The Westin St. Francis San Francisco on Union Square

4 stars
335 Powell Street, San Francisco, CA 94102
Hotel Overview
Reviewer score
4.1
out of 5
384 reviews
Outstanding!!

Great hotel, amazing location, good staff, everything was great!! Would without any doubts... See full review

  • Federico11
  • Jul 30, 2014
Great hotel in the perfect location!

My husband and I came back from 3 nights at the Westin St. Francis and it was perfect! The hotel... See full review

  • Y Patel
  • May 13, 2014
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

The Westin St. Francis San Francisco on Union Square Rooms

Standard
Description not provided

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Fitness center or spa
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
ATM/Cash machine
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Barber/Beauty shop
Porters
Video checkout
Currency exchange
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Fire alarm with light
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

Hotel Map

37.788 -122.4084
Area served
Alameda, Napa Valley, Burlingame, Concord, Castro Valley, Halfmoon Bay, Hillsborough, Hayward, Berkeley, Sausalito, Menlo Park, Muir Beach, Palo Alto, Redwood City, Santa Clara, San Mateo, San Jose, Walnut Creek
Nearby airports
Oakland International Airport, (OAK), 20.00, MI; San Francisco International Airport, (SFO), 12.00, MI; Norman Y. Mineta San José International Airport, (SJC), 40.00, MI;
Area description
Downtown

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Nob Hill: 0.6 mi
  • Chinatown: 0.6 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Nob Hill: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (384)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
384 out of 384
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.8
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Alyss
Soledad, CA, USA
Aug 29, 2011

Loved it

I booked at the Westin overnight to have a nice night away from home. My girlfriend and I picked up her younger sister for dinner for her 18th birthday and we decided to stay in the City. The outside is impressive. The lobby is rife with beautiful chandeliers, a mini snack bar, and several eateries. There are a lot of elevators, which I liked, because I didn't have to wait very long. The valet was quick to take my car and quick to get it back upon checkout. Inside the room, the sheets were thick and warm, the beds are extremely soft and roomy, and the television was a good size. Anything not provided in the room can be sent up (we asked for utensils and a toothbrush). There were plenty of towels, pillows, and wall outlets. Aside from a refrigerator for personal beverages, I had no complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Do not drive anywhere if you are staying here, it is too difficult to get in and out of the garage due to the one way streets. However, automobiles do not matter, the hotel is within 5 minutes walking distance (tops) of the Westfield shopping mall and many restaurants, coffee shops, and standalone stores are on the same block. The Cheesecake Factory/Macy's is maybe 50 yards away. Very close. When exiting the elevator, you can actually walk through Victoria's Secret to get onto Powell street, as the back entrance is in the hotel.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Baltimore, MD
Dec 16, 2010

Great hotel

Lots of charm. Great service. Great rooms. Not cheap but reasonable for the area. Free wireless in the lobby but *not* in the rooms. In my opinion a hotel of this caliber should have free wifi in the rooms. Be sure to ride the elevator up in the new towers -- fantastic view.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

I highly recommend the Daily Grill (across the street) and Max's (a few blocks west on Geary).

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
mandeville la
Aug 31, 2009

very nice

well located in the city close to everything

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
mexico city
Mar 21, 2011

The Westin St. Francis

lovely, except for the valet, it was so expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

all teh boutiques, trendy shops and bif department stores are located justa a few steps away

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Family with grown up kids
washington DC
Aug 16, 2009

Great Location

Excellent location. Great staff. Concierge was knowledgeable and had excellent suggestions that made our experience more memorable.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Cunuck
Calgary, Alberta Canada
Jul 20, 2009

SF Weekend

The Westin St. Francis is in a great location, right across the street from Union Square and the cable car stop. The room was large with a very comfortable bed. [...] at the from desk was great to deal with. We arrived early and he was able to accommodate us and even recommended a restaurant where we enjoyed a wonderful meal. We will definitely stay at the Westin on our next SF trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
San Francisco, CA
Jun 10, 2007

Great location

The room was not what I expected for a historic hotel. However the bed was wonderful and I did get a good nights sleep. Can't beat the hotel location if you are a shopper. The M Michael Mina restaurant, located in the former Compass Rose room, is fantastic.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Shopping tip: Short walk from hotel

Macy's is across the street from the hotel and SF shopping center is two blocks down.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Boston, MA
Jun 24, 2010

Westin

Location was perfect! Rooms were a bit small and the beds weren't as comfortable as I've had at other Westin locations but not awful by any means. The hotel is right in front of one of the Cable Car stops and you are within walking distance to almost everything. Parking was a bit complicated but that's to be expected in San Fran.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Dining tip: Short walk from hotel

John's Grill had great reviews but their menu selection was extremely limited - it was a bit of a disappointment...

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
D. Majeski
Scottsdale, Arizona
Apr 22, 2009

Beautiful accommodations, lovely hotel.

This was a beautiful hotel and the service was great however, we arrived late and food service was not available. Even room service did not deliver after 10:30 p.m.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
san francisco, CA
Apr 22, 2009

Great Staff and Hotel

Great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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