BEST WESTERN San Mateo/Los Prados Inn

3 stars
2940 S Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
Hotel Overview
Reviewer score
3.2
out of 5
23 reviews
Great for frisco weekend getaway

This hotel was easy to access and very comfy! Good TV channels too! :) See full review

  • Jamie Ann
  • Oct 1, 2013
Nice location

Good proximity to the airport. Nice facility and staff. See full review

  • SMMPT
  • May 22, 2014
Welcome to the BEST WESTERN San Mateo/Los Prados Inn! Our San Mateo hotel is in the prime location to the San Francisco International Airport and San Mateo Expo Center. San Mateo, CA hotels are in the perfect spot so that guests can explore everything the region has to offer. Whether you want to visit the local shopping centers or discover a new favorite restaurant, our San Mateo hotel delivers a great location, friendly staff and well-appointed rooms with free Wi-Fi. Many restaurants are within walking distance of the property, so it's easy to try out a variety of local eateries. Convenient access to San Mateo Expo Center and San Francisco International Airport are a couple of reasons why guests choose our San Mateo hotel. Some guests are visiting Coyote Point Park for the hiking trails and photography opportunities. CuriOdyssey is a natural history museum and wildlife center nearby, and is fun for the whole family. We're a good, central location to many Bay Area attractions, and it's just a short drive to many destinations. Located near the San Mateo Bridge, it's simple to get to your attraction of choice. Guests traveling on business especially enjoy being close to the business districts. A few of our regular guests are employees of Oracle Corporation and Franklin Templeton Investments. Our San Mateo hotel is located within Silicon Valley. Since we're also located near San Francisco Airport, it's easy to catch a red eye or get to the airport quickly. Our San Mateo hotel offers a complimentary breakfast buffet every morning so that guests start the day off right. Features include piping hot eggs, a selection of breads and pastries, fresh fruits, hot and cold cereals, yogurt, and 100% Arabica coffee and chilled juices. Restaurants may be steps away, but leave the most important meal of the day to us. Reserve your room at BEST WESTERN San Mateo/Los Prados Inn today and take advantage of great value!

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BEST WESTERN San Mateo/Los Prados Inn Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,SMOK,HI SPED NET,MICRFG,COFMKR,IRON,HAIR,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACCESSIBLE,BATHTUB,SMOK,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,HI SPEED,MICFRG,COFMKR,HAIR,IRN/BRD,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED,MICFRG,COFMKR,HAIR,IRN/BRD,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,SMOK,HI SPED NET,MICRFG,COFMKR,IRON,HAIR,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,NSMK,HI SPEED,MICFRG,COFMKR,HAIR,IRN/BRD,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,3RDBED DBL,HISPD,MICFRG,COFMKR,HAIR,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,SMOK,HI SPED NET,MICRFG,COFMKR,IRON,HAIR,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED ACCES,MICFRG,COFMK,HAIR,NOSMOKE,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,MOBILITY ACCESSIBLE,BATHTUB,SMOK,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Golf
Horseback riding
Dining
Free breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Business center
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
FAX
Conference facilities
Copy service
Internet
High-speed internet
Parking
Free parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
AM/FM alarm clock
Hairdryer in room
Microwave
Cribs available
Ironing board

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (23)

Ratings and reviews for BEST WESTERN San Mateo/Los Prados Inn

Overall score

3.2 / 5
5.01.0
23 out of 23
Amenities:
3.2
Room cleanliness:
3.6
Hotel staff:
3.6
Room comfort:
3.5
Location:
3.9
Value:
3.5

70% would recommend to a friend.

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Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

3
5.01.0
Arun V.
Business
Charlotte
Dec 19, 2014

Business trip

Free breakfast. Room was ok. the location is ok. Staff was good. Value for money. Would stay here even if it was personal trip

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

2
5.01.0
Directors
Business
Foster City, CA
May 30, 2014

Bad communicaton / Customer Service

We had purchased four rooms through a travel third party. We called the hotel to check that everything was OK and thankfully we did because when we called, the receptionist there was completely clueless. She told us it was not paid, although it was pre-paid. They had the rooms wrong and the person whom we spoke with was very uninformed and not interested in helping or solving the issues. We ended up having to call the agency twice and it finally was resolved.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

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Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

4
5.01.0
SMMPT
Business
San Diego, Ca
May 22, 2014

Nice location

Good proximity to the airport. Nice facility and staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

3
5.01.0
crrod
Business
portland, or
Feb 10, 2014

Little above average but great location

Older but renovated hotel. New beds, internet, nice TV, etc. Has a great plaza 50 yards away - anything you need. Every kind of oriental restaurant you could want.....

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

2
5.01.0
Mobile Bartender
Business
Los Angeles, CA
Dec 12, 2013

Not rated correctly

This was rated as a three star, but it barely deserves a one star rating. I was very disappointed in the room. First of all, we were given a handicapped room, when we didn't need one. It was a very cold night and it took the heater a few minutes to get going. It was one of the old window heat pumps that made a lot of noise. There was either low or high settings and it seemed like the room was either too hot, or too cold. The carpet and decor seemed old and drab. Worst of all, the WIFI barely worked. I was trying to do a project online while there and the connection kept dropping out. I called the office, and they just acted clueless. There are definitely better hotels in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

2
5.01.0
Sosyo
Business
Boston
Dec 7, 2013

Good location and inexpensive. Not very fresh

I expected a much cleaner room. Carpets were old and sticky. Definitely not 3 star

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

3
5.01.0
FunFunHut
Business
Michigan
Nov 24, 2013

Best Westerb San Mateo/ Los Prados Inn

A descent Inn, easy assess to highway. Staffs are very friendly. 1-2 night stay is OK.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

2
5.01.0
Alex verdin
Business
San Mateo, California
Nov 15, 2013

So so hotel

It was just an ok hotel. Too much noise from highway 101

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

5
5.01.0
Jamie Ann
Business
Los Angeles, CA
Oct 1, 2013

Great for frisco weekend getaway

This hotel was easy to access and very comfy! Good TV channels too! :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN San Mateo/Los Prados Inn

Reviewer score

4
5.01.0
garrettj
Business
burlingame, ca
Sep 30, 2013

Overnighter

Good breakfast, free wi-fi and parking. Room had all of the amenities. Only problem was that they only had a smoking room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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