$166 Avg/night
Rate and special offer based on Check-in: Apr 3, 2015 Check-out: Apr 5, 2015

The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
376 out of 376
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

88% would recommend to a friend.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Miguel from LA
Los Angeles, California
Feb 19, 2013

Amazing, Great Stay! I would do it again!

Easy access to a lot of great places. Walking distance to public transportation and there are always taxis service outside.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

A lot of near by shopping

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Smurray
Business
New York, NY, USA
Jan 24, 2012

Nice, but wouldn't be in a rush back

Stayed in room 1678, which is a corner suite so you have views in two directions. The room was decent but for the price ($350/night), the bathroom could use some updating. The shower head had poor water pressure. Freinds had the adjoining suite and their bathroom appeared to be recently re-modeled. HBO and Showtime are included but many channels would lose the signal making those channels unviewable. Internet access is not included in room price. The hotel was adequate for my purposes but I wouldn't be in a rush back.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

If you like seafood, try Ferallon located directly across the street from the hotel. Pricey but very good.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

1
5.01.0
lbsd
Business
san diego
Jan 16, 2012

seen much better days

I have stayed at this hotel on and off for the last thirty five years - I used to live in the area and would meet in the lobby every time I was in the city before I started staying there. This used to be a grand hotel. Everyone met in the lobby, which was beautiful. There was seating, a lively bar above and beautiful flower arrangement in the center. Now is it dead and boring. The rooms need repair, the service is slow (waited 30 minutes twice, once for changing rooms, another for coffee). The pillows were not heavenly bed pillows, the heavenly bed was not, and the staff was just ok. Won't be back.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Time-saving tip: Not Applicable

Remember that if you take a car to the hotel it is a $50.00 * charge per day in the city.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
aggy
Business
Los Angeles, CA, USA
Jan 4, 2012

Fantastic Family Getaway

My experience at this hotel has been great! Although the rooms I stayed in were old and vintage looking, it's a great historical hotel. Location is awesome though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Walk around Union Square Shopping

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
RoloSam
Business
Las Vegas, NV, USA
Oct 23, 2011

Friends getaway

The complaints about the hotel: 1. Internet had to pay if used in room 2. Parking high fee 3. Room air-conditioning took forever to cool the room 4. Gym had a fee to use facility

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Shasta22
Business
Boston, MA, USA
Oct 12, 2011

Overrated

great location but overpriced / $50 to park your car for the night! I parked around the corner for $20 / not a great expereince to have to deal with

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: Long walk from hotel

Park at an alternate garage

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Aloha Traveler
Business
Honolulu, HI, USA
Oct 7, 2011

Great choice

Great location at the heart of Union Square. Good service, clean rooms, convenient access to cable cars. Only downside is the streets are rather noisy and you hear it in the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Brit5387
Business
Sunnyvale, CA, USA
Oct 6, 2011

weekend with the girls

This was for a fun weekend with the girls! It was in a great location! The room was very nice and comfortable! Parking was kind of expensive and the lady at the desk was a little snobbish. Other than that it was perfect for a nice clean place to stay with the girls!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Traveler14
Business
Santa Barbara
Oct 5, 2011

A classic San Francisco hotel

Elegant, historic, and well-located as well as modern and comfortable. You can't go wrong.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
AA local
Business
Mill Valley, CA, USA
Oct 3, 2011

Decent last minute deal

good value for the location (except valet parking is $50! So best to park in union square garage overnight to save $20). Semi-modern room. Clean bathroom. Biggest issue was how hot/stuffy the room was - even with air conditioning turned on! Bellman offered to get us a bucket of ice (unprompted) which was a nice touch.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park in union square garage to save $20

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Djkirtski
Business
Manhattan, New York, NY, USA
Sep 27, 2011

Fine hotel

Great hotel location, but it was expensive. I was upset that they would not provide free wireless even though we had already upgraded rooms. When I called the front desk the staff was not willing to help.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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