The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Reviewer score
4.1
out of 5
376 reviews
WONDERFUL!

A first class operation all around. Great location. Great service. Great hotel. Best value. Thank... See full review

  • EDWARD K.
  • Jan 5, 2015
Amazing!

Love it! Near everything and the hotel is beautiful. See full review

  • Rowi22
  • Nov 29, 2014
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

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Reviewer score 4.0 out of 5
Reviewer score 3.9 out of 5
Reviewer score 4.2 out of 5

The Westin St. Francis San Francisco on Union Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Guest laundromat
Childcare Service
ATM/Cash machine
Wake-up service
Car rental desk
Porters
Currency exchange
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Outlet adapters
Cribs available
Iron
Smoke detectors

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi
  • Mission Cliffs Rock Climbing Center: 1.9 mi

Dining

The Oak Room Restaurant
Enjoy a full menu of American favorites at the Oak Room Restaurant. Serving breakfast, lunch, and dinner, the Oak Room offers tasty à la carte delights, a sumptuous buffet, Westin Kids Club items, and healthy SuperFoodsRx™ options.
BOURBON STEAK
A modern American steakhouse situated in our celebrated landmark lobby, BOURBON STEAK offers fresh, contemporary cuisine with a focus on organic, hormone-free beef, just-caught seafood, and seasonal West Coast ingredients.
Caruso's
Caruso’s offers specialty coffee drinks, homemade pastries, wines by the glass, panini sandwiches, salads and a full bar. Located in the Tower lobby, this is a great place for casual dining, an afternoon snack or quick bite with the family.
Clock Bar
Created by Michelin chef Michael Mina, Clock Bar takes the cocktail lounge concept to heady new heights. Savor handcrafted cocktails, gourmet finger foods, sumptuous entrées, and sample vintages from our 300-label wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (376)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
376 out of 376
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Beach Bum Barb
Birmingham, Alabama
Jul 25, 2012

In the middle of everything

Our first trip to San Francisco won't be our last! We loved the Westin St. Francis at Union Square. It was a beautiful hotel with excellent service and amenities. Our room was great, with a fantastic view of the city and the Bay beyond. When we return to S.F., we will definitely stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

Everything you need is either at the Westin St. Francis or a short walk away. The concierge will be happy to help you with any questions and is your best source for booking travel and sightseeing.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
USA
May 12, 2008

Excellent location

The Westin St Francis could not have been in a better location. We were able to catch the trolly right outside the front door. Also we were in walking of many great restaurants and shopping. The hotels beds and views were also outstanding. It was a restful fun vacation I would recommend to any one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

The cafe, Sears, up a block had a excellent breadfast and Macy's was right accross the street.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Corona, CA
Aug 30, 2010

The Westin, St. Francis

The Westin's great location in the center of Union Square was worth the price. The service was excellent and the Concierge desk was valuable help in finding things we needed to get to. I highly recommend the hotel and will stay there again. We had a 30th floor room, which provided the most magnificent view of the city...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

This hotel is right in the heart of the greatest shopping areas and a short walk from Chinatown and Little Italy...perfect

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Los Angeles, CA
Aug 17, 2007

very friendly

upon check in we were greeted and treated in a warm & friendly manor. the professionalism shown was a rare treat!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

the location couldn't be better. a short walk to entertainment or dining of your choosing.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
USA
Dec 29, 2008

Nice stay for the holiday

We loved the Westin St. Francis. We enjoyed taking in the history of the place while also taking in some good scotch and creme brulee at Caruso's in the lobby area. The holiday decorations were great, and the staff were very friendly. We loved the convenience of the taxis right outside the door, and the location was good for walks to and from Union Square, Chinatown and North Beach. The room had a view, a nice flat-panel TV and a great bed and bath. We took advantage of the room service and minibar also. We could have just stayed in the hotel and been happy for days. Luckily San Francisco lured us outdoors.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Consider taxis for your uphill trips, and walking for your downhill return trips.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Santa Barbara, CA
Sep 9, 2007

Great Location

St. Francis was a great location on Union Square. We walked right out the front door to great shopping and near by resturants. Rooms were a little larger than the average San Francisco room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Y Patel
Business
Princeton, NJ
May 13, 2014

Great hotel in the perfect location!

My husband and I came back from 3 nights at the Westin St. Francis and it was perfect! The hotel itself is breathtaking- an opulent lobby, good spa services, the Clock bar and lobby bar and the restaurants are great. We stayed in the tower and the elevator system ensures safety which was great. Staff was incredibly accommodating and the rooms were perfection. The location cannot be beat. 3 blocks from the Powell Bart station and literally in the center of union square. The hotel is even on many of the tours! Definitely a highly recommended stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Burger Bar on the 6th floor of Macys has some of the best burgers Ive ever tasted! And Amber Indian restaurant has a great ambience and even better food!

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
San Francisco
Aug 9, 2011

Fantastic getaway

A four star hotel, so beautiful and right at the shopping center with so many restaurants, close to everything & all the attraction

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
John and Karen
Business
Grover Beach, CA, USA
Sep 21, 2011

Always enjoyable!

Great central location with easy access to cable cars, shopping, restaurants, and theaters. The St. Francis is always our first choice when staying in San Francisco.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Cypress
Dec 28, 2008

This was an awesome hotel. Great location, great service, very clean.

The Westin St. Francis is one of the most beautiful hotels we've ever stayed in. The service was great, it was close to everything in san francisco and the staff was fantastic. We ate Christmas dinner in the Oak Room dining room in the hotel which was an experience fit for a king. The Heavenly Bathroom and Heavenly Bed were great. Very comfortable and plenty of room for clothes. We had a great view of the city from our corner room on the 20th floor. I highly reccommend this hotel when staying in San Francisco on pleaseure or business.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Be sure to walk to Chinatown. Feast at the Empress of China and you'll go back again.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Minneapolis, MN
Jun 23, 2007

Great Location

The hotel was located very near many attractions. It was just a 2 mile walk to the Warf. The hotel was very helpful when planning day tour trips.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Almost any store you could think of was in walking distance

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