$164 Avg/night
Rate based on Check-in: Jul 10, 2015 Check-out: Jul 12, 2015

Extended Stay America - San Francisco - San Mateo - SFO

2 stars
View map of 1830 Gateway Dr, 1830 Gateway Dr, San Mateo, CA 94404

Hotel Overview

Reviewer score
3.0
out of 5
21 reviews
Business Trip

Room was clean, staff was courteous, location was great. But the price was steep for a night. If it... See full review

  • Arun V.
  • Dec 29, 2014
Business Trip

Room was clean, staff was courteous, location was great. But the price was steep for a night. If it... See full review

  • Arun V.
  • Dec 19, 2014
At Extended Stay America, only 20 miles from San Francisco, guests find a friendly home away from home whether they stay a day, a week or a month. Fully equipped kitchens in each of our 137 spacious suites, free grab and go breakfast, and onsite laundry facilities offer guests freedom and ease, while free WiFi and flat screen TVs with premium channels allow both work and relaxation. Savvy business and leisure travelers alike find our hotel the convenient, affordable, smart choice. … Hotel requires guests to place a valid credit card on file upon arrival for incidental charges or damages to the guest room. If guest cannot provide a credit card, hotel collects a cash room deposit in the amount of 100USD per stay per room. At check out, the room will be inspected, after satisfactory inspection, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure. …Hotel requires a valid credit card on file upon check in for incidental charges or damages to guest rooms. If no valid credit card or guest is paying cash, a cash room deposit in the amount of 100USD per stay per room is collected. After satisfactory inspection at check out, room deposit will be refunded. Refunds over 100USD will be refunded by check within 14 days of departure.

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Extended Stay America - San Francisco - San Mateo - SFO Rooms

Deluxe
DELUXE STUDIO-KING BED
Standard
STUDIO-QUEEN BED
Standard
STUDIO-QUEEN BED
Studio
STUDIO-2 QUEEN BEDS

Amenities

  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Free local telephone calls
FEMA approved
Activities
Fitness center or spa
Jacuzzi
Sauna
Children's activities
Golf
Jogging track
Tennis
Play ground
Racquetball courts
Boating
Scuba diving
Fishing
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Maid service
Security
In-Room Safe
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
Kitchen
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Microwave
Bathroom telephone
Temperature control
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Bath tub
Bidet

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Extended Stay America - San Francisco - San Mateo - SFO

Overall score

3 / 5
5.01.0
21 out of 21
Amenities:
3
Cleanliness:
3.5
Hotel staff:
3.4
Comfort:
3.2
Location:
3.7
Value:
3.1

71% would recommend to a friend.

Sort by:
Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

1
5.01.0
Boomersales
Business
Sacramento, CA, USA
Nov 11, 2011

Death by smokey room.

I checked in late 11pm so, there really were not any other options. I requested a Non-smoking room and recieved what must have been a poker room for the stench. Sheets, pillows, walls, carpet excreated tobacco. After the worst night sleep in my 41 years checked out with swollen eyes and headed to my 6am. Will never return.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
5
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

2
5.01.0
Caramelsugar
Business
Los Angeles
Jul 10, 2012

Safe Haven for Single Traveler

Front desk representative seemed very annoyed and was somewhat rude upon arrived at 1:30pm and asked about possibility of early check-in. Came back at 3PM, she was gone and another young man waited on me. He was excellent host and offered all services available . Never got room temperature adjusted properly. Staff not available to fit that. Thought restaurant on premise. Not so. Had to find restaurant/grocery store. Bed pillows extremely uncomfortable. Never got them right. Maybe should have brought my own as this interferred with sleep (along with room temp). On positive note: nice sized room and bathroom. Kitchen and full sized fridge, flat screen tv were great! Would consider staying there again if cannot find a better hotel within price range.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Hotel on San Mateo side of freeway. Foster City on other side. Several good restaurants (Mimi's, BJ's,)near Target on Foster City side.

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

2
5.01.0
Will1
Business
Santa Clara, CA, USA
Jan 3, 2013

OK

Room is just ok. the bed was hard and the room smell funny like food or cigars.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

2
5.01.0
skutch
Business
East Troy, WI
Jun 25, 2010

Not the best deal; not the worst

Many nearby hotels were booked; since I needed to leave 4:30a for airport no competitors shuttles were available; made this the frugal choice. Rood need new carpet, NEW BEDDING, needs shampoo for heavens sake! (Sure this is an extended stay but for one nighters make with the shampoo)

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

Tokie's Sushi. Superb. Everybody say hi to Akira-san the super sushi chef and to Victor and Tokie herself.

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

2
5.01.0
Not impressed 27
Business
Nj
Jun 30, 2014

Not impressed

The hotel itself was fine. I was lied to multiple times by employees. I had called the 800 number since I couldn't get through to the hotel and was told they had free transportation from the airport. I got in touch with the hotel itself to verify and they said no but it was only a 10 or 15 dollar cab ride. It was about 40. Unimpressed

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

2
5.01.0
Not impressed 27
Business
Nj
Jul 14, 2014

Been had

This company lied to me about transportation back and forth to the airport. Ended up spending an extra $40 on cab fair :(

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

2
5.01.0
SWG.989
Business
Mansfield
Jan 15, 2015

Value priced, little else

The location was the selling point. However, i could not get certain standard amenities such as a usable iron. Would stay here again, reluctantly.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

3
5.01.0
Apple1234
Business
Santa Barbara, CA
Dec 7, 2012

Good budget hotel

Good choice for those working near the area. Located in office park so convenient if you're there for business. Good freeway access.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

3
5.01.0
Ms. Lor Lor
Business
Los Angeles
May 22, 2013

Pet Friendly

This hotel is extremely pet friendly. I have a medium size dog and only had to pay $25 a night for him to stay. They even made sure we were located in a lower traffic area so my dog wouldn't bark at the noises.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Extended Stay America - San Francisco - San Mateo - SFO

Reviewer score

3
5.01.0
jack in the box 2
Business
Cape Cod
Aug 26, 2013

Extended Stay America

Nice helpful staff, clean room, decent bed, nice grounds. The only problem was the building was built with metal studs, so cell phone reception was nil inside, and the walls carried sounds from the outside and adjoining rooms like there was no wall at all. great place for someone hard of hearing or with great earplugs

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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