The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
356 out of 356
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

87% would recommend to a friend.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Momma A and Pappa A
Cool, CA
Feb 20, 2013

Dad and Mom get a day without the kids!

it was close to everything and everybody was really nice. customer service was excellent

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

itialian South Beach very good

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Black Rob
Business
Louisville, KY
Mar 8, 2014

Family vacation

The staff was very courteous and professional. Would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Do the Trolly round trip. It's worth it. Stunning views.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anica M
Business
Vegas
Apr 3, 2014

Perfect location!!

Updated room was great! Stayed on 19th floor and still had a great city view! Some rooms have views of Union Square... The location of the hotel was perfectly nestled in walking distance to several high end shopping stores like Neiman Marcus, BCBG, Hermes, Chanel and Macys! There are also several restaurants right there, so it is in the heart of the city. The staff was nice and accommodating. Updated rooms have pillow top mattresses and rainfall showers, with marble bathroom tubs. Will definitely stay here the next time I am in San Francisco!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Herve Leger is literally next door to hotel entrance!

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Sega707
Business
Santa Rosa ca
Apr 3, 2014

Night out

Great location. Room a bit small but has everything you need.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Bonpy
Business
SF, California
May 7, 2014

Great location

We have stayed at this hotel several times. The best about this hotel is the LOCATION... besides it is also a SF landmark. The main entrance lobby is beautiful. It has the charm of an old classic European style building... but also note that that comes with the rooms being small. One thing I dislike is that the windows in the room do not open -at least that is the case in the rooms I have stayed at.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Kookaburra
Business
Ireland
Jun 15, 2010

Great Location -

First trip to San Francisco and the location of the hotel is spot on - hop on/off tour bus outside,get u to the sights - cable car stops outside hotel - Good place to eat called Maxs round the corner unless u wanna pay top dollar in hotel..Cant fault it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Satlue
Business
Atlanta, GA, USA
Aug 16, 2011

Great location, excellent hotel

Great hotel and location. If I'll go again defenitly I'll choose this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
RoloSam
Business
Las Vegas, NV, USA
Oct 23, 2011

Friends getaway

The complaints about the hotel: 1. Internet had to pay if used in room 2. Parking high fee 3. Room air-conditioning took forever to cool the room 4. Gym had a fee to use facility

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
aggy
Business
Los Angeles, CA, USA
Jan 4, 2012

Fantastic Family Getaway

My experience at this hotel has been great! Although the rooms I stayed in were old and vintage looking, it's a great historical hotel. Location is awesome though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Walk around Union Square Shopping

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Agrinberg
Business
Mexico City Mexico
Feb 7, 2012

AMAZING LOCATION

very good service and great location the best in all SF

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Just the two of us
Business
Victoria, BC, Canada
Feb 13, 2012

Husband's conference...wife's getaway!

Great location. Friendly staff. Room had everything we needed. Typical period hotel with necessary amenity upgrades. Hotel was booked full but we rarely saw/ heard any other guests. Great workout area. We will be back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Print off the shopping map you can find online. You can walk/ shop everything within a short distance of this hotel or grab a tour or a street car!

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