The Westin St. Francis San Francisco on Union Square ★★★★

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$177
avg/night
Rate and special offer based on
Check-in: Feb 20, 2016 Check-out: Feb 22, 2016

Clean, friendly, and classy!

Would recommend Mon, Feb 21, 2011
You know...stuff worked. Staff was helpful. Room was clean. Great location. I'll be back there for sure.

| portland maine Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

nice hotel

Would recommend Sun, Feb 20, 2011
pleasant environment, historic hotel, nice staff.

| IL Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

valentine

Would recommend Wed, Feb 16, 2011
great room and service

| San Diego Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Not worth it...

Would not recommend Sun, Feb 13, 2011
I was expecting a lot from the Westin St. Francis in SF, and I'm afraid they really didn't come close meeting those expectations. We had a room on the 21st floor and were in town for Valentine's day weekend. I'll start with the good things: the staff is very friendly, the hotel is very central and close to shopping/restaurants/theaters/etc. The view from the room was great as well. However, the amenities were not up to par. First of all, you have to pay $20 for REALLY SLOW wireless internet, and there is no wired internet in the room to connect to. The cable selection and quality of analog channels was really pathetic for such a nice hotel, most of the channels were blurry. There is ONLY valet parking at $50/night. We had a room with a 'heavenly' bed and bath (which costs an extra $30/night). The bed was okay, but I've seen better bathrooms in $80/night Holiday Express Inn. There was no vent in the bathroom so good luck putting makeup on after your shower. The mini-fridge is stocked with the usual expensive food/drink but if you move it aside to, say, store your own water bottle they charge you within 10 seconds for the item you moved. Also, the walls are paper thin. We could not only hear every sound from the neighboring room, we were also woken up by housekeeping's vacuum in the room next door early in the morning. It wasn't as classy as advertised, and we won't be going back.

| Bay Area, Ca Couples

3 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 1 /5

San Francisco Weekend

Would recommend Sun, Feb 13, 2011
nice hotel in THE BEST location. It's close to everything: shops, restaurants, San Francisco MOMA. We would definitely stay here again. The view was fantastic from our LARGE room on the 16th floor!

Dining

There are so many great Chinese restaurants and we had one of the best meals that we had in a long time.

| Pasadena, CA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great

Would recommend Mon, Jan 24, 2011
Great service.

| San Fran, CA Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Ok

Would recommend Tue, Jan 11, 2011
Expensive parking rates they do not tell you about. $50.00 for every day you stay. Room was nice, but housekeeping/maintenance was talking loudly at 04:15 am waking my family. Bell service was outstanding. there ws a conference for JP Morgan during our stay so there were hundreds of people standing in the lobby and blocking access to the bell desk, restaurant, cafe and elevators. Made it very difficult use any of the hotels services and elevators.

| Norcal Family

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 2 /5

Could not have had a nicer New Year'Eve

Would recommend Sun, Jan 2, 2011
The service was excellent right from the start. Right on Union Square, the hotel has that old world style that screams San Francisco. Can not wait till we stay there again!

Shopping hint

It is a shoppers dream. Every store you could want within walking distance.

| Marin, CA Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Westin St. Francis disappointment

Would not recommend Fri, Dec 31, 2010
We asked for (and paid for) a deluxe room with a "city view". Our room was very nice but our room on the 17th floor (in the tower) did not have a "city view" unless you just like looking at the tops of other tall buildings like the Hyatt. Instead, from the 17th floor you get to look at the back side of the old hotel section(St. Francis)because it is the same height. We could have saved money be selecting a room with "no view" because that is what we ended up with anyway. In Summary, nice rooms but poor management. Next time, I will book a room at the Hyatt or Hilton because their rooms actually have "city views".

| Eureka, CA Couples

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Festive and romantic holidaytime getaway

Would recommend Mon, Dec 27, 2010
Great service, spectacular views from 30th flr, terrific spa treatment, fabulouse food.

Dining

Water Bar on the bay for lunches; short walk:Sears cafe for breakfast; taxi or trolly: Fiore D' Italia for dinner; short walk: Fluer D lie and Masa's for dinner; Near De Young Art Museum "Park Chow" for lunch

| Ft. Worth, Tx Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5