The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

4.1/5

Overall score

88%

Would recommend

Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

The Westin St. Francis San Francisco on Union Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Guest laundromat
Childcare Service
ATM/Cash machine
Wake-up service
Car rental desk
Porters
Currency exchange
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Outlet adapters
Cribs available
Iron
Smoke detectors

Hotel Map

37.788 -122.4084
Area served
City Center
Nearby airports
Metropolitan Oakland International Airport, (OAK), 32.19, KM; San Francisco International Airport, (SFO), 19.31, KM; Norman Y. Mineta San Jose International Airport, (SJC), 64.37, KM;
Area description
City Center, City Center

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi
  • Mission Cliffs Rock Climbing Center: 1.9 mi

Dining

The Oak Room Restaurant
Enjoy a full menu of American favorites at the Oak Room Restaurant. Serving breakfast, lunch, and dinner, the Oak Room offers tasty à la carte delights, a sumptuous buffet, Westin Kids Club items, and healthy SuperFoodsRx™ options.
BOURBON STEAK
A modern American steakhouse situated in our celebrated landmark lobby, BOURBON STEAK offers fresh, contemporary cuisine with a focus on organic, hormone-free beef, just-caught seafood, and seasonal West Coast ingredients.
Caruso's
Caruso’s offers specialty coffee drinks, homemade pastries, wines by the glass, panini sandwiches, salads and a full bar. Located in the Tower lobby, this is a great place for casual dining, an afternoon snack or quick bite with the family.
Clock Bar
Created by Michelin chef Michael Mina, Clock Bar takes the cocktail lounge concept to heady new heights. Savor handcrafted cocktails, gourmet finger foods, sumptuous entrées, and sample vintages from our 300-label wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (376)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
376 out of 376
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Houston, Texas
Jul 6, 2009

"Fantastic Romantic Getaway

San Francisco was awesome, sight seeing was great, food was delicious and we took a fantastic excursion to the wine country.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
San Diego, CA
Jul 6, 2009

Beautiful hotel, great location!

This hotel is gorgeous. We got an amazing deal on Orbitz and the value was great. We opted for an upgraded room with a view and I think that was a wise choice. We had never been to San Francisco and this was a perfect location. The hotel is very close to all of the best shopping in Union Square, and close to all forms of transportation and restaurants. We arrived early in the morning and were allowed to check in for no additional charge. I would HIGHLY reccommend the Westin St. Francis to anyone visiting San Francisco and I will stay there in the future. The one and only thing I will say that stopped my stay from being flawless was the fact that my boyfriend needed to send a fax and in the htoel's business office the charge would have been $4 for the first page and $2.00 for every other page. We walked and found an open print shop instead of paying for a $16 fax. I've stayed at Holiday Inn's where they fax things for free...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Take a taxi or the BART from the airport rather than the hotel's shuttles if you are traveling with at least two people. A taxi is about $36. The BART is $16.50 each and only a block away. The hotel's shuttles are $17.50 each and take forty five minutes to an hour. Big time killer...

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Houston, TX
Jul 6, 2009

Well ubicated but...

The hotel is in the center of San Francisco [close to almost everything], the staff is professional and the rooms are clean. BUT the building is really old [really noisy rooms] and the regulars rooms are really, really too small.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Agua is a wonderful restaurant, a little expensive but really nice!

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Alexandria, VA
Jul 4, 2009

Good times

The location could not have been better. Easy access to shopping and main roads for exploration. The staff was friendly and very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Lot's of places to eat within walking distance or short drive.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Memphis, TN
Jun 29, 2009

Classic hotel in heart of San Francisco

Great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Ask concierge about local dining. All recommendations were great. Except we were directed away from the ocean beach to the west but found it beautiful at sunset. Cliff House is pretty good but a long way across town.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
DINK's
Business
Orange County, CA
Jun 23, 2009

Stunning

This was the "perfect" location overlooking union square. If lucky enough to have a top floor your able to view the city in a glass elevator that is on the outside of the hotel. Between the view, specatular staff and a gorgeous hotel, it was also conveniently located near the Bart transportation and has the trolly right out the front door. Amazing...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Because this is located in the heart of the "fashion" district, you're able to walk to any store your little heart desires. Shopping ranges from Tiffany's and Saks to Sketchers so there's something for everyone.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Patty travel pants man person
Business
Seattle, WA
Jun 21, 2009

Great location!

Great place for getting around SF by public transit. I imagine parking a car in the area would be a nightmare . . .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

The BART is great for getting to/from the airport. Only a few blocks away!

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Rycky Boby The Vacationer
Business
Madera, Fresno
Jun 16, 2009

No hassle booking Great Job Orbitz :)

People were friendly and they my room was not taken nor they have any troubles finding me in their system last family trip i took. they could not find me on their system, the hotel was so full i endedup getting a handycap room. Not fun Thank you orbits for the no hassle experiense

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Phoenix, AZ
Jun 15, 2009

San Fran getaway

Had a fantastic time at this hotel. My one complaint would be the fact that there is no pool.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

You are only a short walk to many great attractions and sights...or it is just a short right to the Muni Trains which are inexpensive and fast!

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
San Francisco expat
Business
Seattle, WA
Jun 8, 2009

Remarkable romantic retreat

A completely pleasant getaway - beautiful room with fantastic bed, wonderful shower, very nice amenities. The only real nits were a bit of a line to check in, and only one robe in the closet. The location right on Union Square can't be beat. Note that rooms can be different sizes, so if they give you a choice on check-in, look at the floor plan carefully.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: In Hotel

The Clock Bar in the lobby serves truly excellent cocktails.

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