$215 Avg/night
Rate and special offer based on Check-in: Jul 10, 2015 Check-out: Jul 12, 2015

The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
403 out of 403
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
3.9

89% would recommend to a friend.

Sort by:
Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
SendMeAnywhere
Business
New York
Jul 3, 2010

Small room; worn furnishings

The location is the best part of the hotel, but the room itself was disappointing. Maybe higher paying business travellers get nicer rooms, but they should really do something to address their smaller accomodations.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

1
5.01.0
Anonymous
Business
Chicago, IL
Jun 29, 2010

Not worth it at all!

Considering the price and the fact that the Westin St. Francis is supposed to be a 4 star hotel, I was sorely disappointed. This place was probably great about 40 years ago, but if you aren't one of their "platinum members" they are going to treat you like one of San Francisco's homeless people. The room was small and had a large water stain and peeling paint on the ceiling. The staff seemed unsympathetic and unfriendly. Things that many hotels offer for free were very overpriced there. At least the location is good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Nightlife tip: Short walk from hotel

One block south is the Golden Dust lounge. This place is a great, charming place to get a relatively inexpensive drink, enjoy a great low-volume house band, and unwind after a day of sightseeing.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Auditor, Business Traveler
Business
Asheboro, NC
Jun 28, 2010

Business trip

business travel only

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Jenkintown, PA
Jun 27, 2010

oasis in the city

Great central location. Easy to navigate anywhere on public transportation from this hotel. A nice oasis in a busy city!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

If you are going to be touring around all the sites of the city, get a MUNI passport to ride all forms of public trans. Saves money and time!

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Joe NYC
Business
New York
Jun 27, 2010

It is the people that make it the BEST!

Most hotels have a Concierge The St. Francis has people that want to help you have the best possible experence in their city. The front desk has people walking around looking for issues and are extremly helpful. The location is perfect for businees or pleasure and the romms are comfortable and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The Tolley Cars stops right in front of the hotel and union square has every store you could want.

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Nanny T
Business
San Francisco, CA
Jun 26, 2010

The good, the bad and the dirty.

We enjoyed our stay. However, upon entering any hotel I always check the linens first to make sure everything is clean. I had to request that the housekeeper remove the throw pillow that appeared to be dirty. After that I had we had no complaints. They really should be more conscientious.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

The location was absolutely marvelous. The Westin St. Francis is located at the center of many shops and restaurants. However, be prepared spend spend spend!!!

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Nanny T
Business
San Francisco, CA
Jun 26, 2010

The good, the bad and the dirty.

We enjoyed our stay. However, upon entering any hotel I always check the linens first to make sure everything is clean. I had to request that the housekeeper remove the throw pillow that appeared to be dirty. After that I had we had no complaints. They really should be more conscientious.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

The location was absolutely marvelous. The Westin St. Francis is located at the center of many shops and restaurants. However, be prepared spend spend spend!!!

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Boston, MA
Jun 24, 2010

Westin

Location was perfect! Rooms were a bit small and the beds weren't as comfortable as I've had at other Westin locations but not awful by any means. The hotel is right in front of one of the Cable Car stops and you are within walking distance to almost everything. Parking was a bit complicated but that's to be expected in San Fran.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

John's Grill had great reviews but their menu selection was extremely limited - it was a bit of a disappointment...

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
robaire
Business
california
Jun 17, 2010

As expected

Staff was friendly and helpful. The location is very good and the room was comfortablel

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Kookaburra
Business
Ireland
Jun 15, 2010

Great Location -

First trip to San Francisco and the location of the hotel is spot on - hop on/off tour bus outside,get u to the sights - cable car stops outside hotel - Good place to eat called Maxs round the corner unless u wanna pay top dollar in hotel..Cant fault it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Back to menu Return to top