The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
355 out of 355
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

87% would recommend to a friend.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Beach Bum Barb
Birmingham, Alabama
Jul 25, 2012

In the middle of everything

Our first trip to San Francisco won't be our last! We loved the Westin St. Francis at Union Square. It was a beautiful hotel with excellent service and amenities. Our room was great, with a fantastic view of the city and the Bay beyond. When we return to S.F., we will definitely stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

Everything you need is either at the Westin St. Francis or a short walk away. The concierge will be happy to help you with any questions and is your best source for booking travel and sightseeing.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
aggy
Business
Los Angeles, CA, USA
Jan 4, 2012

Fantastic Family Getaway

My experience at this hotel has been great! Although the rooms I stayed in were old and vintage looking, it's a great historical hotel. Location is awesome though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Walk around Union Square Shopping

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
RoloSam
Business
Las Vegas, NV, USA
Oct 23, 2011

Friends getaway

The complaints about the hotel: 1. Internet had to pay if used in room 2. Parking high fee 3. Room air-conditioning took forever to cool the room 4. Gym had a fee to use facility

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Shasta22
Business
Boston, MA, USA
Oct 12, 2011

Overrated

great location but overpriced / $50 to park your car for the night! I parked around the corner for $20 / not a great expereince to have to deal with

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: Long walk from hotel

Park at an alternate garage

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Aloha Traveler
Business
Honolulu, HI, USA
Oct 7, 2011

Great choice

Great location at the heart of Union Square. Good service, clean rooms, convenient access to cable cars. Only downside is the streets are rather noisy and you hear it in the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Brit5387
Business
Sunnyvale, CA, USA
Oct 6, 2011

weekend with the girls

This was for a fun weekend with the girls! It was in a great location! The room was very nice and comfortable! Parking was kind of expensive and the lady at the desk was a little snobbish. Other than that it was perfect for a nice clean place to stay with the girls!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Traveler14
Business
Santa Barbara
Oct 5, 2011

A classic San Francisco hotel

Elegant, historic, and well-located as well as modern and comfortable. You can't go wrong.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
AA local
Business
Mill Valley, CA, USA
Oct 3, 2011

Decent last minute deal

good value for the location (except valet parking is $50! So best to park in union square garage overnight to save $20). Semi-modern room. Clean bathroom. Biggest issue was how hot/stuffy the room was - even with air conditioning turned on! Bellman offered to get us a bucket of ice (unprompted) which was a nice touch.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park in union square garage to save $20

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Gmiller77
Business
Chicago, IL, USA
Sep 27, 2011

Lovely Hotel, great staff

The cost for the hotel was high, not terrible for the city and location. The overall cost for downtown San Francisco is high. The service was excellent, the room clean and comfortable. The view... None. You pay even more for that, with so many interior rooms they really make the views premium. The area around the hotel had plenty to do and they even have a boudin bakery, an excellent local bakery, just around the corner behind the macys.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: In Hotel

Use the consciarge service, they are so friendly and helpful.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Djkirtski
Business
Manhattan, New York, NY, USA
Sep 27, 2011

Fine hotel

Great hotel location, but it was expensive. I was upset that they would not provide free wireless even though we had already upgraded rooms. When I called the front desk the staff was not willing to help.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Stan W
Business
Palm Springs, CA, USA
Sep 26, 2011

Perfect location, great views

Beautiful city views from the tower room. Very comfortable and quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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