The Westin St. Francis San Francisco on Union Square

4 stars
335 Powell Street, San Francisco, CA 94102
Hotel Overview
Reviewer score
4.1
out of 5
374 reviews
Amazing!

Love it! Near everything and the hotel is beautiful. See full review

  • Rowi22
  • Nov 29, 2014
Awesome

I would definitely stay here again. Most everything. Very comfortable rooms. See full review

  • World traveler vision
  • Nov 27, 2014
Legendary Union Square hotel combines comfort, class

The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.

Highlights
  • Historic grandfather clock
  • Only hotel situated right on Union Square
  • Three on-site restaurants, including the highly acclaimed Oak Room
  • Sleep in signature Westin Heavenly beds
Rooms

Accommodations are spread across two buildings. In the historic main building, with 629 rooms and 24 suites, standard lodging is accented by crown molding and ornate chandeliers. In the newer tower, with 566 rooms and 35 suites, the experience is more modern. All rooms come standard with flat-screen televisions, signature Westin Heavenly beds, plush robes and safes. Wi-Fi and high-speed Internet access are available in all rooms (fees apply).

Features

The Westin St. Francis has received numerous awards, including the AAA Four-Diamond Award.

The property opened in 1904 but was practically gutted due to damage during the earthquake of 1906. It reopened in 1907 and has been growing ever since. The new tower was completed in 1971.

All guests receive complimentary access to Westin Workout powered by Reebok, a state-of-the-art fitness center with cardio and weight machines. The hotel also provides massage therapy at an on-site day spa (fees apply).

Dining

Three on-site restaurants provide a number of options for meals. Bourbon Steak, Michael Mina's newest creation, is a West Coast spin on the traditional steakhouse; the Oak Room offers a more traditional menu. Caruso's is the most casual of the three, offering light snacks and coffee in the lobby lounge.

Transportation
  • San Francisco International Airport (30 minutes)
  • Oakland International Airport (40 minutes)
  • Cable cars (1 blocks)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 56,000 square feet of meeting space
  • The Imperial Floor, located on the 32nd floor of the Tower, with two distinct meeting rooms

The Westin St. Francis San Francisco on Union Square Rooms

Standard
Description not provided

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Fitness center or spa
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
ATM/Cash machine
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Car rental desk
Barber/Beauty shop
Porters
Video checkout
Currency exchange
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Fire alarm with light
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

Hotel Map

37.788 -122.4084
Area served
Alameda, Napa Valley, Burlingame, Concord, Castro Valley, Halfmoon Bay, Hillsborough, Hayward, Berkeley, Sausalito, Menlo Park, Muir Beach, Palo Alto, Redwood City, Santa Clara, San Mateo, San Jose, Walnut Creek
Nearby airports
Oakland International Airport, (OAK), 20.00, MI; San Francisco International Airport, (SFO), 12.00, MI; Norman Y. Mineta San José International Airport, (SJC), 40.00, MI;
Area description
Downtown

Nearby points of interest

  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • Kertesz Gallery: 0 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • St Patrick's Church: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cable Car Museum: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Transamerica Pyramid: 0.6 mi
  • Chinatown: 0.6 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.7 mi
  • Octagon House: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 1 mi
  • San Francisco Symphony: 1 mi
  • Haas Lilienthal House: 1 mi
  • Coit Tower: 1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Pier 39: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.5 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 1.9 mi
  • Mission Dolores: 1.9 mi
  • Mission Cliffs Rock Climbing Center: 1.9 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (374)

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
374 out of 374
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.8
Value:
3.9

88% would recommend to a friend.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
combblai
Business
Pocatello, ID
Apr 19, 2010

Great Experience

Was upgraded to the 27th floor w/o having to ask!Cable Car runs right in front of the hotel. I took one down to fisherman's wharf for dinner. Quite a ride. Staff was very friendly and helpful. [...] I had to say that I needed proof I was there. Took a couple of minutes but they were friendly. Latch was loose on the window and had to use the holder for my key card, fold it a couple of times and put it in the latch so it did not rattle in the wind. There was fine restaurants, fast food, Walgreens within a couple of blocks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

See previous comments.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Barb Matheson
Business
Phoenix
Apr 15, 2010

good and bad -

it was our fisrt time to San Franscico and we had no idea where we going and the hotel staff spoke to us in a hurried manner and almost as if they were too busy to answer our questions - for as much money as we paid a night - the night time door man acted as if he couldn't be bothered with us when we asked for directions and the concerige wasn't clear when he told us how to get places so we ended up having to ask again- very fustrating - had to call for a room robe - had to ask for coffee stirers - it was as if they hoped we wouldn't ask and just go with it - over all - it wasn't the hotel experience i had hoped and paid for. there was no pampering going on at this hotel!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

get the muni pass in San Fran - but no-one at the hotel told me about it -

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
NY
Apr 14, 2010

Good hotel nearby Union square

I stayed for four days in the hotel. It locates very close to Union Square in San Francisco. The hotel is an average rate hotel among 4 star hotels. It is neither impressive nor bad. If you want to stay near Union Square, it could be a good option.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Joy the Artist
Business
Los Angeles
Apr 12, 2010

Perfect location to walk around San Fran

Great location with a clean room and nice staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

It is a nice walk to Yerba Buena and the Mordern Art Museum. It was easy to take the BART in from SFO and walk up to the hotel

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Project Manager
Business
Houston, TX
Apr 8, 2010

Nice Stay

The location is exceptional , almost a must for any san francisco vistor

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Los Angeles
Mar 31, 2010

Great Location, Beautiful Hotel, B+ Stay

The Location is Great. If you are coming to tour the City, it couldn't be better. The hotel is a beautiful historic building. If you are a shopper, you've arrived at the pearly gates. From dinning to sight seeing, nightlife to shopping, you couldn't be in a better location than Union Square. My only disclaimer is my experience at check-in. Cheap tickets did not offer the option of choosing 2 queen size beds in the room; instead offering only a king. Traveling with a friend, this wasn't going to work. At check in i had to pay extra for this option. Not to worry though, i was told that i would also be upgraded to the 18th floor (a room with an amazing view.) Turns out, the woman at the front desk thought "amazing" would be the best word to describe the side of a brick building. If things couldn't be more inconvenient, i was charged an additional upgrade fee that i had to call in to the accounting department to have removed. Long story short, stay above the 18th floor if you want a view. Other than that it was a memorable experience and i would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

If you haven't dined at Millennium, i highly suggest it.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
cypress, Ca
Mar 28, 2010

Great Hotel, Great Price!

wonderful hotel - great location!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
San Diego Ca,
Mar 23, 2010

looking at college's

very nice helpful staff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
New jersey
Mar 23, 2010

suitable hotel for business

charge for internet and exercise room was a minus

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Fab Family of 4
Business
Northern California
Mar 21, 2010

Westin St. Francis

Room was great as expected- valet service was so rude we were appauled. Can't beat the location but don't need to be treated rude by staff who are there to help us

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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