$211 Avg/night
Rate and special offer based on Check-in: Jun 5, 2015 Check-out: Jun 7, 2015

The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
402 out of 402
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
3.9

89% would recommend to a friend.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
May's 20th Anniversary
Business
Vancouver Wa
Sep 9, 2009

Our 20th Anniversary

Our first night was horrible. We checked in and the hotel was beautiful. They even upgraded our room at no extra cost. After sleeping in the bed we noticed a urine smell that overtook the room. We got up and pulled the mattress pad back and found fresh urine accross the entire king size bed. We were so grossed out. We found the manager and he upgraded us to a new room right away and bought us breakfast. The new room was on the 28th floor and was beautiful but had to repack and unpack and couldnt shake what had JUST OCCURED for a few days. The maid on that floor should be fired! It was a awesome hotel and too bad that had to happen(especially on our 20th anniversay).Otherwise excellent sevice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
1
Hotel staff:
3
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Loved Alcatraz and went on a wine tour in nappa. Learned alot about making wine and tasting.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
trebot
Business
chicago
Sep 8, 2009

Nice, but please, one coffee?

For all the good things, they really skimped on the easy things...with two adults, only one serving of in room coffee, three towels. they begin cleaning rooms way too early, knocking on the door at 8am on a saturday

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
JOJO Traveler
Business
Denver, CO
Sep 8, 2009

Westin St. Francis

This was a great room. The bed was as comfortable as my own which says quite a bit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Parking in the Hotel is VERY expensive. Find somewhere else to park as the $49 a night plus tax is a bit over the top.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Maryland
Sep 8, 2009

Very nice hotel

Although the room and bathroom could have been cleaner, the service was friendly, the room was quiet and the bed and bedding were very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Public transportation is great in San Francisco - buy a bus pass to get around and ride the trolley.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Trento, Italy
Sep 5, 2009

Unbeatable location, first class service

The Westin St. Francis is located in the very heart of San Francisco: from there it is possible to reach within a walking distance most of its more famous locations, not to mention the shopping area that surrounds it. The hotel itself is a landmark of the city's experience: a beautiful historical building that contributes to its fascinating aura. The rooms and the service are definitely high class!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Spokane
Aug 31, 2009

Elegant surroundings, tasteful, great

Very respectful and helpful staff; quiet elegant surroundings; room clean and comfortable; excellent location;

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Oak Room has excellent menu and well prepared food; tends to be overshadowed by Micheal Mina

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
mandeville la
Aug 31, 2009

very nice

well located in the city close to everything

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Pittsburgh, PA
Aug 28, 2009

Super Location!!

I was there for just a quick overnight. Great location (except for parking costs)! If you want to be able to walk everywhere, this is perfect. Lovely hotel, pretty clean, a little noisy in the early AM! Definitely recommend it, especially for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
New Year's Eve Travelers
Business
Boston, MA
Aug 27, 2009

Luxury Hotel at a good cost

It was a great room at a very good price, right in the middle of Union Square. Right in the middle of everything!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Honolulu, HI
Aug 27, 2009

Location, location

We had previously lived in the Bay Area for fourteen years, and this was our first extended visit back to the area in 9 years. The location of the hotel is absolutely perfect for shopping trips, short excursions outside the immediate area, and for dining. Friends staying at the hotel walked to Chinatown, Japantown, the Wharf and to the Embarcadero. Location is everything when visiting this great city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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