$117 Avg/night
Rate based on Check-in: Aug 1, 2014 Check-out: Aug 2, 2014

Dolce Hayes Mansion

4 stars
200 Edenvale Avenue, San Jose, CA 95136
Hotel Overview
Reviewer score
4.1
out of 5
193 reviews
Honestly, couldn't be happier

Between the beautiful grounds and friendly staff, this hotel really was SO enjoyable! We stayed... See full review

  • Heather Queen
  • Jul 1, 2014
Definitely a 4-star

Great service, especially if you pay online they just zip you in and out of check-in and outs.... See full review

  • kevsta
  • Apr 28, 2014
California dreaming at this stunning and historic San Jose resort

Lined with palm trees, this picturesque 20-acre estate was once a privately owned property, and it's easy to see the meticulous care that went into the Mediterranean Revival-style architecture back in 1905. The Dolce Hayes Mansion was carefully renovated and converted into a hotel in the 1990s and now holds 214 lavish guest rooms and 33,000 square feet of meeting space. There is also a plethora of resort facilities, including a swimming pool, spa, fitness center and two high-end restaurants.

Highlights:
  • Free high-speed wireless Internet throughout the property
  • Two fine-dining New American restaurants, Orlo's and Silver Creek Dining Room
  • Stunning property listed on the National Register of Historic Places
Rooms:

Guest rooms, traditionally decorated to complement Dolce Hayes Mansion's Spanish Colonial Revival architecture, are outfitted with either one king or two queen beds. Multi-line phones and free Internet make working remotely easy, while cushy bathrobes, slippers, board games and movies make relaxation a certainty. Coffee-makers, refrigerators and luxury bedding are standard amenities.

Features:

Being Spa provides an array of pampering treatments, and hotel guests get complimentary use of the spa's sauna and steam room. A heated outdoor pool, fitness center and adjacent park with tennis, basketball and volleyball offer an assortment of ways to stay active. Afterward, guests can ease sore muscles in the indoor or outdoor Jacuzzi or relax over dinner at Orlo's, a fine-dining New American restaurant. Silver Creek Dining Room has healthier options for breakfast and lunch. A complimentary shuttle goes to businesses within five miles, as well as to and from the San Jose airport.

Transportation:
  • San Jose International Airport (19 minutes)
  • San Francisco International Airport (51 minutes)
  • Oakland International Airport (52 minutes)
  • San Jose Convention Center (13 minutes)
  • VTA Light rail station (4 minutes)
  • VTA bus (3 minutes)
Attractions:
  • Los Lagos Golf Course (4.4 mi/7.08 km)
  • J. Lohr Winery (5.1 mi/8.2 km)
  • Raging Waters (7.3 mi/11.7 km)
  • Children's Discovery Museum of San Jose (8.4 mi/13.5 km)
  • San Jose Convention Center (8.6 mi/18.84 km)
  • HP Pavilion (9.1 mi/14.6 km)
  • Winchester Mystery House (12.5 mi/20 km)
  • Paramount Great America (16 mi/25.75 km)
Business:
  • 24 conference rooms with multimedia equipment, T3 Internet lines, Audio/Visual support and ergonomic chairs
  • Smart Meetings Platinum Award, Corporate Meetings & Incentives Paragon Award and Successful Meetings Pinnacle Award
  • Business center with faxing, copying, Internet, shipping and notary services

Hotel Map

37.2621 -121.8204
Nearby airports
Oakland International Airport, (OAK), 44.00, MI, S; San Francisco International Airport, (SFO), 45.00, MI, SE; San Jose International Airport, (SJC), 12.00, MI, NE;
Area description
Suburban

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Dolce Hayes Mansion Rooms

King Junior Suite
li One King Bed li 500 Square Feet li Mansion View li Free Wi-Fi and Parking
2 Queen Beds
Deluxe 2 Queens- coffee maker -robes-refrig - movies-work stations-free HSIA-multiline phone
Parlor Suite
Parlor Suite Queen Bed -sitting area
Mansion Suite
Mansion Suite Queen -located in historic-Refrig mansion-sitting area-free HSIA-VCR-CD Player
ADA-Queen/Queen Room -Roll-in Sh
ADA Accessible-Queen/Queen Room -Roll-in Shower
ADA room - King bed - Roll-in Sh
ADA King bed-Roll-in Shower
ADA -King Room- Transfer Shower
ADA -King Room- Transfer Shower
ADA-Queen/Queen-Transfer Shower
ADA-Queen/Queen-Transfer Shower
Valley Oak Suite
li Two Bedrooms li 900 Square Feet li Mansion or Park View li Free Wi-Fi and Parking
King Bed
Deluxe King Room
1 Queen Bed
Deluxe 1 queen-view of mansion- robes-refrig - movies-work stations-modem-multiline phone

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
24 hour security
FEMA approved
Activities
Outdoor pool
Fitness Center
Jogging track
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Family plan
Services
24 hour front desk
Maid service
Laundry service
Express checkout
ATM/Cash machine
Security
Wake-up service
Meeting/Banquet facilities
Porters
Conference facilities
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Indoor parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Outlet adapters
Bathroom telephone
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
Sprinklers in rooms
Trouser press

Nearby points of interest

  • History Park: 4.5 mi
  • Japanese Friendship Garden: 4.8 mi
  • Happy Hollow Park and Zoo: 4.9 mi
  • Raging Waters: 5.1 mi
  • Willow Glen: 5.2 mi
  • Almaden Quicksilver County Park: 5.6 mi
  • San Jose Museum of Quilts & Textiles: 5.8 mi
  • Children's Discovery Museum: 6 mi
  • The Event Center Arena: 6 mi
  • Los Gatos Creek Trail: 6.1 mi
  • San Jose Center for the Performing Arts: 6.1 mi
  • San Jose Civic Auditorium: 6.1 mi
  • Plaza de Cesar Chavez Park: 6.2 mi
  • San Jose Repertory Theatre: 6.2 mi
  • San Jose Museum of Art: 6.3 mi
  • History Park: 4.5 mi
  • Japanese Friendship Garden: 4.8 mi
  • Happy Hollow Park and Zoo: 4.9 mi
  • Raging Waters: 5.1 mi
  • Willow Glen: 5.2 mi
  • Almaden Quicksilver County Park: 5.6 mi
  • San Jose Museum of Quilts & Textiles: 5.8 mi
  • Children's Discovery Museum: 6 mi
  • The Event Center Arena: 6 mi
  • Los Gatos Creek Trail: 6.1 mi
  • San Jose Center for the Performing Arts: 6.1 mi
  • San Jose Civic Auditorium: 6.1 mi
  • Plaza de Cesar Chavez Park: 6.2 mi
  • San Jose Repertory Theatre: 6.2 mi
  • San Jose Museum of Art: 6.3 mi
  • St. Joseph Cathedral: 6.3 mi
  • HP Pavilion: 6.6 mi
  • SAP Center at San Jose: 6.6 mi
  • Japantown (San Jose): 7.3 mi
  • Heritage Rose Garden: 7.4 mi
  • Rosicrucian Egyptian Museum: 7.5 mi
  • Municipal Rose Garden: 7.6 mi
  • Winchester Mystery House: 8.2 mi
  • Alum Rock Park: 9.4 mi

Dining

Silver Creek Restaurant
Buffet and Ala Carte Award winning Sunday Brunch -Cuisine American Breakfast - 0630 TO 1000 M-SAT - 0630 TO 0930 SUN Lunch - 1130 TO 1400
Off Sight Restaurants
PF Changs Cheesecake Factory Outback Steakhouse
Palm Plaza Lounge
Bar/Lounge Cuisine- Small Plates and Signature Drinks Mon - Fri - 4 PM - 10 PM Sat - Sun - 11 AM - 11 PM Dress Code- Casual

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (193)

Ratings and reviews for Dolce Hayes Mansion

Overall score

4.1 / 5
5.01.0
193 out of 193
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.3
Location:
3.9
Value:
4.1

87% would recommend to a friend.

Sort by:
Review of Dolce Hayes Mansion

Reviewer score

1
5.01.0
Handyhearn
San Jose, CA
Jul 2, 2014

Screwed up our wedding badly

As groom, I had reserved and paid for 5 rooms for the bridal party at this hotel, and had been assured by the manager on duty that a 2 pm late check out was fine. On Saturday, June 28, the day of the wedding, a maid came to the brides room at noon and ordered her and the bridal party to check out. When they went to the front desk to resolve the problem, the maid locked them out and refused to let them in to even retrieve their belongings including the hair and makeup stylist's supplies. They were unable to gain entry until after 1 by which time the bride was in tears, and they had to finish the hair and makeup at the church, delaying the 3 pm wedding by over an hour. So if you want your wedding to be totally messed up and your bride to be a basket case before the wedding thanks to inept and rude staff, by all means go to Hayes Mansion. Very expensive and poor customer service!! I sincerely regret using this hotel. I would not recommend even to an enemy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
3
Value:
1
Review of Dolce Hayes Mansion

Reviewer score

5
5.01.0
Heather Queen
San Francisco, California
Jul 1, 2014

Honestly, couldn't be happier

Between the beautiful grounds and friendly staff, this hotel really was SO enjoyable! We stayed here for a wedding and had so much fun soaking up the sun at the pool, hanging in the outdoor lounge in the evening and then enjoying an amazing champagne brunch the next day. I can't wait to come back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Dolce Hayes Mansion

Reviewer score

2
5.01.0
roadwarrior55
Business
Naperville, IL
May 22, 2014

disappointed

DO NOT accept a room on third floor.. I discovered that the air conditioning units are mounted on the roof and they are VERY loud. Front desk was of little help and advised that I must be " a light sleeper". Upon asking if they obtain similar complaints, it was told " some, but from light sleepers such as yourself". Dinner service was brutal... one and a half hour wait. Main restaurant was closed, therefore you had to order from the hotel bar. The disappointment is that I have stayed at this property in the past and service was good. Albeit, I did not have a large air conditioning unit over my head either as I stayed in a different building towards the back of the property. The property is worth the stay, but do not accept a third floor room. Not much for alternative dining in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Review of Dolce Hayes Mansion

Reviewer score

5
5.01.0
kevsta
Modesto, CA
Apr 28, 2014

Definitely a 4-star

Great service, especially if you pay online they just zip you in and out of check-in and outs. Clean room, the grounds are beautiful. Good stay, will Def stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Dolce Hayes Mansion

Reviewer score

5
5.01.0
NC TX Visitor
San Jose
Feb 27, 2014

California mansion

This is exactly how I would have envisioned a classic California mansion, Beautiful, comfortable rooms with fantastic bedding and linens.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Dolce Hayes Mansion

Reviewer score

5
5.01.0
FMFW
Business
San Jose, CA
Jan 18, 2014

Fantastic San Jose alternative for business stay

This hotel has a sincere staff that is commited to customer service. It is convenient, quick , safe, and clean. I use this as my #1 alternative during the week for a business stay when downtown hotels are booked. It has a great value, a cool patio restaurant and makes you feel like you are on vacation when you are not!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Dolce Hayes Mansion

Reviewer score

4
5.01.0
Lotsa moon
San Jose ca
Aug 28, 2013

Romantic hotel

Very nice hotel! Service is excellent as well as food and drinks. Has a very nice romantic outdoor couch seating area with tall propane glass flame tubes which makes for a great ambiance. Very peacefull and relaxing. Would highly recommend this place to anyone staying in the San Jose area!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Short drive from hotel

They have a huge mall close by as well with all kinds of nice restaraunts surrounding it.

Review of Dolce Hayes Mansion

Reviewer score

5
5.01.0
Jerry Dad of the Groom
Nashville, TN
Aug 28, 2013

WEDDING PARTY CHOICE

While attending a wedding in and around the San Jose area, for the price and rating, we decided to give the Dolce Hayes Mansion a try. We were delighted that the photos, amenities and accommodations were exactly as shown on their web site. I'll definitely be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

It's an easy drive to San Francisco, but if you want to see Alcatraz, be sure to get reservations at least three weeks in advance of your trip.

Review of Dolce Hayes Mansion

Reviewer score

3
5.01.0
Glam Ma
So. Cal
Aug 15, 2013

It's ok

Don't follow iphone directions to get there.... ended up on a condo parking area tour... and even "arrived at your destination" but the fence and hedge proved impenetrable. Then poked around a trailer park and eventually found the way in. Check in was the only time we saw a mansion... even though we were supposed to have a room with mansion view... didn't have much parking either...were told we could use a valet spot but would need to walk around back. No bathrobes either. Not the special place we thought we were getting. They should invest in some signage around the neighborhood.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
2
Value:
3
Review of Dolce Hayes Mansion

Reviewer score

4
5.01.0
jdog super fe
san jose
Aug 14, 2013

great stay

really great place with friendly staff. Room was great and we had a really good time. The restaurant offered great breakfast, lunch and dinner. The outdoor lounge was comfortable as well as intimate. The mansion is located nearby to Campbell as well which offers plenty of things to do.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Entertainment tip: Short drive from hotel

Prunedale outdoor mall.

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