The Westin St. Francis San Francisco on Union Square

4 stars
335 Powell Street, 335 Powell Street, San Francisco, CA 94102
Hotel Overview

4.1/5

Overall score

88%

Would recommend

Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

The Westin St. Francis San Francisco on Union Square Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Guest laundromat
Childcare Service
ATM/Cash machine
Wake-up service
Car rental desk
Porters
Currency exchange
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Outlet adapters
Cribs available
Iron
Smoke detectors

Hotel Map

37.788 -122.4084
Area served
City Center
Nearby airports
Metropolitan Oakland International Airport, (OAK), 32.19, KM; San Francisco International Airport, (SFO), 19.31, KM; Norman Y. Mineta San Jose International Airport, (SJC), 64.37, KM;
Area description
Resort, Airport

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi
  • Mission Cliffs Rock Climbing Center: 1.9 mi

Dining

The Oak Room Restaurant
Enjoy a full menu of American favorites at the Oak Room Restaurant. Serving breakfast, lunch, and dinner, the Oak Room offers tasty à la carte delights, a sumptuous buffet, Westin Kids Club items, and healthy SuperFoodsRx™ options.
BOURBON STEAK
A modern American steakhouse situated in our celebrated landmark lobby, BOURBON STEAK offers fresh, contemporary cuisine with a focus on organic, hormone-free beef, just-caught seafood, and seasonal West Coast ingredients.
Caruso's
Caruso’s offers specialty coffee drinks, homemade pastries, wines by the glass, panini sandwiches, salads and a full bar. Located in the Tower lobby, this is a great place for casual dining, an afternoon snack or quick bite with the family.
Clock Bar
Created by Michelin chef Michael Mina, Clock Bar takes the cocktail lounge concept to heady new heights. Savor handcrafted cocktails, gourmet finger foods, sumptuous entrées, and sample vintages from our 300-label wine list.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (376)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
376 out of 376
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.2
Location:
4.8
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Kate, San Francisco Lover
Business
Little Rock, AR
Apr 27, 2010

westin st francis san francisco

Took a editing class at Berkley Extension at the Art and Design Center right near the hotel..rest of time was spent as a tourist....including a San Fran Giants baseball game...beautiful weather.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

All price range of restaurants...for breakfast and reasonably priced was Lefty O'Douls....

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Los Angeles
Apr 19, 2010

Great Location

Can't beat the location. The Westin St. Francis is probably one of the best situated hotels in San Francisco being right across from Union Square. As you step out the front lobby door your are directly in front of the cable car stop which is a plus. The only negatives about this hotel is that if you park on site expect to pay $50 a night for your car (even if you don't come in and out)(NOTE: There is a parking garage, that the hotel fails to mention, around the corner that charges $22 a night.) Also the rooms are a little on the small side. If you are looking for a bigger room I would look into the Westin Market Street.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
combblai
Business
Pocatello, ID
Apr 19, 2010

Great Experience

Was upgraded to the 27th floor w/o having to ask!Cable Car runs right in front of the hotel. I took one down to fisherman's wharf for dinner. Quite a ride. Staff was very friendly and helpful. [...] I had to say that I needed proof I was there. Took a couple of minutes but they were friendly. Latch was loose on the window and had to use the holder for my key card, fold it a couple of times and put it in the latch so it did not rattle in the wind. There was fine restaurants, fast food, Walgreens within a couple of blocks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

See previous comments.

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Barb Matheson
Business
Phoenix
Apr 15, 2010

good and bad -

it was our fisrt time to San Franscico and we had no idea where we going and the hotel staff spoke to us in a hurried manner and almost as if they were too busy to answer our questions - for as much money as we paid a night - the night time door man acted as if he couldn't be bothered with us when we asked for directions and the concerige wasn't clear when he told us how to get places so we ended up having to ask again- very fustrating - had to call for a room robe - had to ask for coffee stirers - it was as if they hoped we wouldn't ask and just go with it - over all - it wasn't the hotel experience i had hoped and paid for. there was no pampering going on at this hotel!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

get the muni pass in San Fran - but no-one at the hotel told me about it -

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
NY
Apr 14, 2010

Good hotel nearby Union square

I stayed for four days in the hotel. It locates very close to Union Square in San Francisco. The hotel is an average rate hotel among 4 star hotels. It is neither impressive nor bad. If you want to stay near Union Square, it could be a good option.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Joy the Artist
Business
Los Angeles
Apr 12, 2010

Perfect location to walk around San Fran

Great location with a clean room and nice staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

It is a nice walk to Yerba Buena and the Mordern Art Museum. It was easy to take the BART in from SFO and walk up to the hotel

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Project Manager
Business
Houston, TX
Apr 8, 2010

Nice Stay

The location is exceptional , almost a must for any san francisco vistor

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Los Angeles
Mar 31, 2010

Great Location, Beautiful Hotel, B+ Stay

The Location is Great. If you are coming to tour the City, it couldn't be better. The hotel is a beautiful historic building. If you are a shopper, you've arrived at the pearly gates. From dinning to sight seeing, nightlife to shopping, you couldn't be in a better location than Union Square. My only disclaimer is my experience at check-in. Cheap tickets did not offer the option of choosing 2 queen size beds in the room; instead offering only a king. Traveling with a friend, this wasn't going to work. At check in i had to pay extra for this option. Not to worry though, i was told that i would also be upgraded to the 18th floor (a room with an amazing view.) Turns out, the woman at the front desk thought "amazing" would be the best word to describe the side of a brick building. If things couldn't be more inconvenient, i was charged an additional upgrade fee that i had to call in to the accounting department to have removed. Long story short, stay above the 18th floor if you want a view. Other than that it was a memorable experience and i would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

If you haven't dined at Millennium, i highly suggest it.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
cypress, Ca
Mar 28, 2010

Great Hotel, Great Price!

wonderful hotel - great location!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
San Diego Ca,
Mar 23, 2010

looking at college's

very nice helpful staff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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