$202 Avg/night
Rate and special offer based on Check-in: Jun 5, 2015 Check-out: Jun 7, 2015

The Westin St. Francis San Francisco on Union Square

4 stars
View map of 335 Powell Street, 335 Powell Street, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for The Westin St. Francis San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
402 out of 402
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
3.9

89% would recommend to a friend.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
Charlie Chillz
Business
San Francisco California
Sep 10, 2013

Very clean.

Probably the cleanest hotel I have ever been at. :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Traveler14
Business
Santa Barbara
Oct 5, 2011

A classic San Francisco hotel

Elegant, historic, and well-located as well as modern and comfortable. You can't go wrong.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
AA local
Business
Mill Valley, CA, USA
Oct 3, 2011

Decent last minute deal

good value for the location (except valet parking is $50! So best to park in union square garage overnight to save $20). Semi-modern room. Clean bathroom. Biggest issue was how hot/stuffy the room was - even with air conditioning turned on! Bellman offered to get us a bucket of ice (unprompted) which was a nice touch.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park in union square garage to save $20

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Gmiller77
Business
Chicago, IL, USA
Sep 27, 2011

Lovely Hotel, great staff

The cost for the hotel was high, not terrible for the city and location. The overall cost for downtown San Francisco is high. The service was excellent, the room clean and comfortable. The view... None. You pay even more for that, with so many interior rooms they really make the views premium. The area around the hotel had plenty to do and they even have a boudin bakery, an excellent local bakery, just around the corner behind the macys.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: In Hotel

Use the consciarge service, they are so friendly and helpful.

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
Djkirtski
Business
Manhattan, New York, NY, USA
Sep 27, 2011

Fine hotel

Great hotel location, but it was expensive. I was upset that they would not provide free wireless even though we had already upgraded rooms. When I called the front desk the staff was not willing to help.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
Stan W
Business
Palm Springs, CA, USA
Sep 26, 2011

Perfect location, great views

Beautiful city views from the tower room. Very comfortable and quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
george the explorer
Business
Los Angeles, CA, USA
Sep 26, 2011

Great hotel

Excellent location.nice hotel.If you park your car be ready to pay 50 $ a night.!!.Our room was small.I guesse they keep the nicer rooms for those who didd not make reservations through orbitz or expedia. House keepers are very noisy in the morning.hear doors shut all the times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

3
5.01.0
zoie
Business
San Francisco, CA, USA
Sep 22, 2011

business

Hotel was very busy and the fitness center was under construction.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

5
5.01.0
John and Karen
Business
Grover Beach, CA, USA
Sep 21, 2011

Always enjoyable!

Great central location with easy access to cable cars, shopping, restaurants, and theaters. The St. Francis is always our first choice when staying in San Francisco.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

2
5.01.0
ml123
Business
Phoenix, AZ, USA
Sep 12, 2011

Way too pricey!

This hotel was a huge disappointment. I waited 12 minutes to check in and 18 minutes to check out. The room was the size of a Manhattan hotel. You could not run a bath without the shower running the entire time. The air conditioner came on with a loud bang so that I was awakened every half hour. There was nothing special about this Westin and the price was way to high for the value received.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of The Westin St. Francis San Francisco on Union Square

Reviewer score

4
5.01.0
MelissaK
Business
Phoenix, AZ, USA
Sep 11, 2011

Nostalgic, great location, old-timey rooms

in town for a week on business. I knew the hotel wAs "old", but I didn't realize how old. Although the heavenly bed was nice, as with all Westins, the room itself was kept in old fashioned style. Beautiful crown moulding etc, but a little too old timey for my tastes. I am used to the more modern westin hotels. Location was fantastic, worth the higher price of the hotel for sure. Right on union square, tons to do even after the sun goes down.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Time-saving tip: In Hotel

Don't wait for the main elevators, head down the hall and take one of the three older elevators. Save a Ton of time

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