importantly, it was still OPEN (we arrived after 8:30 PM)!!
Reviewer score
Would recommend
pdogg
the best
my stay at the hilton was every good. The room was every clean. the staff was every nice all the time i was walking out of the hotel and then when i want back to my room the staff would alway told if i need something. i would stay at the helton again...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
T&K Proctor
Hilton Scotts Valley Review
Absolutely beautiful and really comfortable. We very much enjoyed ourselves, and the staff was very, very helpful and personable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Rare outing for the UCSC Dad.
so n so
Friendly and clean. It took several request for a remote controle. Food not impressive, it seams the common practice to serve day old baked goods. had to request, again, for fresh.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
Morgan Riccio
Hilton Santa Cruz/Scotts Valley
Very nice Hotel, very lovely area. King Size bed in the room was the most comfortable bed I have ever had in a hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Bud
Excellent...wonderful location
We visited family nearby...we did not have a car...business and food establishments were nearby... A map of the area would have been nice to provide...listing what was in the immediate area. I asked for additional coffee for mornings...and this was never provided..[a real bummer]...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Shopping tip:
Short walk from hotel
a good morning walk if you want to visit one of the local eatires in the area
Reviewer score
Would recommend
JandK
Nice, Quiet
Good location. Quiet. Near Mt Hermon Conference Center. Beautiful ocean and Redwoods. Very relaxing
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Change search
Hotel Map
Other hotels
- Inn at Pasatiempo
- Knights Inn Santa Cruz Beach/ Boardwalk
- Santa Cruz Dream Inn, a Joie de Vivre Hotel
- Coastview Inn Santa Cruz
- Hilton Santa Cruz/Scotts Valley
- Holiday Inn Express Hotel & Suites SANTA CRUZ EAST
- Days Inn and Suites Santa Cruz
- Ramada Limited Santa Cruz Water Street
- BEST WESTERN Inn
- BEST WESTERN PLUS All Suites Inn
