Hotel Overview
AMAZING LOCATION
very good service and great location the best in all SF
See full review
-
Agrinberg
- Feb 7, 2012
Fantastic Family Getaway
My experience at this hotel has been great! Although the rooms I stayed in were old and vintage...
See full review
-
aggy
- Jan 4, 2012
Legendary Union Square hotel combines comfort, class
The Westin St. Francis is the only hotel that actually sits on Union Square. The main building dates back to 1904, and many public areas boast the ornate columns, intricate woodwork and other design elements from this era. Perhaps the property's most famous feature is its Magenta Grandfather Clock, a popular place for people to meet. Today the property comprises two separate buildings: the historic main building and a newer tower. Three on-site restaurants offer a host of dining options.
Hotel Map
335 Powell Street, San Francisco, CA 94102
- Area served
- Alameda, Napa Valley, Burlingame, Concord, Castro Valley, Halfmoon Bay, Hillsborough, Hayward, Berkeley, Sausalito, Menlo Park, Muir Beach, Palo Alto, Redwood City, Santa Clara, San Mateo, San Jose, Walnut Creek
- Nearby airports
- Oakland International Airport, (OAK), 20.00, Mile; San Francisco International Airport, (SFO), 12.00, Mile; Norman Y. Mineta San José International Airport, (SJC), 40.00, Mile
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- Air Conditioned
- AM/FM Alarm Clock
- ATM/Cash Machine
- Babysitting/Child services
- Barber/Beauty Shop
- Business center
- Car Rental Desk
- Coffee Maker in Room
- Concierge
- Cordless Phone
- Cribs Available
- Currency Exchange
- Data port Available
- Express Check In
- Express Checkout
- Fitness center
- Fitness center or spa
- Free Newspaper
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- In Room Movies
- Internet Access
- Iron
- Ironing Board
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- Mini Bar
- Outlet Adapters
- Parking
- Porters
- Radio
- Refrigerator
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Smoke Detectors
- Smoke-free policy
- Television with Cable
- Valet Parking
- Video Checkout
- Wake-up Service
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (303)
Ratings and reviews for The Westin St. Francis
- All travelers (303) 4.1 / 5
- Business (43) 3.9 / 5
- Couples (155) 4.2 / 5
- Families (48) 4 / 5
- Friends (26) 3.9 / 5
- Singles (24) 4.1 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.3
- Room comfort:
- 4.3
- Location:
- 4.8
- Value:
- 3.9
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Agrinberg
AMAZING LOCATION
very good service and great location the best in all SF
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Nice, but wouldn't be in a rush back
Stayed in room 1678, which is a corner suite so you have views in two directions. The room was decent but for the price ($350/night), the bathroom could use some updating. The shower head had poor water pressure. Freinds had the adjoining suite and their bathroom appeared to be recently re-modeled. HBO and Showtime are included but many channels would lose the signal making those channels unviewable. Internet access is not included in room price. The hotel was adequate for my purposes but I wouldn't be in a rush back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
If you like seafood, try Ferallon located directly across the street from the hotel. Pricey but very good.
Reviewer score
Would not recommend
lbsd
seen much better days
I have stayed at this hotel on and off for the last thirty five years - I used to live in the area and would meet in the lobby every time I was in the city before I started staying there. This used to be a grand hotel. Everyone met in the lobby, which was beautiful. There was seating, a lively bar above and beautiful flower arrangement in the center. Now is it dead and boring. The rooms need repair, the service is slow (waited 30 minutes twice, once for changing rooms, another for coffee). The pillows were not heavenly bed pillows, the heavenly bed was not, and the staff was just ok. Won't be back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 5
- Value:
- 2
Time-saving tip:
Not Applicable
Remember that if you take a car to the hotel it is a $50.00 * charge per day in the city.
Reviewer score
Would recommend
aggy
Fantastic Family Getaway
My experience at this hotel has been great! Although the rooms I stayed in were old and vintage looking, it's a great historical hotel. Location is awesome though.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Shopping tip:
Short walk from hotel
Walk around Union Square Shopping
Reviewer score
Would recommend
RoloSam
Friends getaway
The complaints about the hotel: 1. Internet had to pay if used in room 2. Parking high fee 3. Room air-conditioning took forever to cool the room 4. Gym had a fee to use facility
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Shasta22
Overrated
great location but overpriced / $50 to park your car for the night! I parked around the corner for $20 / not a great expereince to have to deal with
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 5
- Value:
- 2
Money-saving tip:
Long walk from hotel
Park at an alternate garage
Reviewer score
Would recommend
Aloha Traveler
Great choice
Great location at the heart of Union Square. Good service, clean rooms, convenient access to cable cars. Only downside is the streets are rather noisy and you hear it in the rooms.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
weekend with the girls
This was for a fun weekend with the girls! It was in a great location! The room was very nice and comfortable! Parking was kind of expensive and the lady at the desk was a little snobbish. Other than that it was perfect for a nice clean place to stay with the girls!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Traveler14
A classic San Francisco hotel
Elegant, historic, and well-located as well as modern and comfortable. You can't go wrong.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Decent last minute deal
good value for the location (except valet parking is $50! So best to park in union square garage overnight to save $20). Semi-modern room. Clean bathroom. Biggest issue was how hot/stuffy the room was - even with air conditioning turned on! Bellman offered to get us a bucket of ice (unprompted) which was a nice touch.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 4
- Value:
- 3
Money-saving tip:
Short walk from hotel
Park in union square garage to save $20
