The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Reviewer score
4.1
out of 5
356 reviews
awesome

great hotel, great view, great spot, great everything!!!!! See full review

  • Dem Boyz
  • Jul 31, 2015
Great for a business trip!

I stayed here for 5 days for a business trip. The hotel was very spacious and clean. It had great... See full review

  • ch299
  • Jun 8, 2015

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

General
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Location

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Dining
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Property features

Legendary Union Square hotel a destination onto itself

Highlights

Located in Union Square in downtown San Francisco, the Westin is nearby many of the local attractions. Step out of the hotel into a San Francisco cable car, and visit the theater district, Market Street, Nob Hill or the Yerba Buena Gardens.

With North Beach just one mile from the hotel, take in the sights and sounds of San Francisco Bay, or drive just a few more miles to travel across the Golden Gate Bridge. Or take a short trip down to Fisherman's Wharf to Pier 33, board a cruise boat, and be at Alcatraz Island in minutes. For those dependent on public transport, the Muni F Line bus travels directly in front of the hotel. 

Nearby attractions
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms
Transportation
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds

The Westin St. Francis San Francisco on Union Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Fitness center or spa
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Childcare Service
ATM/Cash machine
Wake-up service
Car rental desk
Porters
Currency exchange
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Outlet adapters
Cribs available
Iron
Smoke detectors

Hotel Map

37.788 -122.4084
Area served
City Center
Nearby airports
Metropolitan Oakland International Airport, (OAK), 32.19, KM; San Francisco International Airport, (SFO), 19.31, KM; Norman Y. Mineta San Jose International Airport, (SJC), 64.37, KM;
Area description
City Center, City Center

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi
  • Mission Cliffs Rock Climbing Center: 1.9 mi

Dining

The Oak Room Restaurant
Enjoy a full menu of American favorites at the Oak Room Restaurant. Serving breakfast, lunch, and dinner, the Oak Room offers tasty à la carte delights, a sumptuous buffet, Westin Kids Club items, and healthy SuperFoodsRx™ options.
BOURBON STEAK
A modern American steakhouse situated in our celebrated landmark lobby, BOURBON STEAK offers fresh, contemporary cuisine with a focus on organic, hormone-free beef, just-caught seafood, and seasonal West Coast ingredients.
Caruso's
Caruso’s offers specialty coffee drinks, homemade pastries, wines by the glass, panini sandwiches, salads and a full bar. Located in the Tower lobby, this is a great place for casual dining, an afternoon snack or quick bite with the family.
Clock Bar
Created by Michelin chef Michael Mina, Clock Bar takes the cocktail lounge concept to heady new heights. Savor handcrafted cocktails, gourmet finger foods, sumptuous entrées, and sample vintages from our 300-label wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (356)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
356 out of 356
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
63melpha
Business
Anchorage, AK
Jul 20, 2010

Rip Off!!!

Even though I paid over $300 for a room at this hotel for one night, the staff put me in a room "with a view" which it had. What it didn't have was a queen bed but a Murphy bed about 3" thick on top of a sheet of plywood. Unbelievable! I would have had a better night's sleep if I had slept on the floor. At least the floor didn't squeak. It was a total rip-off.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
NY
Apr 14, 2010

Good hotel nearby Union square

I stayed for four days in the hotel. It locates very close to Union Square in San Francisco. The hotel is an average rate hotel among 4 star hotels. It is neither impressive nor bad. If you want to stay near Union Square, it could be a good option.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Coto De Caza, CA
Aug 20, 2009

Great hotel - terrible staff

Staff was rude at check in. Valet staff was rude when leaving. Too bad, it's a great hotel, a world class place to stay but the people just aren't friendly. You would think they would be with the state of our economy. For the $200 and $50 per night in parking, I'll stay at the Hyatt, Fisherman's Wharf next time!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
1
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
San Francisco CA
Dec 8, 2009

Good

It's nice Hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
texas
Jul 30, 2009

good location for the price

very nice hotel, but the food and drinks were very pricey

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

food very expensive

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
SF Lovers
Business
Boise, Idaho
May 27, 2009

Can't beat the location

We reserved a room in the old part of the hotel specifically because we like the old world feel. When we arrived we were informed we were "upgraded" to a room in the tower (new) part of the hotel. Our room had two full beds which we didn't need or want and there were dirty socks from the previous guest under the bed. The room was very noisy and the concierge was abrupt and unhelpful. The location is great as it is near all the shopping, this is the only reason to stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Go to the Orpheum Theater and see Wicked, it is awesome!

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Sammy G Keeps It Real
Business
San Jose, CA
Aug 11, 2014

Nice, but you might get a small room.

We booked with a third party website (starts with an O and ends with a bits) and paid around $400 for a room that was nice, but VERY small. It had a crystal chandelier which was nice and HBO for free, so we were happy overall.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
A quick get way
Business
Nashville
Jan 7, 2014

Great!

Location is the best! Right on union square! Lots to do lots of shopping!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
TB traveler
Business
Kansas City, MO
Jan 14, 2014

Beautiful historic hotel in a great location

This was my first time at this hotel. It was in a great location right on union square and close to the convention center for my business meeting. My only complaints were that the room was on te small side and we had NO view. It looked out on a brick wall which was very disorienting. I would stay here gain but would probably book through the front desk to know better what I am getting. The room was clean as was the bathroom and the hotel was absolutely beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

We ate at Fang and had a wonderful experience! The owner sat us and then ordered for us. Delicious!

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
traveling fool to SF
Business
San Diego
Feb 1, 2014

amazing location

The room was beautiful and the location could not have been better. What I dont like about the old hotels is the old carpet. They need to rip that stuff out and reveal the hard wood floors that are probably below it. Otherwise an amazing hotel with five star staff. Great historical pictures of all of the famous people and presidents that have stayed there. Really fun place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The hotels provides a great list of places nearby that are all great places. 7 story Macy's right next door. So much fun.

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