$100 Avg/night
Rate based on Check-in: Nov 7, 2014 Check-out: Nov 10, 2014

Arena Hotel

3 stars
817 The Alameda, San Jose, CA 95126
Hotel Overview
Reviewer score
3.6
out of 5
207 reviews
Fantastic Room!

Staff were pleasant and helpful. Would do it again in a heartbeat! See full review

  • Raj5
  • Oct 1, 2014
Fantastic hotel like always

Is very good hotel clean, big room, nice jacuzzi ease check in and good breakfast, location ok,... See full review

  • Temoc
  • Sep 15, 2014
Affordable downtown San Jose hotel offers easy access to everything

Located in the heart of downtown San Jose, the Arena Hotel offers walkable access to the HP Pavilion, downtown offices and the San Jose Caltrain station. Guests appreciate the variety of nearby dining and transportation options whether they are there for a San Jose Sharks game or a business trip. Complimentary breakfast (daily) help guests fuel up for a long day of work or night of recreation, and Jacuzzi tubs in each room ease sore muscles afterward.

Highlights:
  • Free wireless Internet access in rooms and common areas
  • Complimentary continental breakfast
  • Walking distance to HP Pavilion, downtown San Jose and Caltrain
Rooms:

The recently renovated rooms have traditional decor, including dark-wood furnishings and printed bedspreads in dark, muted colors. Guestrooms and suites are highlighted by amenities such as 27-inch color TVs, voicemail-enabled telephones, microwaves, refrigerators, coffeemakers and even kitchenettes in some rooms. Two-person Jacuzzi bathtubs and free wireless Internet access are nice bonuses.

Features:

Corporate travelers appreciate the on-site business center, which is open daily and includes a computer workstation with Internet access and a printer. (A fax machine and photocopier are available at the front desk.) Guests who don't like checking bags can take advantage of the same-day dry-cleaning service and an on-site laundry room (fees apply). Perhaps most appreciated, though, is the complimentary breakfast available weekdays and weekends. 

Transportation:
  • San Jose International Airport (4.4 mi/7.1 km)
  • Oakland International Airport (36.5 mi/58.8 km)
  • San Francisco International Airport (37.4 mi/60.3 km)
  • Caltrain (0.6 mi/1 km)
  • VTA light rail (.6 mi/1 km)
  • VTA bus stop (across the street)
Attractions:
  • HP Pavilion (.8 mi/1.3 km)
  • Tech Museum of Innovation (1.4 mi/2.3 km)
  • San Jose Convention Center (1.5 mi/2.4 km)
  • Children's Discovery Museum (1.6 mi/2.5 km)
  • Santana Row (2.9 mi/4.6 km)
  • Winchester Mystery House (3.2 mi/5.2 km)
  • California's Great America (7.3 mi/11.7 km)
  • Santa Clara Convention Center (7.9 mi/12.7 km)
Business:
  • Free high-speed wireless Internet access
  • On-site business center open daily
  • Indoor and outdoor seating areas to conduct interviews or hold small meetings

Hotel Map

37.3324 -121.9062
Nearby airports
(OAK), 37.00, MI; (SFO), 36.00, MI; (SJC), 4.00, MI;
Area description
Downtown

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Reviewer score 2.4 out of 5

Arena Hotel Rooms

Deluxe Double Queen with jacuzzi
Deluxe Room-Double Queen-Jacuzzi-Non Smoking
Deluxe Suite with jacuzzi and so
Deluxe Suite with jacuzzi and sofa bed
King Deluxe with jacuzzi non-smo
King Deluxe with jacuzzi non-smoking

Amenities

  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Coffee maker in room
Services
24 hour front desk
Express checkout
Concierge desk
Wake-up service
FAX
Copy service
Parking
Free parking
Accessibility
Accessible facilities
Room
Hairdryer in room
Microwave
Sofa bed
Iron
Ironing board

Nearby points of interest

  • HP Pavilion: 0.3 mi
  • SAP Center at San Jose: 0.3 mi
  • San Jose Center for the Performing Arts: 0.8 mi
  • Heritage Rose Garden: 0.8 mi
  • Children's Discovery Museum: 0.9 mi
  • St. Joseph Cathedral: 0.9 mi
  • San Jose Museum of Art: 0.9 mi
  • San Jose Civic Auditorium: 0.9 mi
  • Plaza de Cesar Chavez Park: 0.9 mi
  • Rosicrucian Egyptian Museum: 0.9 mi
  • San Jose Repertory Theatre: 1.1 mi
  • Municipal Rose Garden: 1.1 mi
  • San Jose Museum of Quilts & Textiles: 1.2 mi
  • Japantown (San Jose): 1.4 mi
  • The Event Center Arena: 1.4 mi
  • HP Pavilion: 0.3 mi
  • SAP Center at San Jose: 0.3 mi
  • San Jose Center for the Performing Arts: 0.8 mi
  • Heritage Rose Garden: 0.8 mi
  • Children's Discovery Museum: 0.9 mi
  • St. Joseph Cathedral: 0.9 mi
  • San Jose Museum of Art: 0.9 mi
  • San Jose Civic Auditorium: 0.9 mi
  • Plaza de Cesar Chavez Park: 0.9 mi
  • Rosicrucian Egyptian Museum: 0.9 mi
  • San Jose Repertory Theatre: 1.1 mi
  • Municipal Rose Garden: 1.1 mi
  • San Jose Museum of Quilts & Textiles: 1.2 mi
  • Japantown (San Jose): 1.4 mi
  • The Event Center Arena: 1.4 mi
  • Los Gatos Creek Trail: 1.7 mi
  • Willow Glen: 1.9 mi
  • Happy Hollow Park and Zoo: 2.4 mi
  • Japanese Friendship Garden: 2.6 mi
  • Winchester Mystery House: 2.6 mi
  • History Park: 2.8 mi
  • Raging Waters: 5.1 mi
  • Alum Rock Park: 6.9 mi
  • Almaden Quicksilver County Park: 10.6 mi

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (207)

Ratings and reviews for Arena Hotel

Overall score

3.5 / 5
5.01.0
59 out of 207
Amenities:
3.6
Room cleanliness:
3.8
Hotel staff:
4.1
Room comfort:
3.8
Location:
4.3
Value:
4

83% would recommend to a friend.

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Review of Arena Hotel

Reviewer score

1
5.01.0
parrotred
Business
Roseville, CA, USA
Mar 9, 2012

Bad hotel and customer service ever!!!!

This is the worst hotel experience ever. I have tried to explain how disgusting this place is, but I keep getting a message that says I am using inappropriate language.DO NOT STAY HERE!!!! I could not get a refund even though I was appalled at the conditions.AVOID THIS MOTEL.It was dirty,smelly and gross. I guess management is OK with unhappy visitors.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Arena Hotel

Reviewer score

1
5.01.0
parrotred
Business
Roseville, CA, USA
Mar 10, 2012

Very Dirty, Will Never Stay Again,Cannot Recommend

Hotel is disgusting. Stained carpets,walls and ceiling. Could barely get the windows open to air it out, and when we did had to hold them open with . We were there about 20 minutes,told front desk we were leaving and the manager would not give a refund.Horrible customer service.DO NOT STAY HERE.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Arena Hotel

Reviewer score

1
5.01.0
Anonymous
Business
estacada, OR
Aug 17, 2010

dad

very bad breakfast, not enough food choice and run out food all time. hotel room is pretty old and look like very dirty.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Arena Hotel

Reviewer score

1
5.01.0
notsohappyguest
Business
Tx
Jun 18, 2011

Not what we expected

Not what was promised! The ad said it was a 4 star hotel and I wouldn't even count it a 2 star!! The outside was nice enough, the room was "clean" however it was VERY dated and dingy. The Zacuzzi tub was nice and big but so was the ring around it, again I think it was "clean" just dated and dingy! It advertized an indoor swimming pool but it didn't have one, not even outside!!! If I were to go to that area again I would not be staying there! The entire hotel needed some major renovations!! I almost forgot the bathroom fan stayed on and made a horrible rumbling sound it would turn off but only for a few minutes then start back up rumbling again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Arena Hotel

Reviewer score

1
5.01.0
Anonymous
Business
Atascadero,Ca
Jul 10, 2011

Misleading

This hotel was chosen because it said free transportation to the airport. When we inquired of shuttle times, their reply was we don't offer transportation. When shown the web site with the "free transportation" he said it was a misprint & couldn't help us. Walls very thin, could hear neighbors talking.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Money-saving tip: Not Applicable

no free transportation

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Review of Arena Hotel

Reviewer score

1
5.01.0
Anonymous
Business
Arroyo Grande, Ca
Dec 9, 2010

Pretty dirty place

Nice room but DIRTY!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Arena Hotel

Reviewer score

2
5.01.0
Nako
Business
Aurora, CO, USA
Jan 23, 2012

Free Breakfast - Big Joke

they have limited variety of food for breakfast. we were there for 5 days and they served the same thing over and over. also, the door for the bathroom is scary, it felt like it will fall on us when we open/close it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Arena Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Los Angeles, CA
Apr 22, 2009

You Get What You Pay For

This hotel is in a great location if you are going to a Sharks game or something else at the Arena. It is also very inexpensive. That said, you get what you pay for. Rooms are old and very dated. The entire floor smells like cigarette smoke, even though the smoking section is on the other side of the hotel. There was literally vomit on the wall in the vending/ice room - and wasn't completely cleaned up the entire time we were there. The second night we opted to "upgrade" to a suite. This time it was much more roomy and there was a kitchenette. However, we listened to a group of people next door loudly fighting until the wee hours of the morning. If cheap and Arena close is what is important - this is the place for you!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Close to the Arena.

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Review of Arena Hotel

Reviewer score

2
5.01.0
Anonymous
Business
san jose
Mar 3, 2011

just ok

Room was ok, we were really dissapointed about the breakfast. The food was cooked using a microwave, was gross. Microwaved eggs, bacon, ect. Dining room smelled like the tables and counter tops were wiped using just water, no pine soll, bleach, or anything. Smelled really bad. Asain guy at the front desk was rude, he never greeted the guests entering the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Arena Hotel

Reviewer score

3
5.01.0
leaf sharks fan
Business
San Jose
Mar 18, 2014

Good helpful stay

The staff were very friendly and helpful in assisting me on getting around. Offered to print maps and directions. Always smiling. Enjoyed our stay

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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