Hotel Overview
Nice location fair price
We decided to book a night at the Arena hotel mainly for its location. After arriving we were...
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-
Vrfamily
- Jan 16, 2012
Decent value; no frills
The staff is very friendly, and the price is fine, but this place is tired. Our room, while clean...
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Will M.
- Dec 11, 2011
Affordable downtown San Jose hotel offers easy access to everything
Located in the heart of downtown San Jose, the Arena Hotel offers walkable access to the HP Pavilion, downtown offices and the San Jose Caltrain station. Guests appreciate the variety of nearby dining and transportation options whether they are there for a San Jose Sharks game or a business trip. Complimentary breakfast (daily) and evening appetizers (Monday-Thursday) help guests fuel up for a long day of work or night of recreation, and Jacuzzi tubs in each room ease sore muscles afterward.
Arena Hotel Rooms
- Deluxe Double Queen with Jacuzzi
- This air-conditioned room offers 2 queen beds, kitchen with coffee maker, refrigerator and microwave, cable TV with pay-per-view movies, telephone, Wi-Fi internet access and private bath with Jacuzzi tub. All rooms come with a complimentary hot breakfast
Hotel Map
817 The Alameda, San Jose, CA 95126
- Area description
- The Arena Hotel is located on The Alameda in downtown San Jose, one block from the HP Pavilion, home of the San Jose Sharks. Address for The Arena Hotel is 817 The Alameda. The nearest cross-street is Sunol.
Amenities
- 24 Hour Front Desk
- Air Conditioned
- Business center
- City Center
- Concierge Desk
- Continental Breakfast
- Data port Available
- Electronic Door Locks
- Elevators
- Express Checkout
- FAX
- Free Transportation
- Guest Laundromat
- Handicapped Rooms/Facilities
- Heated Guest Rooms
- High-speed Internet
- Internet Access
- Maid Service
- Meal Plan
- Meeting/Banquet Facilities
- Multilingual
- No Smoking Rooms/Facilities
- Outdoor Parking
- Parking
- Phone Service
- Smoke Detectors
- Sprinklers In Rooms
- Telephone
- Toilet
- Wake-up Service
- Wheel Chair Access
Dining
- Restaurant / Dining Information
- Complimentary full hot breakfast buffet is offered. Complimentary light dinner is served Monday-Thursday only. All of the following restaurants are located adjacent to the hotel- Old Clam House - Fish house Open 11am-2pm and 5-10pm Stumps - Am
Hotel Policies
- Check-in:
- 2:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (123)
Ratings and reviews for Arena Hotel
- All travelers (123) 3.6 / 5
- Business (27) 3.7 / 5
- Couples (43) 3.4 / 5
- Families (34) 3.5 / 5
- Friends (9) 3.8 / 5
- Singles (10) 3.8 / 5
- Amenities:
- 3.6
- Room cleanliness:
- 3.8
- Hotel staff:
- 4
- Room comfort:
- 3.8
- Location:
- 4.2
- Value:
- 4
86%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Mommamandy
Anniversary Night
We got this hotel room specifically for the jacuzzi tub. That was fine. The location was great. Room was clean. Couch was worn and uncomfortable. There were signs of an aging building everywhere. This is a very nice building and would be a incredible Hotel if the money was spent on the right maintenance. We were satisfied overall and would stay again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 5
- Value:
- 3
Reviewer score
Would not recommend
Mommamandy
just ok
Needs to be up dated. The floor in bathroom and around tub was cracked. Tiles were broken. Jacuzzi had missing fixtures. The kitchenette needed to be updated. Old wood. Colors in the whole room were old.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 2
- Value:
- 2
Dining tip:
Short drive from hotel
Original Joe's
Reviewer score
Would not recommend
Kacz
Disappointing Dark and Dirty
At first when I pulled into the parking lot I was quite pleased by the outside look of the place. Even when I entered the lobby I was not terribly turned off. The clerk behind the counter was pleasant. It went all down hill from there when she told me there was no exercise facility. As I went to my room I noticed that the hallway carpets were dirty (stained). There were fold up beds stationed in the hallway and it looked like a college dorm room. The room itself had fake wood floors and was cold and dank. I turned up the portable heater and it made loud noises keeping me up all nite. I finally turned it off so I could sleep.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would not recommend
Nako
Free Breakfast - Big Joke
they have limited variety of food for breakfast. we were there for 5 days and they served the same thing over and over. also, the door for the bathroom is scary, it felt like it will fall on us when we open/close it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 3
- Value:
- 1
Reviewer score
Would recommend
Vrfamily
Nice location fair price
We decided to book a night at the Arena hotel mainly for its location. After arriving we were pleasantly surprised to find a very clean room with Jacuzzi and king bed. The continental breakfast was also a plus, bigger than usual room with a variety of choice and friendly staff. We will stay at the Arena hotel next time we are in San Jose
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Will M.
Decent value; no frills
The staff is very friendly, and the price is fine, but this place is tired. Our room, while clean enough, has not had any sort of update since the 70s. The road noise and bright light outside our window didn't make for a cozy experience either. If you need a clean and inexpensive room near the SJ airport or train station - as we did - the Arena Hotel is just acceptable. If you're looking for more comfort and/or amenities, you may want to look elsewhere.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Miss BB
paid less, got more...
We stayed at the Fairmont Hotel the night before, which is considered one of the nicest hotels in San Jose. I was staying there for work and moved over to the Arena Hotel. At the Fairmont, We paid loads of money for a nice view, but nothing special was included. When we arrived at The Arena Hotel, We didn't have to pay an additional fee for parking and we were told our visit included a free breakfast (average stuff including eggs and potatoes, etc) and it was in a cute neighborhood with coffee shops and a nice sushi place nearby that was open late on a Sunday. Overall we were happy to pay less for a better stay and the bed was very comfy. The jacuzzi tub wasn't a bad addition either after a long day. And it was a little walk to downtown, and an inexpensive cab ride back. not bad.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Money-saving tip:
Short walk from hotel
its a short walk to downtown, and the public transit runs pretty late, even on sunday. Cab ride was fairly inexpensive to come home later in evening. Also, not much open downtown for dinner on sundays, but a few places close to hotel including a shushi/japanese food place and chipotle are practically outside your door.
Reviewer score
Would recommend
Sajjid
Enrique Concert
Was very nice place really walking distance to HP everyone was nice..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
copy
NIce
The hotel was nice. Baskin and Robbins Ice Cream was down a few blocks. Making this a plus. CVS Pharmacy right next door to the hotel. Easy access to many places. The only problem we had was the maid service obviously does not know how to count. Two people get 2 of towels and wash cloths. We had to call down and/ or go down to get a second wash cloth every night. We had a jacuzzi in our room. Sorry to say we were too tired to get to enjoy it. We spent our time visiting our Grand Daughters at their home. The location was only 5 minutes from them. Free parking in parking lot. No pool nor exercise room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
good for family
Clean room, quite. Breakfast is so so. WIFI is good. A CVS store is nearby for shopping
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
