The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

4.1/5

Overall score

88%

Would recommend

Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

The Westin St. Francis San Francisco on Union Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Guest laundromat
Childcare Service
ATM/Cash machine
Wake-up service
Car rental desk
Porters
Currency exchange
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Outlet adapters
Cribs available
Iron
Smoke detectors

Hotel Map

37.788 -122.4084
Area served
City Center
Nearby airports
Metropolitan Oakland International Airport, (OAK), 32.19, KM; San Francisco International Airport, (SFO), 19.31, KM; Norman Y. Mineta San Jose International Airport, (SJC), 64.37, KM;
Area description
City Center, City Center

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi
  • Mission Cliffs Rock Climbing Center: 1.9 mi

Dining

The Oak Room Restaurant
Enjoy a full menu of American favorites at the Oak Room Restaurant. Serving breakfast, lunch, and dinner, the Oak Room offers tasty à la carte delights, a sumptuous buffet, Westin Kids Club items, and healthy SuperFoodsRx™ options.
BOURBON STEAK
A modern American steakhouse situated in our celebrated landmark lobby, BOURBON STEAK offers fresh, contemporary cuisine with a focus on organic, hormone-free beef, just-caught seafood, and seasonal West Coast ingredients.
Caruso's
Caruso’s offers specialty coffee drinks, homemade pastries, wines by the glass, panini sandwiches, salads and a full bar. Located in the Tower lobby, this is a great place for casual dining, an afternoon snack or quick bite with the family.
Clock Bar
Created by Michelin chef Michael Mina, Clock Bar takes the cocktail lounge concept to heady new heights. Savor handcrafted cocktails, gourmet finger foods, sumptuous entrées, and sample vintages from our 300-label wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (376)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
376 out of 376
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
USA
Apr 1, 2008

Amazing in every way!

The Westin St. Francis is an amazing historic hotel right next to San Francisco's Union Square. I had a huge room with a view of the Square. The staff was wonderful and very accomodating. I would definitely recommend this hotel to anyone and I will be staying here again next time I'm in SF.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Tons of shopping and restaurants. A LOT of tourists so be ready for crowds.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
San Diego, CA
Mar 30, 2008

Great Hotel

The Westin St. Francis was great. Location was amazing (right in Union Square), staff and concierge were helpful, and rooms were a good size. Stayed in the new tower - deluxe upgrade.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Chicago, IL
Mar 30, 2008

Great hotel Great location

Perfectly situated on Union Square. Our room was large corner room with great views of San Francisco. King bed great mattress beautiful comforters. Large marble bathroom with all amenities and bathrobes. Lobby with two large sitting areas, one with a Starbucks coffee bar and two restaurants. Top floor dinner restaurant. Very important to me was the large two floor gym with free weights machines treadmills stairsteppers elipticals in abundance. Staff very professional and friendly, checkin quick, bell desk and concierge great. Understated oldtime elegance. Have stayed all over Union Square for business and pleasure for over twenty years and this was my favorite hotel experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Almost every upscale and midscale store and shop within 3 blocks of hotel. For upscale eating choices endless for casual try Sears famous for pancakes or Davids deli for breakfast. My wife and I like Cafe Mason for reasonable great food anytime 2 blocks away. SF play district 1block away. Movies in Weastfield mall 3 blocks away.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Denver, CO
Mar 19, 2008

Great Location

The Westin St. Francis was great! You cant beat the location perfect for staying in Union Square!! The only complaint is that overnight parking was $50!!!! That's insane! Great trip otherwise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Shopping is everything you could want!!

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

2
5.01.0
Anonymous
Business
Washington, DC
Mar 16, 2008

Nice Location - Kinda Aged Hotel

I was very disappointed to receive a tiny room next to the elevator shaft. When I mean tiny, I mean, smaller than a dorm room or hospital room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

Its all there, right at Union Square.

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Springfield, IL
Mar 14, 2008

Nice-great location!

The Westin Saint Francis is a beautiful hotel! The room was very comfortable. The location was perfect and close to everything. The only downside is that the hotel staff was not very friendly. Otherwise, I would definitely recommend this hotel to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

All the great shopping is only one block away like Prada, Tiffany's and Crate and Barrell.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Montreal, QC
Feb 4, 2008

Perfect for a short business stay

Great location, Union Square across the street, close to everything. I could walk to go almost anywhere, and San Francisco is a great city to walk. Or you can just hop on the cable car right in front of the hotel. Alternatively, there was always a line of taxis waiting on the corner. The room was, I believe, their lowest priced, and it had everything I needed. It featured a large desk, HD TV, ultra comfy soft bed. Overall everything seemed clean. The safe was a bit small (not big enough to fit my 15 laptop)... The architecture is beautiful in this historic hotel. The lobby is opulent, with a nice ambiance when filled with guests enjoying a drink at night. Overall, staff were very helpful and friendly. Wireless internet was important for me, it worked A-1, but was offered for a fee. I believe internet access should be included in a price room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Cable cars, the trendiest boutiques, and Union Square (providing free wireless internet access) right at the door.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Orange County, CA
Dec 16, 2007

very nice

very nice hotel,I would stay there again!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

sears breakfast has wonderful swedish pancakes

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Santa Barbara, CA
Sep 9, 2007

Great Location

St. Francis was a great location on Union Square. We walked right out the front door to great shopping and near by resturants. Rooms were a little larger than the average San Francisco room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
USA
Aug 21, 2007

BEAUTIFUL HISTORY

I STAYED IN THE ODL PART OF THE HOTEL, THE ROOM IS BIG AND COMFORTABLE, BUT OLD. I WANTED TO STAY THER FOR THE NEIGHBORHOOD AND BECAUSE OF THE TRADITION OF THIS HOTEL. THE ONLY THING I DIDN?T LIKE IS THAT WE RENTED A CAR AND THE PARKING IN THE HOTEL WAS ALLMOST $50.OO DLLS PER DAY. WE COULDN?T DO ANYTHING ABOUT IT.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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