The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

4.1/5

Overall score

89%

Would recommend

Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
3.9
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

The Westin St. Francis San Francisco on Union Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Guest laundromat
Childcare Service
ATM/Cash machine
Wake-up service
Car rental desk
Porters
Currency exchange
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Outlet adapters
Cribs available
Iron
Smoke detectors

Hotel Map

37.788 -122.4084
Area served
City Center
Nearby airports
Metropolitan Oakland International Airport, (OAK), 32.19, KM; San Francisco International Airport, (SFO), 19.31, KM; Norman Y. Mineta San Jose International Airport, (SJC), 64.37, KM;
Area description
Resort, Airport

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi
  • Mission Cliffs Rock Climbing Center: 1.9 mi

Dining

The Oak Room Restaurant
Enjoy a full menu of American favorites at the Oak Room Restaurant. Serving breakfast, lunch, and dinner, the Oak Room offers tasty à la carte delights, a sumptuous buffet, Westin Kids Club items, and healthy SuperFoodsRx™ options.
BOURBON STEAK
A modern American steakhouse situated in our celebrated landmark lobby, BOURBON STEAK offers fresh, contemporary cuisine with a focus on organic, hormone-free beef, just-caught seafood, and seasonal West Coast ingredients.
Caruso's
Caruso’s offers specialty coffee drinks, homemade pastries, wines by the glass, panini sandwiches, salads and a full bar. Located in the Tower lobby, this is a great place for casual dining, an afternoon snack or quick bite with the family.
Clock Bar
Created by Michelin chef Michael Mina, Clock Bar takes the cocktail lounge concept to heady new heights. Savor handcrafted cocktails, gourmet finger foods, sumptuous entrées, and sample vintages from our 300-label wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (402)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
402 out of 402
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
3.9

89% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Scottsdale, AZ
Feb 28, 2010

Better job cleaning toilets

I was in town for a small convention at the Palace Hotel. Both hotels were quite large and somewhat ancient. I preferred the St. Francis. Apparently there is a newer part of the St. Francis that I didn't see. I'd go back, but for the money you charge I would like a nicer room. Room service very expensive but impeccable. Otherwise, I enjoyed the St. Francis. Good survey!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
5
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

I "struck it rich" at Macy's two day sale. Sorry I missed Chinese New Year parade. Had a great Hot Dog on street corner.

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Scottsdale, AZ
Feb 28, 2010

Better job cleaning toilets

I was in town for a small convention at the Palace Hotel. Both hotels were quite large and somewhat ancient. I preferred the St. Francis. Apparently there is a newer part of the St. Francis that I didn't see. I'd go back, but for the money you charge I would like a nicer room. Room service very expensive but impeccable. Otherwise, I enjoyed the St. Francis. Good survey!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
5
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

I "struck it rich" at Macy's two day sale. Sorry I missed Chinese New Year parade. Had a great Hot Dog on street corner.

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Lake Forest
Feb 22, 2010

"Very Nice Hotel"

Great location, wonderful view from our hotel, adn we were granted a late check out to accomodate our flight time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
MJK
Business
Scottsdale AZ.
Feb 15, 2010

Westin St. Francis

The hotel was very nice and in a great location. Room was small which is typical for an old hotel. The bed was extremely comfortable. The staff was very professional and helpful at all times. I would recommend this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
MJK
Business
Scottsdale AZ.
Feb 15, 2010

Westin St. Francis

The hotel was very nice and in a great location. Room was small which is typical for an old hotel. The bed was extremely comfortable. The staff was very professional and helpful at all times. I would recommend this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Grayson, GA
Jan 19, 2010

San Francisco, CA

We only slept at the hotel. We found it very nice and had a nice stay. The only problem was hearning the elevator, which sounded like thunder. We were there very little in the day time, and therefore did not find the noise a great problem as it occurred less at night than during the day. It did not keep us awake, or even make too much sound when watching TV, but it was not something we really liked.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
1
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Purchase of the City Pass was a good idea. The trolley and the cable car were the main transportation and the Pass saved a bunch of money.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
jake's bammi
Business
Mojave Desert
Jan 18, 2010

Perfect weekend in great location!

My husband and I were in San Francisco for a wedding, with the reception at this hotel. The room was amazing with the most spectacular views...we could see the Golden Gate from our room! However, the mini bar was over the top expensive....as was the parking fees..$50.oo a day...this was not noted in the info when I checked out hotels. However, we had a wonderful time and enjoyed our visit.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Take good walking shoes, you will need them...and have a great time.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Phila, PA
Jan 16, 2010

Comfy and friendly

Perfect location. Friendly, efficient staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Julie & Jason B.
Business
Indianapolis, IN
Jan 15, 2010

fantastic, would stay again

A 5 minute walk from the BART station from the airport, getting there was a breeze. It is right on the trolley car ride, and near good shopping. A few minutes walk from Sushi Rika where we got great sushi, a new Thai place off of Geary St. just north of Jack in the Box that was really good, and Peary's; a 24 hour diner with great omlets. Recommend this hotel, they upgraded our room to a king bed with a corner view from a queen with no view, and they had noon check out time which you almost never see. The concierge can arrange any sight seeing for you free of service except the alcatraz trip because the gov't won't let them. They do give you detailed information how to do so though.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Rancho Palos Verdes, CA
Jan 10, 2010

Should Consider

Overall, we had a pleasant stay and would consider the Westin St. Francis when returning to San Francisco.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
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