Arena Hotel

This hotel is within walking distance of the HP Pavilion. It has off street parking for guests. Free breakfast is awesome! Rooms are clean and not huge but big enough for two not to get in each other's way! Staff is very friendly. Have stayed here before and will stay again if the occasion arises.

This is the second time I have stayed at the Arena Hotel to attened a concert at the HP Pavillion and the location could not be any better.

Superior large rooms with jacuzzi. Very clean. Awesome hot buffet breakfast. Only a few minutes walk to the game at HP Pavilion and a few minutes drive to the airport. Much better experience than anything else in the same price range in San Jose.

I stayed only one night and am glad I did. The room smelled like cigarette smoke and permeated the place. Bought air freshener from drug store next door and it didn't help. It was awful. Will not stay there again. The parking was good and free the only other good thing was the breakfast it was good too and free. They management has to do something about the ratty furniture (I wouldn't chance sitting on the sofa) It did have a cool Jacuzzi in the bathroom. My room was very big too. Too bad it really needed a facelift. (Did have 3 HBO channels not mentioned in the amenities section)

Nice 1 bedroom suite with two TVs, Jacuzzi, with Sofas in the living room.

Nice comfortable room with good two-person jacuzzi

This is an older nice hotel in a marginal transition area of town. If you need a place near the HP Center or near downtown you can not beat the price for the buck. The rooms are very large, with a coffee maker, fridge and Microwave. Rooms are older but well maintained and very clean but on the dark side. Excellent off street parking and quite rooms for sleeping with excellent air conditioning. Area is safe but empty at night except for a few homeless and bums. Excellent restaurants are within walking distance downtown (1/2 mile) and a CVS pharmacy within a few feet of the hotel. It is well lit for walking on the main streets but I would not stray to far from the main streets. Easy 5 minute walk to the train station. Breakfast was excellent but the same each day with eggs, sausage, potatoes, pancakes and french toast and the best biscuits and gravy I have had in years. Some fruit and yogurt, with hot drinks and juice.

We arrived at 1 pm and were informed our accessible room that we reserved in November had been given away. The noise outside at night was awful. We also needed to stay an extra night and the staff was going to charge us $104 for the same $79 room. Only after we told the staff never mind did we get a lower rate. This hotel has just gotten much more grungy and dirty. We frequent San Jose once a month. Time to look for a new place to stay.

I stayed here with my family only because we were visiting friends in San Jose. The communal areas were pleasant enough. The room was a little dates, but served its purpose. Breakfast was included and good.

Hotel is disgusting. Stained carpets,walls and ceiling. Could barely get the windows open to air it out, and when we did had to hold them open with . We were there about 20 minutes,told front desk we were leaving and the manager would not give a refund.Horrible customer service.DO NOT STAY HERE.