The Westin St. Francis San Francisco on Union Square ★★★★

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$179
avg/night
Rate and special offer based on
Check-in: Feb 19, 2016 Check-out: Feb 21, 2016

Yelling Front Desk Personnel

Would not recommend Sun, Aug 3, 2008
As I was standing in line to inquire about a late check out - due to running the SF Marathon the next day - I experienced a front desk employee, who actually appeared to be some kind of manager. I felt uncomfortable and intimidated to ask my accommodation request, but did anyway, and before I could say that I would be willing to pay whatever I had to for a late check out and explain that I was running the marathon next day, she was shaking her head, asking me my room number, and rudely saying she could give me until 1 o'clock without a charge but anything more there'd be a fee.

| Antioch, CA Business

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 2 /5

Great overall!

Would recommend Wed, Jul 2, 2008
We loved it. Very comfortable, fantastci location and very friendly staff.

Shopping hint

Best shopping area for designer wear as well as affordable shoping malls. Best fast food at the Westfield shopping mall just 2 walking blocks away. You can also take a cable car ride to the famous Fisherman's Warf just outside the hotel.

| Montreal Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great elevator ride and view from room (after having to move twice)

Would recommend Sat, Jun 21, 2008
Great exterior elevator ride and view from room (after having to move twice. Due to the extremely high price of the room I was disappointed it took some effort to get a room with a good view. Kids were very disappointed there wasn't a pool. Parking costs are outrageous at $49/day. Location great for our needs. Recommend highly for those willing to spend lots of money!

| Santa Maria Business

5 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Great vacation location

Would recommend Mon, Jun 9, 2008
The Westin St. Francis was very comfortable, the room had a desk area and a table and two chairs. The bed was very comfortable and gave you a great night sleep so as to tackle the walking adventures of the day. The amenities were superb and the coffee good. I liked the fact that room was in a vintage renovated building. THe bathroom was expecting small, but never felt cramped. The location was very good -- it was Union Square, with the tram running by the steps of the hotel. The major boutique and brnad name stores were all off the square and every major restaurant was within walking distance. I would most definitely reccommend this hotel to vacationers and business people alike.

Shopping hint

The Macys was within steps of the building

| Fort Worth Singles

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great Value

Would recommend Tue, May 27, 2008
Superlative value for a four star hotel. Hotel staff was professional and attentive. Facility was clean and well maintained. My only complaints were the size of the room and the slow elevators.

Shopping hint

Downtown shopping

| Scottsbluff Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Nice room

Would recommend Tue, May 27, 2008
The service was very good. The room was large and clean with ample closet space and a very nice view. Location was great, right in Union Square.

Shopping hint

Shopping and restaurants all around the hotel. Public transportation quite near.

| USA Singles

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

mini vacation

Would not recommend Sun, May 25, 2008
This hotel is located on Union Square. We were given the old section and our bathroom was very cramped and inconvenient. The rooms did not have a place for the coffee maker which was placed in the closet on top of the safe when we checked in. Our only option was to place it on a luggage rack or the desk as the bathroom was too small. My other experiences with Westin locations have been positive.

Shopping hint

Shopping is close by. However the surroundng neighborhood is trashy.

| Garland Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 1 /5
  • Value: 3 /5

Luxury at Great Price

Would recommend Fri, May 23, 2008
Our Conceige was exceptional. Gave us tips on fabulous resturants, sites, tours, made our stay exciting and so much fun.. All the staff from the valet greeting us from our taxi, to the front desk was beyond service.. Our room in the tower was clean, designer looking iron, ironing board, the bathroom was huge two shower heads, we women loved it all. Plasma tv, chairs, desk, phones, computer jacks all available.. What a wonderful experience and we look forward to a return visit in the future. Location was supberb, trolleys outside, told us to buy the pass which saved dollars, shopping was terrific, everything was so easy and we felt safe. theatres, resturants shopping transport,, wow great .... Go and have a super time.. fabulous city...

Shopping hint

Great deals at Ross', we had macy's, tiffanys, william sonoma, shoe stores, house hold stuff oh it was fab.... enough to say we had to pay for excess baggage, and then got a deal with the person at the desk cos we were telling him about our shopping trips, Oh and Sauselito had fab shops, you need a day there...

| edmonton, * Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent location

Would recommend Mon, May 12, 2008
The Westin St Francis could not have been in a better location. We were able to catch the trolly right outside the front door. Also we were in walking of many great restaurants and shopping. The hotels beds and views were also outstanding. It was a restful fun vacation I would recommend to any one.

Shopping hint

The cafe, Sears, up a block had a excellent breadfast and Macy's was right accross the street.

| USA Family

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Small and old

Would not recommend Wed, Apr 9, 2008
The Westin St. Francis was right in the heart of the Union Station area. Ideal for all the things we wanted to do. Our room was in the original part of the hotel (not the tower). The room was sub-standard when it came to cleanliness. Paint was peeling on the bathroom ceiling. One staffer was not at all accomodating to changing our room. Another person was quite helpful. The city was grand but the hotel was not.

| USA Couples

2 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 2 /5
  • Hotel staff: 5 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 2 /5