The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Reviewer score
4.1
out of 5
356 reviews
awesome

great hotel, great view, great spot, great everything!!!!! See full review

  • Dem Boyz
  • Jul 31, 2015
Great for a business trip!

I stayed here for 5 days for a business trip. The hotel was very spacious and clean. It had great... See full review

  • ch299
  • Jun 8, 2015

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

General
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Location

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Dining
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Property features

Legendary Union Square hotel a destination onto itself

Highlights

Located in Union Square in downtown San Francisco, the Westin is nearby many of the local attractions. Step out of the hotel into a San Francisco cable car, and visit the theater district, Market Street, Nob Hill or the Yerba Buena Gardens.

With North Beach just one mile from the hotel, take in the sights and sounds of San Francisco Bay, or drive just a few more miles to travel across the Golden Gate Bridge. Or take a short trip down to Fisherman's Wharf to Pier 33, board a cruise boat, and be at Alcatraz Island in minutes. For those dependent on public transport, the Muni F Line bus travels directly in front of the hotel. 

Nearby attractions
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms
Transportation
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds

The Westin St. Francis San Francisco on Union Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Fitness center or spa
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Childcare Service
ATM/Cash machine
Wake-up service
Car rental desk
Porters
Currency exchange
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Outlet adapters
Cribs available
Iron
Smoke detectors

Hotel Map

37.788 -122.4084
Area served
City Center
Nearby airports
Metropolitan Oakland International Airport, (OAK), 32.19, KM; San Francisco International Airport, (SFO), 19.31, KM; Norman Y. Mineta San Jose International Airport, (SJC), 64.37, KM;
Area description
City Center, City Center

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi
  • Mission Cliffs Rock Climbing Center: 1.9 mi

Dining

The Oak Room Restaurant
Enjoy a full menu of American favorites at the Oak Room Restaurant. Serving breakfast, lunch, and dinner, the Oak Room offers tasty à la carte delights, a sumptuous buffet, Westin Kids Club items, and healthy SuperFoodsRx™ options.
Clock Bar
Created by Michelin chef Michael Mina, Clock Bar takes the cocktail lounge concept to heady new heights. Savor handcrafted cocktails, gourmet finger foods, sumptuous entrées, and sample vintages from our 300-label wine list.
BOURBON STEAK
A modern American steakhouse situated in our celebrated landmark lobby, BOURBON STEAK offers fresh, contemporary cuisine with a focus on organic, hormone-free beef, just-caught seafood, and seasonal West Coast ingredients.
Caruso's
Caruso’s offers specialty coffee drinks, homemade pastries, wines by the glass, panini sandwiches, salads and a full bar. Located in the Tower lobby, this is a great place for casual dining, an afternoon snack or quick bite with the family.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (356)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
356 out of 356
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Fran Cisco
Couples
Palmdale, CA
Dec 10, 2013

Romantic getaway

The location and atmosphere of this hotel was amazing. We really enjoyed our time there. All the staff treated us as if we were important to them.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Shopping tip: Short walk from hotel

Mall on market street and powell

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Chris from Sac
Couples
Sacramento
Dec 9, 2013

Christmas Shopping in SF

We picked this hotel due to the location. It is close to Macys and other shops . The price is expensive but comparable to the other hotels in the area. The rooms are extremely small but it was only 2 of us so we managed. We did not use the valet service since we decided to use the parking structure under Union Square. Valet is $50+ with in/out privileges but the Union Square parking garage charges $34 a day with no in/out privileges. Since we stayed local we used this instead. Our room did not have a view but it didn't really matter. Other than that I would stay here again since all of the hotels are basically the same.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Nightlife tip: Short walk from hotel

Local bars and restaurants within walking distance.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Union Square Traveler
Business
Union Square - San Francisco
Dec 6, 2013

Pretty Good

The hotel is very nice, rooms are large and the location is great. Heat is an issue but overall l was happy with the hotel and would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
MEWS
Couples
Denver, CO, USA
Oct 29, 2013

Great Location, Great staff.

Expensive! Friendly and helpful staff. Nice rooms with high ceilings and chandelier. Not much of a view from our room. They have a stocked bar in the room but no refrigerator so have to order one to be brought to the room. It was tacky. No swimming pool or sauna but a beautiful work out area. Dining/breakfast room was good but need to be cleaned more thoroughly. Need better maintenance on their common area ex.. ice machine room. In our bathroom the shower handle fell off and the stopper in the sink did not work properly. Maintenance did come and resolve the issues in the room but the door to the ice machine room was still in disrepair when we left. Would like to compare other hotels in the area. The location was unbeatable and I felt safe. Maybe we just got a bum room. I recommend this hotel with limitations.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Couples

Dining tip: Short walk from hotel

Cheesecake Factory atop the Macy's Department was a fun evening and the view was great. Food reasonably priced.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Lena D
Business
Salt Lake City, Utah
Oct 10, 2013

Great business trip

Friendly and capable staff, good restaurants, solid room service, and comfortable rooms with reasonable Internet access. My caveat is that the walls are pretty thin.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Pungi24
Single
Montreal
Oct 10, 2013

Good Hotel

The hotel was good and the staff was friendly. The furniture in the room was quite old though and the carpeting also looked quite old.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Single

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
DGmn
Family
MN
Oct 3, 2013

Nice people but...

Unfortunately we arrived at rush hour and it took forever to get to the hotel. The garage entrance is not on Powell so we did a lot of extra driving to figure out how to park. Front desk person was excellent. Rooms were expensive for a very small space with a view of a cement roof and the corner of other rooms. The vent in the bathroom was literally caked with dust. When we were leaving the garage attendant said he would put our bags in the car. We were in Sausalito before we noticed that one of the bags had not made it into the car and had to drive all the way back to get it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
4
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Family

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
JJESQ
Couples
Pasadena, CA
Sep 22, 2013

Nice 3 day trip to SF.

We often stay at Westins all over the US. This one is unusal since Westin took over a historic hotel in the prime location SF location. So--- the rooms are small, but comfortable. The best things about Westins are: staff & location. As usual we enjoyed our stay, & we will surely stay at other Westins in the coming year. Judith & Larry Johnson of PasadenaCA

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Couples

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Petepeach
Couples
Encinitas, Ca
Sep 18, 2013

Do you like to shop?

Every store was in walking distance. The views from the outside elevators are spectacular.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Time-saving tip: Not Applicable

There are 2 Westins close to each other- it's easy to check in to the wrong one. This one is much better.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Charlie Chillz
Business
San Francisco California
Sep 10, 2013

Very clean.

Probably the cleanest hotel I have ever been at. :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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